Conflict Communication

Kathy Caprino guides women to take the reins in their careers by identifying and overcoming the seven most damaging power gaps holding them back from the success they want and deserve. The business world has been forever changed by the important progress and contributions that women have made...

Everybody negotiates at various points every day, be it in life or business, and it’s important to get it right. On average, people leave about 20% of potential mutual gains untapped in any negotiation. This is akin to taking 20% of the value in any deal and dumping it into a garbage canister...

Unique insights from pioneers of Google’s Startup Accelerator on why building teams is harder than building tech—and a proven way to develop a strong, resilient and effective team. Most startups fail not because of a bad product, poor timing, or mismanaged cash, but because of people...

Reclaim peace and stability—even if co-parenting with a narcissist has felt impossible. Are you tired of the endless manipulation, arguments, and emotional strain from co-parenting with a high-conflict ex? Do you feel trapped in chaos, worried about your child’s well-being, and longing for relief? You’re not alone—and you don’t have to keep suffering. In Effective Coparenting with a Narcissist, you’ll discover proven tools to protect your peace, strengthen your parenting, and rise above the drama.

To see a program successfully through to completion, a program manager must break the work down into simpler, smaller pieces and organize it into interdependent tasks…and this book helps you do just that. Projects require managers, but programs warrant maestros. Tasked with overseeing multiple...

When a conversation takes a turn into the sometimes uncomfortable and often contentious topics of race, religion, gender, sexuality, and politics, it can be difficult to know what to say or how to respond to someone you disagree with. Compassionate Conversations empowers us to transform these conversations into opportunities to bridge divides and mend relationships by providing the basic set of skills we need to be successful, including listening, reframing, and dealing with strong emotions.

The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether you—and your counterpart—typically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.

As a leader, a coach is the most significant role you can play. Discover how coaching makes developing people a high-payoff activity where you can equip tomorrow’s leaders, today. As a coach to some of the country’s highest-profile executives, Daniel Harkavy has witnessed the transformation...

Be nice, but not too nice. Be successful, but not too successful. Just be likeable. Whatever that means? Women are stuck in an impossible bind. At work, strong women are criticized for being cold, and warm women are seen as pushovers. An award-winning journalist examines this fundamental paradox...

Are you tired of conversations with the man in your life feeling like you're speaking two completely different languages? Ever felt unheard, frustrated, or dismissed—and wondered what you're doing wrong? Communication between men and women can be messy, confusing, and exhausting—but it doesn't have to be. In this powerful audiobook, you'll uncover simple yet overlooked secrets to making every conversation count, without sacrificing your identity or needs. No more tiptoeing around issues, bottling frustrations, or feeling forced to change.

Do you know the stories of well-known CEOs who failed as executives of major companies? Learn about these colorful derailers who misread symptoms of their own downfall and failed to take corrective action needed to succeed as leaders. Written for leaders, aspiring leaders, and anyone who makes a...

Women are constantly being told that it's simply too difficult to balance work and family, so if they don't really ""have to"" work, it's better for their families if they stay home. Not only is this untrue, Leslie Bennetts says, but the arguments in favor of stay-at-home motherhood fail to...

Knowing how to transform conflict is critical in both our personal and professional lives. Yet, by and large, we are terrible at it. The reason, says longtime mediator Chad Ford, is fear. When conflict comes, our instincts are to run or fight. To transform conflict, Ford says we need to turn toward the people we are in conflict with, put down our physical and emotional weapons, and really love them with the kind of love that leads us to treat others as fellow human beings, not as objects in our way.

Negotiation and decision-making expert Max Bazerman explores how we can make more ethical choices by aspiring to be better, not perfect. Every day, you make hundreds of decisions. They’re largely personal, but these choices have an ethical twinge as well; they value certain principles and ends...

We never intend to be in a relationship to struggle, cause pain, and feel hurt. Yet it happens so often! What are we doing wrong when our intentions are right? Fights, misunderstandings, and disconnection can taint even the purest of love. And then one starts questioning, "Will we ever have a healthy and harmonious relationship?" or "Are we right for each other?” These thoughts can create a snowballing effect that leads to breakup. When, in reality, the question one should ask is: “How can we have a healthy and harmonious relationship and be good to each other?”

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.

An unconventional business book for the rebels and misfits—the Rare Breeds—who don’t fit the traditional mold, offering an approach that’s anything but business as usual. There is an unofficial rule for success: you need to change who you are to achieve greatness. But it doesn’t have...

A leadership consultant and neuropsychologist identify the universal habits of the heart and mind—the keys to eliminating behavior patterns that hold us back, unlocking our true potential, and creating our best selves. Why is it so hard for leaders to coach employees who are struggling? Why do...

As we move into the twenty-first century the most important question for businesses everywhere is: What are we going to do about the Internet? The two most qualified people in the country to answer that question may be Al Ries and Laura Ries. Not only are they the authors of the BusinessWeek...

Heal your past, start fresh, and create a life that honors the truth of who you are today. A leading well-being educator empowers you to turn concepts like boundaries and self-care into practical rituals with the power to transform your life. “A powerful roadmap to help you break free of...