Engineering Management

The Service Desk Handbook: A Guide to Service Desk Implementation, Management, and Support provides operational guidance for implementing, managing, and supporting service desks in the enterprise.

Elevate your manufacturing processes with advanced quality control techniques that ensure precision, efficiency, and customer satisfaction. This comprehensive guide delves into the latest methodologies and tools to help you achieve manufacturing excellence in quality management. Real-World Applications: Gain insights from detailed case studies across various industries, including automotive, electronics, and pharmaceuticals. Understand the practical application of theoretical concepts and be inspired to implement similar strategies in your organization.

The engineering industry underpins everything that we encounter daily and spans across a wide range of sectors including technology, manufacturing, construction, oil and gas, shipping, healthcare, renewable energy, and more. Yet despite its importance in our lives, fewer people than ever are studying in the fields of science, technology, engineering, and mathematics (STEM).

Surviving Climate Anxiety is the essential guide to coping with the psychological impacts of persistent environmental crisis. In it, the world's leading climate anxiety expert Dr. Thomas Doherty shares his pioneering, evidence-based methods to help you.

Na década de 1980, Vicente Falconi, então professor de Engenharia da UFMG, começou a cruzar o Brasil para apresentar a empresários conceitos inspirados na eficiência das companhias japonesas e que eram praticamente desconhecidos no país.

Veteran journalist Peter Annin shows that wastewater has become a surprising weapon in America's war against water scarcity. Annin probes deep into the water reuse movement in five water-strapped states—California, Texas, Virginia, Nevada, and Florida. He drinks beer made from purified sewage, visits communities where purified sewage came to the rescue, and examines how one of the nation's largest wastewater plants hopes to recycle one hundred percent of its wastewater by 2035.

The Agile methodology is a project management methodology that uses short development cycles (called "sprints") to focus on continuous improvement in the development of a product or service. It consists of a family of methods (including Scrum, extreme programming (XP), test-driven development (TDD), and feature-driven development (FDD), each of which has the objective to provide a better product in less time, avoiding development of useless functions and overcoming errors that a traditional planning method could result in, both for big and small projects.

Alexander Moszkowski (1851 - 1934) war Schriftsteller polnischer Herkunft. Seine Zeitschrift Lustige Blätter erreichte in der Weimarer Republik hohe Auflagen. Als Mitglied der "feinen" Berliner Gesellschaft hatt er Zugang zu zahlreichen Berühmtheiten. Albert Einstein war einer dieser Bekannten. Und so kam es, dass ausgerechnet der Herausgeber eines humoristischen Blattes der erste war, der Einsteins Relativitätstheorie auf populärwissenschaftliche Art einem breiten Publikum näherbrachte.

The world is a bit crazy right now, but despite uncertainty and a volatile climate, there is a way to farm that generates profit, builds a legacy and involves less stress. Crops, People, Money and You: The Art of Excellent Farming starts with making first-rate choices about yourself so that you can make the best decisions about crops, people and money. With a unique blend of evidence, insight and empathy, Kate encourages listeners to clear the fear and take the steering wheel toward excellent farming.

La travesía de Uber es la primera mirada al interior del imperio global de Uber. El periodista veterano Adam Lashinsky, autor del bestseller Inside Apple, rastrea los orígenes de las ambiciones masivas de Kalanick en sus raíces humildes, y explora los inicios oscuros de Uber y el paseo salvaje de su rápido crecimiento y expansión en diferentes industrias. A través de entrevistas exclusivas con Kalanick, el autor nos brinda una mirada única de esta polémica empresa multimillonaria.

Learn how blockchain and Initial Coin Offerings (“ICOs”), a great evolution in the financial services industry, have the potential to unleash free market capitalism as never before and create global financial inclusion.

Wenn Europas Autobauer überleben wollen, müssen sie sich radikal umstrukturieren - sowohl mental als auch real. Ex-Audi-Vorstand Peter Mertens ist überzeugt: Zukunftsfähig sind nur die Unternehmen, die mehr Nachhaltigkeit wagen, die sich stark machen für mehr europäische Souveränität in der globalen Automotive Industrie und sich öffnen für Kooperationen innerhalb und außerhalb der Branche. Dabei ist ein Zusammenschluss von Wirtschaft, Politik und Wissenschaft ebenso nötig wie ein neues Verständnis dessen, was ein Auto überhaupt ist.

Without a strong grasp of performance metrics, a company can have no clear, quantitative indication of its performance improvement. Six Sigma Business Scorecard offers a unique approach to measuring performance. Listeners will learn how to track their improvements in operations and financials - and make critical adjustments if such improvements are not up to expectations - using Six Sigma. This much-needed second edition of Six Sigma Business Scorecard delivers an innovative Execution Map allowing you to implement, reap, and quantify the many advantages of Six Sigma.

An innovative trend combining technology with economics is unraveling behemoth industries - including corporations, banks, farms, media conglomerates, energy systems, governments, and schools - that have long dominated business and society. Size and scale have become a liability. A new generation of upstarts is using artificial intelligence to automate tasks that once required expensive investment, and "renting" technology platforms to build businesses for hyper-focused markets, enabling them to grow big without the bloat of giant organizations.

Dynasties of the Sea is the first audiobook to examine one of the most powerful forces in global trade and economic development: world shipping and the magnates who drive the industry. Operating from Monaco to Hong Kong, London to Athens, Singapore to Oslo, shipowners and their financiers have changed the world in every way.

In Ninja Innovation, Gary Shapiro, the head of the Consumer Electronics Association, answers the universal question - What leads to success? - revealing how everyone can use the ninja way to create a killer strategy that will help them achieve their own goals. "Ninja Innovation" is his ultimate how-to for envisioning, executing, and maintaining a successful innovation-based strategy like those utilized in the technology world.

From restricting single-use plastic to eradicating palm oil from products, Richard Walker's quest is to find purpose with profit for his business. In this intimate, challenging, and encouraging audiobook, he explains how you, too, can make genuine progress on sustainable initiatives while being realistic about profit margins, and obligations to customers and employees. The Green Grocer offers clear-sighted experience and inspiration for any business, whether a large corporation, a kitchen-table start-up, or a sole trader, to make a difference.

Big Data Revolution is a guide to improving performance, making better decisions, and transforming business through the effective use of big data. Listeners are guided through tried-and-true methodologies for getting more out of data and using it to the utmost advantage. This audiobook describes the major trends emerging in the field, the pitfalls and triumphs being experienced, and the many considerations surrounding big data, all while guiding listeners toward better decision-making from the perspective of a data scientist.

Working Machines - An executive’s guide to AI and Intelligent Automation takes a look at how the renewed vigour for the development of Artificial Intelligence and Intelligent Automation technology has begun to change how businesses operate. It provides a step-by-step guide to building your own AI and Intelligent Automation strategies and frameworks, while also giving you insight into the way it is currently being used across multiple industries.

Everything you need to know to green your business and grow your profit. This audiobook - based on the acclaimed book The Truth About Green Business - reveals 52 proven business strategies and bite-size, easy-to-use techniques that get results.