Difficult Communication

In any conflict, the 1st Alternative is my way and the 2nd Alternative is your way. The fight usually boils down to a question of whose way is better. There are many methods of “conflict resolution,” but most involve compromise, a low-level accommodation that stops the fight without breaking through to amazing new results. The 3rd Alternative is about more than just an armistice - it’s about creating a new and improved reality. The 3rd Alternative transcends traditional solutions to conflict by forging a path toward a third option....

Imagine confidently handling difficult conversations while overcoming social anxiety and building genuine connections—without fear or awkwardness! Do you struggle to start conversations? Does social anxiety hold you back? Have you ever faced awkward silences, unsure of what to say next? You’re not alone. Many people find social interactions challenging, but the right strategies can turn those struggles into strengths. Introducing How to Talk With Anyone Anytime—your guide to transforming social anxiety into confidence, navigating conversations with ease, and building authentic relationships.

Diversity is a big word with high expectations for many leaders trying to live up to what seems to be a moving target. As our perspectives of the word "diversity" are evolving, our language and how we communicate continue to evolve. Gain best practices and communication techniques to understand the complex ways we are distinguishable from one another. This book explores the personal language of the heart and equips leaders with the necessary tools to win relationships and communicate effectively.

In a world brimming with diversity, the ability to navigate culturally sensitive issues is not just an asset—it's a necessity. "How to Communicate about Culturally Sensitive Issues" by Deborah Arias is an essential guidebook for anyone looking to understand and effectively engage in conversations around culture, ethnicity, and varying backgrounds. This concise yet comprehensive book is designed to provide practical insights and strategies for engaging in difficult conversations with grace and empathy.

“We need to talk.” Nobody wants to hear it, and no one should ever say it. So stop! It’s the worst way to begin a serious conversation, especially when you need something from the other person/s – their cooperation, their agreement or commitment, or a change in behavior.

Taming the Tornado: A Guide to Dealing with Difficult People is a comprehensive and practical resource that equips listeners with the skills and insights needed to navigate the often tumultuous waters of interpersonal relationships. Drawing on psychological principles and real-world scenarios, this book offers a roadmap for transforming challenging interactions into opportunities for growth and collaboration.

How to Talk to Anyone in a Digital Age is the practical, relatable guide to help teens and young adults become confident communicators—online and offline. Whether they’re shy, introverted, or simply unsure of how to connect, this book offers scientifically proven strategies to navigate today’s social world with ease.