Conflict Communication

Executives from The Second City—the world’s premier comedy theater and school of improvisation—reveal improvisational techniques that can help any organization develop innovators, encourage adaptable leaders, and build transformational businesses. For more than fifty years, The Second City...

No is perhaps the most important and certainly the most powerful word in the language. Every day we find ourselves in situations where we need to say No. But as we all know, the wrong No can also destroy what we most value by alienating and angering people. That’s why saying No the right way...

From the world’s #1 body language expert* comes the essential audiobook for decoding human behavior “The ultimate body language reference. I’ll be both referring to and recommending this book on a daily basis for many years to come.” —Amy Cuddy Joe Navarro has spent a lifetime...

Brian Tracy y Margarita Pasos combinan su experiencia para acortar tu camino al éxito y darte los principios que les han permitido a ambos ser conferencistas internacionales, tener negocios exitosos y superar toda clase de obstáculos en el camino. Pasos de gigante es la guía que necesitas...

Are you above average? Is your child an A student? Is your employee an introvert or an extrovert? Every day we are measured against the yardstick of averages, judged according to how closely we come to it or how far we deviate from it. The assumption that metrics comparing us to an...

In his groundbreaking #1 bestseller Emotional Intelligence, Daniel Goleman revolutionized how we think about intelligence. Now, he reveals practical methods for using these inner resources to more readily enter an optimal state of high performance and satisfaction while avoiding burnout. There...

** Grand Prize Winner of the 2017 Nautilus Book Award ** Are you struggling to deal with conflict in your life? In Negotiating the Nonnegotiable, Harvard negotiation expert Daniel Shapiro introduces a groundbreaking method to bridge the toughest divides—whether with family members, colleagues...

Un guide pratique et accessible pour communiquer de façon non-violente dans le cadre professionnel ! Que ce soit dans le cadre privé ou professionnel, nous sommes tous tôt ou tard confrontés à des tensions de nature variée. Les conflits sont d'ailleurs souvent chargés d'émotions. Mais comment donc faire abstraction de cela et instaurer un climat d'entente cordiale dans nos bureaux ? En adoptant un comportement approprié grâce aux principes de la "communication non-violente", peut-être parviendrez-vous à créer une dynamique positive et constructive entre vous et vos collègues.

Expanding on her viral post that has become an international phenomenon, a psychotherapist offers simple yet effective solutions for increasing mental strength and finding happiness and success in life. As a licensed clinical social worker, college psychology instructor, and psychotherapist, Amy...

“By one of the great psychologists of our time, a book that shows us how we can answer the universal questions that define our lives: Can I succeed? Do I belong? Am I loved?”—Carol S. Dweck, PhD, bestselling author of Mindset Discover simple psychological shifts that build trust, belonging...

Navigating Conflict with Adult Children by VentureNest Books offers essential strategies for improving communication and rebuilding relationships with adult children. Many parents experience challenges in understanding the breakdowns in communication and resolving disputes, leading to frustration, resentment, and strained relationships.

Improving the performance of your employees involves one of the hardest challenges in the known universe: changing the way they think. In constant demand as a coach, speaker, and consultant to companies around the world, David Rock has proven that the secret to leading people (and living and...

Read by the author. Transform your marriage and enjoy your spouse again with guidance to help you navigate the most common (and unnoticed) tension points in your relationship. Relationship expert Dr. Morgan Cutlip helps you view the mental load--the endless and mostly invisible work of managing...

Bestselling author Harvey Mackay reveals his techniques for the most essential tool in business--networking, the indispensable art of building contacts. Now in paperback, Dig Your Well Before You're Thirsty is Harvey Mackay's last word on how to get what you want from the world through...

An expert on the psychology of leadership and the bestselling author of Integrity, Necessary Endings, and Boundaries For Leaders identifies the critical ingredient for personal and professional wellbeing. Most leadership coaching focuses on helping leaders build their skills and knowledge and...

The foremost authority on innovation and growth presents a path-breaking book every company needs to transform innovation from a game of chance to one in which they develop products and services customers not only want to buy, but are willing to pay premium prices for. How do companies know how...

A global security expert draws on psychological insights to help you master the art of social engineering—human hacking. Make friends, influence people, and leave them feeling better for having met you by being more empathetic, generous, and kind. Eroding social conventions, technology, and...

A warm, empathetic guide to understanding, coping with, and healing from the unique pain of sibling estrangement "Whenever I tell people that I am working on a book about sibling estrangement, they sit up a little straighter and lean in, as if I've tapped into a dark secret." Fern Schumer...

The 10th anniversary edition, with a new preface by the author “A persuasive and intimate book . . . showing how, phones in hand, we turn away from our children, friends, and coworkers, even from ourselves.” —Carlos Lozada, The Washington Post “[Turkle] presents a powerful case that a...

NEW YORK TIMES BESTSELLER Learn the negotiation model used by Google to train employees worldwide, U.S. Special Ops to promote stability globally (“this stuff saves lives”), and families to forge better relationships. A 20% discount on an item already on sale. A four-year-old willingly...