Culture Conflict

As a leader, a coach is the most significant role you can play. Discover how coaching makes developing people a high-payoff activity where you can equip tomorrow’s leaders, today. As a coach to some of the country’s highest-profile executives, Daniel Harkavy has witnessed the transformation...

An unconventional business book for the rebels and misfits—the Rare Breeds—who don’t fit the traditional mold, offering an approach that’s anything but business as usual. There is an unofficial rule for success: you need to change who you are to achieve greatness. But it doesn’t have...

In Working Together, a fascinating and invaluable look at why great partnerships succeed, former Disney CEO Michael Eisner discusses how professional partnerships have contributed to his success. In addition, Eisner tells the stories of nine other highly successful business collaborations...

Avoid bankruptcy, foreclosure, and identity theft All the tools you need to build, rebuild, and maintain great credit Need to clean up your credit? This up-to-date resource is packed with action plans for repairing a bad report, paying down debt, and repairing a bad credit report. You'll...

This book discusses how passive-aggressive behavior is rewarded. Techniques to ensure passive-aggressive behavior doesn’t interfere with workflow, how to take responsibility for your part of the interaction, and how to make sure you aren’t part of the problem. This discussion will cover three reasons why people behave passive-aggressively and help you learn how to respond professionally and effectively to the problem so that these individuals don’t wreak havoc in your workplace.

Teamwork makes the dreamwork by John Maxwell. The concept to this book is a warm approach to the idea of: Only by working in a team will you fulfill your dreams. The focus of the book is on realizing one's dreams, achieving those goals by working in teams. Teams come in every shape and...

The only user-friendly beginner’s guide to Six Sigma Six Sigma is the most common—and perhaps least understood—methodology for streamlining processes in manufacturing, service delivery, management, and almost any other business activity. For business leaders seeking increased efficiency...

Is your workplace riddled with gossip, power struggles, and confusion? Do you seek clarity in your management and cohesiveness in your team? Do you have a personal obstacle affecting your professional success? If so, there is good news-help is on the way. Stop Workplace Drama offers down-to-earth, practical methods to help business owners, entrepreneurs, and private practice professionals maximize success, increase productivity, and improve teamwork and personal performance.

There are everyday challenging work relationships, and then there are situations that go beyond the ordinary - situations that push you to the edge. Written by a clinical psychologist who is knowledgeable about the mental disorders that can cause toxic behavior, Toxicity in the Workplace will help you understand why your difficult colleagues act the way they do and gain practical strategies for negotiating more peaceful, productive solutions.

Negotiation expert Kwame Christian's motto is: "The best things in life are on the other side of difficult conversations." If we want a more equitable workplace, and a more equitable world, we have to talk to each other about race. But, for so many of us, that's easier said than done.

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies.

‘You shouldn't be with a Chinese girl…that should be my girl,’ a man in Singapore allegedly said this to a Chinese-Indian couple as he spat towards them. In a world brimming with such prejudice and cultural tensions, a remarkable phenomenon emerges: nearly one in five marriages in the USA...

A powerful manifesto for CEOs and employees alike: Influential and award-winning business leader Margaret Heffernan reveals how organizations can build ideal workplace cultures and create seismic shifts by making deceptively small changes. By implementing sweeping changes, businesses often think...

Every team has a manager.... But not every team is lucky enough to have a true leader. Get ready to break the mold! Did you know that 82 percent of employees would consider quitting their job because of a bad boss? And it isn’t just that you don’t want to be a bad boss…. You don’t want to be a boss at all – you want to be a leader.

As a modern nation with deeply ancient roots, England has undoubtedly impacted the world around it. But how much of England is English? From the earliest Anglo-Saxon monarchs to the Windsor family, monarchs with foreign origins have occupied the throne. Much like its language, England has been shaped by the cultures that came to the island and the cultures around the world it attempted to overtake. In A Brief History of England, you will step back into the past to uncover the underpinnings of English civilization’s unique resiliency.

We've decided by consensus that consensus is good. In In Defense of Troublemakers, psychologist Charlan Nemeth argues that this principle is completely wrong: left unchallenged, the majority opinion is often biased, unoriginal, or false. It leads planes and markets to crash, causes juries to convict innocent people, and can quite literally make people think blue is green. In the name of comity, we embrace stupidity. We can make better decisions by embracing dissent. Dissent forces us to question the status quo, consider more information, and engage in creative decision-making.

Like all relationships, the ones we have at work are subject to stresses—maybe even fractures that can really take a toll on the workplace. Productivity is lost. Time is wasted. Tension mounts. Cooperation is reduced. And the workplace becomes toxic. What’s the solution? In Making Things Right at Work, Dr. Gary Chapman is joined by business consultants Dr. Jennifer Thomas and Dr. Paul White to offer the strategies you need to restore harmony at work. Don’t let broken relationships taint your work environment. Take the needed steps to make things right today.

From the bestselling author of Law of Attraction comes an easy-to-follow book on creating ideal personal and professional relationships using the techniques of Neuro-Linguistic Programming. Married couples . . . dating couples . . . parents and children . . . teachers and students . . . office...

Read by the authors. To succeed in today’s hypercompetitive economy, managers must master creating a productive work environment for employees while still making numbers. Tense, overextended workplaces force managers to choose between results and relationships. Executives set aggressive goals...

Read by the author. A leadership playbook for making customer experience a core aspect of your business. In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any particular company. In...