Conflict Communication

Defuse any heated conflict by learning which of the five conflict styles you are and how to resolve even the most sensitive dispute with this must-read guide. The average American worker spends 156 hours a year engaged in the kind of moderate to intense workplace conflict that adversely impacts...

Teamwork makes the dreamwork by John Maxwell. The concept to this book is a warm approach to the idea of: Only by working in a team will you fulfill your dreams. The focus of the book is on realizing one's dreams, achieving those goals by working in teams. Teams come in every shape and...

“Readthis book to learn how to create a company as powerful as Apple.”—Guy Kawasaki,former chief evangelist of Apple InEscape Velocity Geoffrey A. Moore, author of the marketing masterwork Crossingthe Chasm, teaches twenty-first century enterprises how to overcome thepull of the past and...

Have you ever walked away from an argument and suddenly thought of all the brilliant things you wish you'd said? Do you avoid certain family members and colleagues because of bitter, festering tension that you can't figure out how to address? Now, finally, there's a solution: a new framework...

We all say things we shouldn't. What is important is how we deal with the gaffe. If a slip-of-the-tongue at a family gathering, office meeting, or social setting causes you to inadvertently embarrass or offend someone, the strategy presented here, will help you to smooth things over as quickly as possible. But what about when you really mess up?

Most salespeople work hard to become proficient in reaching the frontline managers in their markets. However, a salesperson who wishes to achieve long-lasting success with a client will learn how to also appeal to top-level executives from an “above the line” perspective. Master sales...

Do you ever feel that your words produce the exact opposite effect of what you were hoping for - escalating tensions rather than solving problems? Author of Emotional Bullshit Carl Alasko has found that with the right guidance, anyone can learn effective communication skills. In Say This, Not That, Alasko presents readers with simple instructions for what to say...and what not to say.

Avoid bankruptcy, foreclosure, and identity theft All the tools you need to build, rebuild, and maintain great credit Need to clean up your credit? This up-to-date resource is packed with action plans for repairing a bad report, paying down debt, and repairing a bad credit report. You'll...

New York Times bestselling author and leadership expert Ken Blanchard’s popular TrustWorks! training program is now available in book form! Trust Works!: Four Keys to Building Lasting Relationships is an insightful guide designed to help people navigate one of the most complex issues that...

This trusted reference puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips — perfect for review time, creating development plans, and monitoring performance year-round. Whether you're an HR professional or a manager, chances are there's one...

This is how it’s done. This is why it’s done this way. This is the result you can expect if you do it. These three pieces of information inform a conclusion about every part of each of our lives. Yet it is these three pieces of information that most often set an insidious trap—a trap that...

Read by the authors. Build the risk-taking skills that will lead you to a life of fulfillment. Discover the formula for success that will supercharge your decision-making confidence and transform even the most risk-averse mindset. In Bet on You, Angie Morgan and Courtney Lynch reveal hard-earned...

This book will aid you in dealing with irrational fears, insecure attachments, jealousy, and distrust by teaching you how to communicate desires and needs with your partner, reframe the scenario to see things from a newer perspective, share quality time with your significant other without jealousy or anxiety hampering it, and finally, restore faith in yourself and your partner to grow together and build a fulfilling partnership. You will learn the common triggers that cause couple conflicts, why communication is paramount in any relationship, the significance of trust, and more.

Knowing how to transform conflict is critical in both our personal and professional lives. Yet, by and large, we are terrible at it. The reason, says longtime mediator Chad Ford, is fear. When conflict comes, our instincts are to run or fight. To transform conflict, Ford says we need to turn toward the people we are in conflict with, put down our physical and emotional weapons, and really love them with the kind of love that leads us to treat others as fellow human beings, not as objects in our way.

Popular writer and artist Christina Wilcox uses her experience to teach others how to utilize the Enneagram to look outward, rather than inward. Learn to connect and support those from every position on the Enneagram, with Take Care of Your Friends: An Enneagram Guide to Interpersonal...

Susan Page's groundbreaking approach to relationships gives readers the tools and encouragement they need to bring positive changes to their relationship, even when their partners are unwilling to do the work. Based on the premise that what you do in a relationship makes changes faster than...

The former CEO of Clif Bar, Co-founder of Plum, and serial entrepreneur offers insights about launching and growing a business while maintaining a fulfilled life in this practical guide filled with hard-won advice culled from the author’s own sometimes dark, raw experiences. With a foreword by...

The Art of Impactful Communication is about the most important skill you can ever possess: how to clearly communicate your thoughts and feelings, and receive the same from others. It sounds simple, but then you realize that every day is filled with misunderstandings, passive-aggression, missed opportunities, and emotional outbursts. Why? Genuine communication that leads to long-lasting relationships is rare, and it’s not easy to discover the gaps that hold us back.

A captivating exploration of beach resort culture—from its roots in fashionable society to its undervalued role in today’s world economy—as the industry approaches a climate reckoning. With its promise of escape from the strains of everyday life, the beach has a hold on the popular...

Joyce Meyer succinctly points out how the Bible contains wonderful promises for peace and accord. Listeners will learn how to identify the telltale signs of trouble in a relationship, heal troubled relationships, and keep conflict out of their lives.