English Etiquette

NATIONAL BOOK AWARD FINALIST From the acclaimed author of My Cat Yugoslavia: a stunning, incandescent new novel that speaks to identity, war, exile, love, betrayal, and heartbreak The death of head of state Enver Hoxha and the loss of his father leave Bujar growing up in the ruins of Communist...

"Mastering Customer Service Etiquette" is a comprehensive guide designed to help businesses enhance their customer service practices, foster customer loyalty, and maintain a competitive edge in today’s dynamic market. This audiobook delves into the fundamental principles of excellent customer service, emphasizing the importance of effective communication, cultural sensitivity, and personalized interactions.

Do you feel out of your depth when setting objectives for your team? Ah, the annual ritual of objective-setting! Loved by so few, undertaken by so many. Do you get a slight knot in the pit of your stomach, just thinking about it? Most managers dread it because they're not 100 percent sure of what they're supposed to do. Promoted with little training, they're just supposed to know how to design objectives. Know how to develop soft skills. Sure it's easy, right? On top of that, there’s the niggling feeling that the process doesn’t make much of a difference.

Mindfulness isn't anything that we think; it's what we don't think. Mindfulness isn't something that other people do; it's something that we all do. Mindfulness is an ancient, life-enhancing, healing technique that can help us remember our natural state of happiness and health, even if we think we are too modern and too busy to prioritize what's really important--being fully alive and fully alive to our full life potential.

Hire with Fire is an educational and entertaining hiring book which acts as an interview guide for managers who want to hire the best people - engaged, A players, high achievers, and top performers. In this noteworthy hiring book, you will explore best practices for how to interview people. The authors offer four key traits to help you select and hire the best people, A players, and top talent. In addition, through their relationship-driven approach to interviewing and hiring, you will build an engaged workforce filled with top performers.

UAE - Culture Smart! will help you turn your visit - whether it's for business or pleasure - into a memorable and enriching experience. Its contents include: local customs and traditions; the impact of history, religion, and politics; the Emiratis at home, work, and play; eating and drinking, Emirati style; dos, don'ts, and taboos; business practices; communication, spoken and unspoken; and many practical tips for managing the unexpected.

A young man's guide to becoming the type of guy that people respect and enjoy. 50 Things Every Young Gentleman Should Know is a young man’s guide to becoming the type of guy that people respect and enjoy. He knows how to shake hands. He knows how to be a good sport. He knows how to give a...

Dive into Navigating Virtue: Ethics and Etiquette in the American Business Landscape by Phyllis Davis, a seasoned expert. This isn't just a book; it's your roadmap to mastering the art of business communication and ethical conduct. This book is not about social manners or state protocol but about leadership, earning respect in your field, and power.

In a recent survey, eight out of 10 Americans felt that a lack of respect and courtesy is a serious national problem. Four out of 10 admitted to behaving badly themselves. Do you want to be part of the problem or part of the solution? Don't Take the Last Donut gives you the tools you need to be confident and letter-perfect in any business setting--from pitch to presentation, from networking to contract negotiations, and everything in between.

In our increasingly interconnected world, effective communication is the formula for success in any industry. Whether you’re speaking in public, writing an email, or navigating an important negotiation, how you present yourself through language is all-important in today's global business world. In How to Communicate Effectively with Anyone, Anywhere, two New York University professors reveal a new approach to global communication across key performance areas, including effective emailing, public speaking, and negotiation.

Etiquette for Dummies approaches the subject from a practical point of view, throwing out the rulebook full of long, pointless lists. Instead, it sets up tough social situations and shows you how to navigate through them successfully, charming everyone with your politeness and social grace.

The Racial Revolution of 2020 pushed anti-racism to the forefront of the global conversation. For the first time in history, many companies have had to take an honest look at how little progress has been made in regard to racial equity in the workplace. The diversity, equity, and inclusion industry has been around for decades and strides have been made to create a more diverse workforce, however, more must be done to ensure that people of various backgrounds feel respected, valued, and included.

We live in a world where respect, gratitude, and appreciation have been replaced by efficiency, dismissiveness, and even fear of genuine connection. Sometimes, we don't stare up from our screens and devices long enough to realize there is even another person on the other side of the tweet or email. "Is anybody out there?" One thing is for sure: This speed of life has taken a toll on our basic use of good manners and etiquette. Nowhere is this more apparent than in the decline of professional business communications.

How powerful are your networking skills? In this era of super-communications, "making it" means making connections, and putting those connections to work.

Now Susan RoAne, best-selling author of How to Work a Room, offers her surefire methods for developing your networking techniques and resources and turning your networks into a ladder for success.

Inspired by the story of Jael and Deborah in the book of Judges, Jaime Hope McArdle shares her personal journey to a life of purpose and freedom through finding identity as a daughter of the Creator King. She takes on the old stories and passages of the Bible with fresh eyes asking how they impact her life today and challenges her listeners to consider becoming freedom fighters - beginning in their own lives and then becoming a force for transformation in the world around them.

In Modern Manners, cultural guru P. J. O'Rourke provides the essential accessory for the truly contemporary man or woman - a rulebook for living in a world without rules. Traditionally, good manners were a means of becoming as bland and invisible as everyone else, and thus of avoiding calling attention to one's own awkwardness and stupidity.

Exactly what are the rules these days? Is it acceptable to text your boss at home? What is the polite way to ask a colleague to take a distracting conversation behind closed doors? What about the use of smartphones in meetings? Merging classic rules of behavior with new realities of modern business, Excuse Me spotlights dozens of puzzling situations, with suggestions for bridging divides.

Do you ever feel intimidated or out of place in social situations? Do you want to learn how to master the fine art of small talk? Do you want to develop a magnetic personality? If you answered yes to any of these questions, then this book was designed for you.

Your friend's mother-in-law is visiting from Korea. When greeting her, do you bow, shake hands, or kiss her on both cheeks? The meeting with his international customers is going well for the corporate president - until he gives the thumbs-up sign. Why? Discover the answers in this incisive, award-winning guide to etiquette, now thoroughly revised to reflect today's truly multicultural society.

Want to Marie Kondo your digital life and develop a more tactful approach to technology? By a leading tech and digital culture journalist, Kill Reply All is a guide to tidying it all up. How do you reply to your colleague’s weird email? What would Emily Post say about your Tinder profi le?...