Conflict Communication

A leading expert on health psychology, well-being, and resilience argues that happiness is the key to fast tracking our professional and personal success. Everyone wants to be happy and successful. And yet the pursuit of both has never been more elusive. As work and personal demands rise, we try...

Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting of the US Constitution, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations.

Perfectly Confident has descriptive copy which is not yet available from the Publisher...

Talk to Me has descriptive copy which is not yet available from the Publisher...

Aprende a fomentar la intimidad, compenetración, confianza y el desarrollo de una relación profunda.Hoy en día, el arte de escuchar con atención es un superpoder. Si logras que tu interlocutor se sienta escuchado e importante, habrás dado el primero hacia ganarte su simpatía. Además, no es tan difícil o complejo como crees.Cómo pasar de ser un desconocido a un buen amigo en tiempo récord .Cómo escuchar con intención es, básicamente, un libro sobre las relaciones interpersonales.

Do you wish there was a way to raise well-behaved children without punishment? Are you afraid the only alternative is being overly indulgent? With Positive Discipline, an encouragement model based on both kindness and firmness, you don’t have to choose between these two extremes. Using these...

“Readthis book to learn how to create a company as powerful as Apple.”—Guy Kawasaki,former chief evangelist of Apple InEscape Velocity Geoffrey A. Moore, author of the marketing masterwork Crossingthe Chasm, teaches twenty-first century enterprises how to overcome thepull of the past and...

Everybody negotiates at various points every day, be it in life or business, and it’s important to get it right. On average, people leave about 20% of potential mutual gains untapped in any negotiation. This is akin to taking 20% of the value in any deal and dumping it into a garbage canister...

When you know what to say and how to say it, people listen. Find your powerful voice, and step into leadership. Speak with impact. Every day, you have an opportunity to use your voice to have a positive impact -- at work or in your community. You can inspire and persuade your audience -- or you...

Read by the author. Are you discouraged by our divided, angry culture, where even listening to a different perspective sometimes feels impossible? If so, you're not alone, and it doesn't have to be this way. Learning to Disagree reveals the surprising path to learning how to disagree in ways...

Read by the authors. In a culture where people easily and hastily cancel relationships rather than cultivate them, discover what the Bible has to say about how we need to keep showing up for one another—even when we feel like walking away. We are surrounded by choices. If we want to watch a...

Renowned motivational speaker, teacher, and storyteller Brit Barron offers a path to holding on to our deepest convictions without losing relationships with the people we love. “This book is so needed in a time when we are fresh off cancel culture and ready for a new way to process and...

There are different kinds of difficult people, and what you'll learn first in this audiobook is to recognize them for who they are. You won't be able to cure them, they would have to go into therapy most of the time to become better versions of themselves. But you'll also find your weapons to overcome the obstacles these aggressive, negative, or just silent people erect on your path. Working in stages to assess the situation and the profile of the difficult people you face, you'll be able to shield yourself and turn their shortcomings into an opportunity for both of you.

What happens to Queen Bees and Wannabes when they grow up? Even the most well-adjusted moms and dads can experience peer pressure and conflicts with other adults that make them act like they’re back in seventh grade. In Queen Bee Moms & Kingpin Dads, Rosalind Wiseman gives us the tools to...

“Siegel shows us how to successfully navigate situations that may arise at work, in the home, or in personal relationships. More, he shows how, if the cards are played right, everyone walks away a winner—an empowering feeling if ever there was one.” — Chris Gardner, author of The Pursuit...

A sharp and illuminating history of one of capitalism’s longest running tensions—the conflicts of interest among public company directors, managers, and shareholders—told through entertaining case studies and original letters from some of our most legendary and controversial investors and...

No Fears, No Excuses has descriptive copy which is not yet available from the Publisher...

For more than twenty-five years, small-talk expert Don Gabor has helped thousands of people communicate with wit, confidence, and enthusiasm with his bestseller How to Start a Conversation and Make Friends. This newly revised and updated edition combines classic techniques in the art of...

John Gray, who changed the way people view gender differences with his #1 international bestseller Men Are from Mars, Women Are from Venus, now brings his insights to the working world. In Mars and Venus in the Workplace, Gray analyzes the differences in the ways men and women misunderstand and...

As America's number-one crisis-management expert, Judy Smith has been asked to help overcome the obstacles faced by some of the most well-known companies, celebrities, and politicians of our time. In the process she has discovered that, whether or not one is a household name, there are universal character flaws, trouble spots, and weaknesses that exist in everyone. Over the years, Smith has been able to identify these high-risk traits that often lead to marital, financial, professional, or personal imprudence.