Conflict Communication

Learn key lessons on diversity and inclusion from front-line expert Marc Morial, CEO of the National Urban League and former mayor of New Orleans. Marc Morial knew his calling from a young age was to be a leader in the fight for meaningful change. Growing up in the segregated South and helping...

LEARN TO HANDLE EMPLOYEE CORRECTIVE ACTIONS LEAGALLY AND ETHICALLY A quick guide to legally and ethically mastering progressive discipline and structured termination, from the leading voice in HR expertise. Paul Falcone, author of 101 Sample Write Ups for Documenting Employee Performance...

What if you could transform your arguments from a source of stress into a catalyst for growth and understanding? We all encounter disagreements, but many of us struggle to navigate them constructively. We might get stuck in cycles of anger and resentment, or worse, avoid conflicts altogether, sacrificing our relationships and opportunities for growth. But what if you could master the art of arguing in a way that leaves everyone feeling heard, understood, and respected? This book offers a powerful framework for resolving conflicts based on reason and empathy.

A Devotional Unlike Any Other! Through the millions of products sold on Love & Respect, Emerson Eggerichs has transformed marriages around the world with his biblically based approach to understanding the love that she most desires and the respect that he desperately needs. Now, in this...

What makes a team great? Not just good and not just functional—but great? Over six years, long-time Sports Illustrated editor Don Yaeger was invited by some of the greatest companies in the world to speak about the habits of high-performing individuals. From Microsoft and Starbucks to the...

Read by the authors. Laughter is a powerful remedy to what ails today’s teams and organizations. There are a host of neuroscientific explanations for why laughter makes us feel so great. Laughter triggers "feel good" chemicals in the brain which activate opiate receptors throughout your body...

A long-awaited follow-up to the New York Times bestselling Search Inside Yourself shows us how to cultivate joy within the context of our fast-paced lives and explains why it is critical to creativity, innovation, confidence, and ultimately success in every arena. In Joy on Demand, Chade-Meng...

Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations. Mastering Hard Conversations provides a proven, practical, structured approach to help you become a better leader by improving your communication and conflict management skills.

Are you looking to reignite the spark in your relationship? Hoping to deepen your relationship with your spouse and with God? Join beloved bestselling authors John and Stasi Eldredge as they guide you through Wild About You, 60 days of uplifting devotions that will lead you to a life of passion...

At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations. This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.

Do you ever find yourself stumbling over your words in crucial meetings, wishing you could communicate with the confidence and clarity of a true leader? Imagine walking into every interaction knowing what to say, commanding attention effortlessly. Introducing Communicate Like a Leader, a groundbreaking guide by expert Alex M. Thorn. This comprehensive book provides a roadmap for mastering workplace communication. Through real-life examples, practical tips, and actionable strategies, you'll navigate complex professional interactions with ease and impact.

Remember the name - but can't remember the face? Remember the face - but can't remember the name? Harry Lorayne's easy-to-use techniques will teach you how! How important is recalling a name or face? No matter how briefly you may have met, remembering someone can be a crucial social and business...

The first half of the book will teach you what you need to say to get what you want. You will also learn how to respond to your spouse when he or she is frustrated, disappointed, or hurt. The last chapter will teach you how to combine all the skills in the book to resolve issue in your relationship for good. And every step of the way will bring you and your spouse closer together. You Can Turn Conflict into Closeness, and I'm going to show you how.

How do you respond to anger - in yourself or others? Do you fight fire with fire, or run for cover? Dr. Christian Conte created Yield Theory™ as a way to meet conflict without aggression or submissiveness through the practice of compassionate listening, de-escalation, and genuine communication. With Walking Through Anger, he shares this revolutionary model for dealing with inflamed emotions in even the most difficult and charged situations.

Good friends and healthy friendships are crucial to women's well-being at every stage of life. But what happens when a friendship turns toxic? When a friend becomes hurtful or mistreats another? When a friend abandons another in a time of need? Here, Suzanne Degges-White and Judy Pochel Van Tieghem explore such toxic friendships and how women navigate the ups and downs as well as how broken friendships can be mended and bad friendships ended.

Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose.

Abridged CDs * 2 CDs, 2 hours A wide-ranging, exhortatory look at the pleasures of great conversation, including strategies for how to bring it about, from the witty pen of an Englishwoman wise in its ways...

""It is [Tom] Peters—as consultant, writer, columnist, seminar lecturer, and stage performer—whose energy, style, influence, and ideas have [most] shaped new management thinking.” —Movers and Shakers: The 100 Most Influential Figures in Modern Business “We live in a Tom Peters world...

A leadership consultant and neuropsychologist identify the universal habits of the heart and mind—the keys to eliminating behavior patterns that hold us back, unlocking our true potential, and creating our best selves. Why is it so hard for leaders to coach employees who are struggling? Why do...

In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself - your mindset, presence, and behaviors.