Conflict Communication

Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations. Mastering Hard Conversations provides a proven, practical, structured approach to help you become a better leader by improving your communication and conflict management skills.

Every company has it at one point. But all too often, it gets lost along the way, leaving the company--and its workers--with an unclear sense of direction. Now the co-author of The 22 Immutable Laws of Marketing offers solutions for restoring the dispersed focus of a company back to its key...

The best up-to-date advice on getting funding from governments, corporations, and foundations Whether you're a first-time grant writer or a veteran fundraiser, putting together a grant proposal can be a daunting task. Thankfully, this up-to-date insider's guide shows you step-by-step how to...

With so many choices, investing can be tricky. Stock Investing for Dummies, 2nd, makes things simple with proven tactics and time-tested strategies for picking winners. This updated edition includes new case studies, resources, and insight on government policy -and will have you investing with...

""It is [Tom] Peters—as consultant, writer, columnist, seminar lecturer, and stage performer—whose energy, style, influence, and ideas have [most] shaped new management thinking.” —Movers and Shakers: The 100 Most Influential Figures in Modern Business “We live in a Tom Peters world...

For more than twenty-five years, small-talk expert Don Gabor has helped thousands of people communicate with wit, confidence, and enthusiasm with his bestseller How to Start a Conversation and Make Friends. This newly revised and updated edition combines classic techniques in the art of...

“Siegel shows us how to successfully navigate situations that may arise at work, in the home, or in personal relationships. More, he shows how, if the cards are played right, everyone walks away a winner—an empowering feeling if ever there was one.” — Chris Gardner, author of The Pursuit...

A new and updated edition of the all-time bestselling book on marriage enhancement and divorce prevention. Since it was first published in 1994, Fighting for Your Marriage has been the bestselling book in its field. As in the original edition, the book offers invaluable advice on achieving better communication and problem-solving skills, using structured techniques to resolve conflicts, sharing a core belief system, understanding commitment and forgiveness, restoring intimacy, and more.

When a conversation takes a turn into the sometimes uncomfortable and often contentious topics of race, religion, gender, sexuality, and politics, it can be difficult to know what to say or how to respond to someone you disagree with. Compassionate Conversations empowers us to transform these conversations into opportunities to bridge divides and mend relationships by providing the basic set of skills we need to be successful, including listening, reframing, and dealing with strong emotions.

Do you feel misunderstood when expressing your feelings? Avoiding talks for fear of conflict? Or struggling to connect even when you both want to understand each other? You’re not alone. Many couples face these challenges, but lasting change is possible. With the right tools, you can resolve conflicts, improve trust, and strengthen your bond.

Going beyond the message of Lean In and The Confidence Code, Gannett’s Chief Content Officer contends that to achieve parity in the office, women don’t have to change—men do—and in this inclusive and realistic audio handbook, offers solutions to help professionals solve gender gap issues...

Diagnosed with a terminal illness, a leading marketing consultant discovers that what he has learned about persuading others might help him save his own life. Ray Edwards was one of the top marketers and copywriters in the business with A-list clients like Tony Robbins, Jack Canfield, and...

How to Read a Person Like a Book teaches listeners how to understand the strangers, friends, work colleagues around them by reading their body language...

Strained or broken relationships are an unfortunate fact of life for most of us. Friends fall away, siblings drift apart, children sever ties with their parents, and despite our best efforts, these painful fissures are difficult to mend. Bestselling author and clinical psychologist Dr. Ray Guarendi shares practical wisdom and usable strategies to aid you in navigating your way through such situations. With strong doses of humor and hope, he will help you form healthy habits in the ways you talk, think, act, and react to strengthen your relationships and live a more virtuous life.

The influential New York Times bestselling authors—the “apostles of appreciation” Chester Elton and Adrian Gostick—provide managers and executives with easy ways to add more gratitude to the everyday work environment to help bolster moral, efficiency, and profitability. Workers want and...

Three-time Navy SEAL platoon commander and founder of Perfect Fitness reveals how to put together teams that can accomplish any objective—by leveraging an unexpected set of values and priorities. SEALs and civilians operate in extremely different environments, but what makes both kinds of...

The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether you—and your counterpart—typically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.

How can you possibly be successful in life if you're not successful with your relationships? How do rewarding relationships manage to turn into relationship problems? Have you ever felt no matter what you do to make things right, you end up feeling the same pain, disappointment, and despair of relationships gone bad? How do you let people know you just want to get along? Whether it's family, friends, coworkers, neighbors, business partners, fellow students, teachers - or any other relationship - this book will help you uncover hidden habits and patterns that are silently damaging your relationships.

Have you ever been on a team where the talent was strong, but the team wasn't very good? On the flip side, have you ever been on a team where not every single member was a rock star, but something about the team just worked? We've all had these types of experiences. And yet, it can be difficult...

Forget what you know about managing emotions. Here are the habits that work in real life. Most advice on handling emotions is all theory and no practice. It tells you what to do, but not how to do it. It’s like telling someone to "just be confident" without showing them how. But what if there was a proven framework for developing the essential habits of people who manage their emotions effectively? What if you could read people’s emotions as easily as you read this sentence?