Difficult Relationships

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

When Iggy Corso gets kicked out of high school, there's no one for him to tell. His mother has gone off, his father is stoned on the couch, and because the phone's been disconnected, even the social worker can't get through. So he leaves a note and goes out to make something of his life, but that's not so easy when you're 16, living in public housing, have no skills, and your only friend is a law-school dropout who's thinking about joining the Hare Krishnas.

Ever found yourself stuck in a conversation with someone who just won't listen, or worse, keeps twisting everything to suit their needs? Dealing with difficult people can feel like navigating a minefield, especially when you need to keep the peace without losing your mind. Whether it's a narcissist, a manipulator, or that one coworker who thinks they're always right, this guide is here to help you regain control.

It's not so easy being Rosemary Goode and tipping the scales at almost 200 pounds - especially when your mother runs the most successful (and gossipiest!) beauty shop in town. After a spectacularly disastrous Christmas break when the scale reaches an all-time high, Rosemary realizes that things need to change. (A certain basketball player, Kyle Cox, might have something to do with it.)

The moment Spencer meets Hope the summer before seventh grade, it's...something at first sight. He knows she's special, possibly even magical. The pair become fast friends, climbing trees and planning world travels. After years of being outshone by his older brother and teased because of his Tourette syndrome, Spencer finally feels like he belongs. But as Hope and Spencer get older and life gets messier, the clear label of "friend" gets messier, too.

Four teens across the country have only one thing in common: A girl named Leila. She crashes into their lives in her absurdly red car at the moment they need someone the most. There's Hudson, a small-town mechanic who is willing to throw away his dreams for true love. And Bree, a runaway who seizes every Tuesday - and a few stolen goods along the way. Elliot believes in happy endings…until his own life goes off-script. And Sonia worries that when she lost her boyfriend, she also lost the ability to love.

It's been a year since Eden Munro last saw Tyler Bruce: her stepbrother...and secret love. Although they swore to ignore their feelings and put their family first, Eden can't help but feel excited when Tyler invites her to join him in New York City for the summer. But it's not like anything is going to happen. Eden is happy with her boyfriend Dean, and she knows gorgeous, green-eyed Tyler must have moved on as well. But as they spend the long, hot summer in the city that never sleeps, it becomes obvious that those old feelings are still there...simmering beneath the surface.

Cage York has to choose between a love of the game and a love of the girl in this sultry Sea Breeze novel from New York Times best-selling author Abbi Glines. After waiting for his big break, bad boy Cage York is finally called up to prove his worth in the college baseball arena. But when Cage's girlfriend, Eva, mourns the sudden loss of her father, it's not Cage's comforting arms she runs to, but those of her former fiancé's twin brother, Jeremy. Torn between his baseball dream and the girl of his dreams, Cage must prove he's worthy of Eva's love, or risk losing her to Jeremy forever.

It’s 1989 in New York City. Reza is an Iranian boy who has just moved to the city with his mother to live with his stepfather and stepbrother. He’s terrified that someone will guess the truth he can barely acknowledge about himself. Reza knows he’s gay, but all he knows of gay life are the media’s images of men dying of AIDS. Judy is an aspiring fashion designer who worships her uncle Stephen, a gay man with AIDS who devotes his time to activism as a member of ACT UP. Art is Judy’s best friend, their school’s only out and proud teen.

Welcome to the Field Party. Where you bring the party to the field, where you dance all night, where anything goes. From number-one New York Times and USA TODAY best-selling author Abbi Glines comes the next book in this series about a small southern town filled with cute boys in pickup trucks, Friday night football games, and crazy parties that stir up some major drama.

Amy and Matthew didn't know each other, really. They weren't friends. Matthew remembered her, sure, but he remembered a lot of people from elementary school that he wasn't friends with now. Matthew never planned to tell Amy what he thought of her cheerful facade, but after he does, Amy realizes she needs someone like him in her life. As they begin to spend more time with each other, Amy learns that Matthew has his own secrets and she decides to try to help him in the same way he's helped her.

Just when 17-year-old Matt thinks he can't handle one more piece of terrible news, he meets a girl who’s dealt with a lot more - and who just might be able to clue him in on how to rise up when life keeps knocking him down - in this wry, gritty novel from the author of When I Was the Greatest. Matt wears a black suit every day. No, not because his mom died - although she did, and it sucks.

Rosaline knows that she and Rob are destined to be together. Rose has been waiting for years for Rob to kiss her - and when he finally does, it’s perfect. But then Juliet moves back to town. Juliet, who used to be Rose’s best friend. Juliet, who now inexplicably hates her. Juliet, who is gorgeous, vindictive, and a little bit crazy...and who has set her sights on Rob. He doesn’t even stand a chance. Rose is devastated over losing Rob to Juliet. This is not how the story was supposed to go.

Christy Miller series, audiobook four, Surprising Endings: Cheerleading tryouts are coming up, and Christy is giving it all she’s got. The competition is tough, and some of the girls are just rude, but Christy thinks she has a good chance to make the squad. Meanwhile, prom is just around the corner. Christy hopes her parents will make an exception to their “no dating until 16” rule. She’d love to go with Todd to his prom. Will things go as she planned? As the surprises keep coming, will Christy end up springing a surprise of her own?

Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don't know how to have difficult conversations, and we see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their award-winning and best-selling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships.

Author Beth Fantaskey injects a little humor into the vampire romance genre with this critically acclaimed debut novel. High school senior Jessica Packwood is a down-to-earth mathlete who's not sure what her future holds. What she definitely doesn't see coming is foreign exchange student - and vampire - Lucius Vladescu showing up at her door. According to Lucius, Jessica is actually vampire royalty, and they've been betrothed to one another since infancy.

I Hunt Killers introduced the world to Jasper (Jazz) Dent, the son of the world's most infamous serial killer. When a desperate New York City detective comes knocking on Jazz's door asking for help with a new case, Jazz can't say no. The Hat-Dog Killer has the Big Apple - and its police force running scared with no leads. So Jazz and his girlfriend, Connie, hop on a plane to the big city and get swept up in a killer's murderous game. Meanwhile, Jazz's dad, Billy, is watching... and waiting.

Marin hasn't spoken to anyone from her old life since the day she left everything behind. No one knows the truth about those final weeks. Not even her best friend, Mabel. But even thousands of miles away from the California coast, at college in New York, Marin still feels the pull of the life and tragedy she's tried to outrun. Now, months later, alone in an emptied dorm for winter break, Marin waits. Mabel is coming to visit, and Marin will be forced to face everything that's been left unsaid and finally confront the loneliness that has made a home in her heart.

Disguised as a peasant, Cecilia has been hiding for years from the evil people who killed her parents. Now the time has come to reclaim her title. There's just one problem. Princess Desmia - supposedly Cecilia's decoy - believes a different version of the story.

It's a glamorous life, but 16-year-old Kaitlin Burke, costar of one of the hottest shows on TV, is exhausted from the pressures of fame. Then she hits on an outrageously daring solution, one that has to remain top secret or it will jeopardize everything she's ever worked for.