Conflict Communication

Whether you run a Fortune 500 company or serve as CEO of your household, negotiating effectively is crucial to leading wisely and living well. Leading and living are a series of constant negotiations. Consider what goes on during your typical week: Can you influence your client to accept your...

Why do some families thrive in adversity while others fragment? How can families weather difficult transitions together? Why do our families so often exasperate us? And how can even small changes greatly improve our relationships? In Every Family Has a Story, bestselling psychotherapist Julia...

“No business author has touched me as deeply as Michael Gerber has.” —Jack Canfield, co-creator of the Chicken Soup for the Soul bestselling book series The legendary Michael Gerber—founder of E-Myth Worldwide and author of such multi-million copy bestselling classics as The E-Myth...

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

Mega-successful motivational speaker profiled in the Wall Street Journal, Keith Harrell shows how to put good atttitude to work to get ahead in all aspects of life Keith Harrell has been taking the corporate lecture circuit—and the media—by storm, and is poised to take his place among the...

Read by the author. What qualities come to mind when you think about a good leader? Good listener, empathetic, good communication skills, humble, and clear expectations. Whether you're leading a small or large team, How to Be a Leader by former Honeywell CEO David Cote is a resource that will...

The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether you—and your counterpart—typically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.

From respected journalist, professor, and founder of the Writer's Symposium by the Sea, a book that demystifies the art and science of interviewing, in the vein of On Writing Well or How to Read Literature Like a Professor. “Dean Nelson is one of the best interviewers around.”—Anne Lamott...

s much about "speaking in public" as it is about "public speaking, " Talking with Confidence for the Painfully Shy can help even the most shy person speak up and speak out in any business or social situation...

Dialogue provides practical guidelines for one of the essential elements of true partnership--learning how to talk together in honest and effective ways. Reveals how problems between managers and employees, and between companies or divisions within a larger corporation, stem from an inability to...

“The ultimate takedown.” – New York Times Book Review Award-winning New York Times reporters Sheera Frenkel and Cecilia Kang unveil the tech story of our times in a riveting, behind-the-scenes exposé that offers the definitive account of Facebook’s fall from grace. Once one of Silicon...

How do you respond to anger - in yourself or others? Do you fight fire with fire, or run for cover? Dr. Christian Conte created Yield Theory™ as a way to meet conflict without aggression or submissiveness through the practice of compassionate listening, de-escalation, and genuine communication. With Walking Through Anger, he shares this revolutionary model for dealing with inflamed emotions in even the most difficult and charged situations.

In Healthy Conflict, Happy Couple, relationship expert Lisa Gray breaks down the neuroscience of conflict, examines family of origin learnings—beliefs, attitudes, or habits we learn in childhood from our own parents—and provides practical methods which can be employed in any situation to help you put an end to unproductive arguments.

Ugly Americans is the true story of John Malcolm, a Princeton graduate who traveled halfway around the world in search of the American dream and pulled off a trade that could be described as the biggest deal in the history of the financial markets. Without speaking a word of Japanese, with...

Inspire and motivate your team using powerful verbal and nonverbal communication strategies. Today’s leaders need to use effective, empathetic communication to bring out the best in their team members and let each individual shine. Kasia Wezowski, a leading researcher on body language and...

Overthinking Can Wreak Havoc In Your Relationship When Left Unchecked....But, Luckily There Is A Solution You Can Use Starting TODAY! How many arguments, conflicts and avoidable fights have been caused by overthinking spirals, that while maybe based in reality, took on a whole life of their own? This overthinking likely comes from unresolved insecurities, anxieties or jealousies within your relationship.

The influential New York Times bestselling authors—the “apostles of appreciation” Chester Elton and Adrian Gostick—provide managers and executives with easy ways to add more gratitude to the everyday work environment to help bolster moral, efficiency, and profitability. Workers want and...

Heal your past, start fresh, and create a life that honors the truth of who you are today. A leading well-being educator empowers you to turn concepts like boundaries and self-care into practical rituals with the power to transform your life. “A powerful roadmap to help you break free of...

When you choose to become unfiltered and unafraid, YOUR LIFE WILL CHANGE. Looking at Rachel Luna today, you would never guess what she has been through. Both her parents died from AIDS, she survived a cancer diagnosis that upended her life, and she served for a decade in the United States Marine...

The Art of Impactful Communication is about the most important skill you can ever possess: how to clearly communicate your thoughts and feelings, and receive the same from others. It sounds simple, but then you realize that every day is filled with misunderstandings, passive-aggression, missed opportunities, and emotional outbursts. Why? Genuine communication that leads to long-lasting relationships is rare, and it’s not easy to discover the gaps that hold us back.