Conflict Management Communication

Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations. Mastering Hard Conversations provides a proven, practical, structured approach to help you become a better leader by improving your communication and conflict management skills.

Unlock deeper connections and lasting love with conflict-free conversations, even if past attempts have failed. Are you constantly caught in a cycle of misunderstandings that escalate into arguments? Do you find it challenging to express your emotions without fear of causing conflict? Are you struggling to adapt communication during significant life changes, like welcoming a new family member or transitioning to a new job? You're not alone if you answered "yes" to any of these questions. Many couples face these exact dilemmas, but this doesn't have to be your story.

The most essential component of every project manager’s job is the ability to identify potential risks before they cause unnecessary headaches and turmoil all around. All projects are inherently risky, and complex ones can potentially be the downfall for even the most experienced project...

Culture transformation expert Siobhan McHale defines culture simply: “It’s how things work around here.” The secret to the success or failure of any business boils down to its culture. From disengaged employees to underserved customers, business failures invariably stem from a culture...

Two veteran executive coaches help today's leaders learn how to retain and inspire their teams through the one thing their research has found works: Leading with Heart. In these pages, leadership coaches John Baird and Edward Sullivan share hundreds of hours of research and firsthand...

Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose.

From listing to shipping, follow the pros' steps for eBay success! More than a million folks are earning regular income on eBay, and here's the fun and easy way to join them! The #1 eBay expert shows you how to set up your business, find and manage inventory, use auction management software to...

If this resonates with you, you're not alone. Anxious attachment is a common struggle, but it doesn’t have to define your love life. Whether you’re single, dating, or in a long-term relationship, this book is designed to meet you where you are and guide you toward greater emotional security.

SOUNDVIEW BUSINESS BOOK OF THE YEAR Control freaks. Narcissists. Slackers. Cynics. Difficult people are the worst part of a manager's job. This book turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. It all begins with...

You've already read something about emotional intelligence, haven't you? But what do you know about the other side of the coin? Manipulation, psychopathy, and narcissism form the base elements of what’s known in psychological circles as the Dark Triad. Throughout the course of this guide, we will be taking a more detailed look at the different ways these traits can specifically manifest in different personality types, how to identify their methods and how to protect yourself from them.

Imagine if you were present as?a small pizza joint became one of?the most successful restaurants in the world. The Domino’s Story will help you understand and adopt the competitive strategies, workplace culture, and business practices that made the iconic pizza chain the innovative...

The only user-friendly beginner’s guide to Six Sigma Six Sigma is the most common—and perhaps least understood—methodology for streamlining processes in manufacturing, service delivery, management, and almost any other business activity. For business leaders seeking increased efficiency...

The most complete and authoritative guide to Gen Z, describing how leaders must adapt their employment, sales and marketing, product, and growth strategies to attract and keep this important new generation of customers, employees and trendsetters. Gen Z changes everything. Today’s businesses...

Are you struggling to navigate difficult conversations? Finding it challenging to influence others while maintaining your integrity? Looking to transform opposition into collaboration? This groundbreaking audiobook reveals powerful frameworks for ethical persuasion and conflict resolution, designed for professionals, leaders, and anyone seeking to create positive change through influence.

What makes a team great? Not just good and not just functional—but great? Over six years, long-time Sports Illustrated editor Don Yaeger was invited by some of the greatest companies in the world to speak about the habits of high-performing individuals. From Microsoft and Starbucks to the...

Birth, death, and conflict - three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication - not just using different words, but rather learning to think differently. I Hear You supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives.

Do you ever find yourself stumbling over your words in crucial meetings, wishing you could communicate with the confidence and clarity of a true leader? Imagine walking into every interaction knowing what to say, commanding attention effortlessly. Introducing Communicate Like a Leader, a groundbreaking guide by expert Alex M. Thorn. This comprehensive book provides a roadmap for mastering workplace communication. Through real-life examples, practical tips, and actionable strategies, you'll navigate complex professional interactions with ease and impact.

This insightful book demonstrates how to become a stronger, more confident leader -- one who can use communication to build alignment, enthusiasm, and productivity. In turbulent times, the ability to communicate with power and purpose becomes a crucial leadership competency. Smart executives...

Most people don't know how to deal well with anger, so when it shows up at work, it can be nasty - and costly! We'll give you awareness of what's happening and effective approaches on how to manage anger, so it doesn't manage you.

“A witty, useful guide” (People) to apologies, why they matter, and the healing power of saying you’re sorry, from the dynamic duo behind the acclaimed SorryWatch site. It’s a truth universally acknowledged that terrible apologies are the worst. We’ve all been on the receiving end, and...