Difficult Family Relationships

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

Meet Rochelle “Elle” Evans: Pretty, popular - and never been kissed. Meet Noah Flynn: Badass, volatile - and a total player. When Elle decides to run a kissing booth at her school's Spring Carnival, she locks lips with Noah and her life is turned upside down. Her head says to keep away, but her heart wants to draw closer. This romance seems far from a fairy tale. Is Elle headed for heartbreak or will she get her happily ever after?

Samantha McAllister looks just like the rest of the popular girls in her junior class. But hidden beneath the straightened hair and expertly applied makeup is a secret that her friends would never understand: Sam has purely obsessional OCD and is consumed by a stream of dark thoughts and worries that she can't turn off. Second-guessing every move, thought, and word makes daily life a struggle, and it doesn't help that her lifelong friends will turn toxic at the first sign of a wrong outfit, wrong lunch, or wrong crush.

Sometimes I feel like I have walked into the middle of a movie. Maybe I can make my own movie. The film will be the story of my life. No, not my life, but of this experience. I'll call it what the lady who is the prosecutor called me: Monster.

This innovative, heartfelt debut novel tells the story of a girl who's literally allergic to the outside world. When a new family moves in next door, she begins a complicated romance that challenges everything she's ever known.

On Saturday morning, 13-year-old Dicey Tillerman sits in the car at the shopping mall with her younger sister and two brothers. Momma had said, "You be good." Then she walked away. They wait for a day and a night, but Momma never comes back. Finally, Dicey decides the children should go to Bridgeport, Connecticut where Aunt Cilla lives. Maybe Momma is waiting for them there. But they don't have enough money to take the bus. Determined to keep the family together, Dicey sets off on foot with her siblings.

For Titus and his friends, it started out like any ordinary trip to the moon - a chance to party during spring break and play with some stupid low-grav at the Ricochet Lounge. But that was before the crazy hacker caused all their feeds to malfunction, sending them to the hospital to lie around with nothing inside their heads for days. And it was before Titus met Violet, a beautiful, brainy teenage girl who has decided to fight the feed and its omnipresent ability to categorize human thoughts and desires.

Pattyn’s father is dead. Now she’s on the run in this riveting companion to the New York Times best-selling Burned. Pattyn Von Stratten’s father is dead, and Pattyn is on the run. After far too many years of abuse at the hands of her father, and after the tragic loss of her beloved Ethan and their unborn child, Pattyn is desperate for peace. Only her sister Jackie knows what happened that night, but she is stuck at home with their mother, who clings to normalcy by allowing the truth to be covered up by their domineering community leaders.

A sequel to Crank, this harrowing and disturbing look at addiction finds protagonist Kristina Snow thinking she can use drugs yet control the consequences. Now with a baby to care for, she's determined to be the one deciding when and how much, the one calling the shots.

Mattie Gokey has a word for everything. She collects words, stores them up as a way of fending off the hard truths of her life, the truths that she can't write down in stories.

Shane is still reeling from the suicide of his kid sister, Destiny. How could he have missed the fact that she was so sad? He tries to share his grief with his girlfriend, Tara, but she's too concerned with her own needs to offer him much comfort. What he really wants is to be able to turn to the one person on the rez whom he loves - his friend, David. Things go from bad to worse as Shane's dream of going to university is shattered and his grieving mother withdraws from the world.

We all have people in our lives who frustrate, annoy, or hurt us: workplace bullies, those who always claim to be right, or those with anxious or obsessive personalities. And most of us hurt others occasionally, too. Now, authors Dr. Helen McGrath, a clinical psychologist and professor, and Hazel Edwards, a professional writer, offer this extremely practical guide to dealing with the difficult personalities we encounter every day - in others, and in ourselves.

Hunter, Autumn, and Summer - three of Kristina Snow's five children - live in different homes, with different guardians and different last names. They share only a predisposition for addiction and a host of troubled feelings toward the mother who barely knows them, a mother who has been riding with the monster, crank, for 20 years.

First-time novelist Jenny Han has penned a realistic story that all middle-graders will surely be able to relate to. Meet 12-year-old Annemarie “Shug” Wilcox. What’s not to like about her? She’s smart, she’s tall, and she has lots of freckles. She lives in a small Georgia town with her popular, gorgeous older sister and intellectual mother. Shug is excited about starting the seventh-grade, but she’s not prepared for all the vicious teasing that comes with the new school year.

John Conlan is nicknamed “The Bathroom Bomber” after setting off firecrackers in the boys’ bathroom 23 times without getting caught. John and his best friend, Lorraine, can never please their parents, and school is a chore. To pass the time, they play pranks on unsuspecting people, and it's during one of these pranks that they meet the “Pigman”. In spite of themselves, John and Lorraine soon get caught up in Mr. Pignati’s zest for life. In fact, they become so involved that they begin to destroy the only corner of the world that has ever mattered to them. Can they stop before it’s too late?

Dubbed "Dumplin'" by her former beauty queen mom, Willowdean has always been at home in her own skin. Her thoughts on having the ultimate bikini body? Put a bikini on your body. With her all-American-beauty best friend, Ellen, by her side, things have always worked...until Will takes a job at Harpy's, the local fast-food joint. There she meets Private School Bo, a hot former jock. Will isn't surprised to find herself attracted to Bo. But she is surprised when he seems to like her back.

Kaeleigh and Raeanne are 16-year-old identical twins, the daughters of a district court judge father and politician mother running for U.S. Congress. Everything on the surface seems fine, but underneath run very deep and damaging secrets. When the girls were nine, Daddy turned to his beloved Kaeleigh in ways a father never should. Raeanne needs to numb the pain of not being Daddy's favorite; Kaeleigh wants to do everything she can to feel something normal, even if it means cutting herself and vomiting after every binge.

Told in letters, journal entries, e-mails, doctors’ reports, and instant messages, the heartbreaking story of an aspiring ballet dancer battling leukemia.

Reaching the end of their flight in The Knife of Never Letting Go, Todd and Viola did not find healing and hope in Haven. They found instead their worst enemy, Mayor Prentiss, waiting to welcome them to New Prentisstown. There they are forced into separate lives: Todd to prison, and Viola to a house of healing where her wounds are treated. Soon Viola is swept into the ruthless activities of the Answer, while Todd faces impossible choices when forced to join the mayor’s oppressive new regime.

Set in the 14th century, the classic story of one boy's personal heroism when he loses the use of his legs.