English Research

“An essential guide” (Mark Hyman, author of Young Forever) to navigating life with the cognitive and mental health impairments that often accompany Long Covid. Early in the Covid-19 pandemic, the shocking mortality figures obscured the fact that death is not the only adverse outcome of the...

Over the last decade, scientists have discovered the importance and widespread presence in the body of a remarkable family of proteins known as prion proteins. Research links various types of prion proteins to neurodegenerative diseases such as Parkinson's and Alzheimer's—and this has fueled the search for new drugs that could halt the progression of these terrible disorders. Other discoveries have revealed the essential roles prion proteins play in memory and immunity, and the part they may have played in the beginnings of life on our planet.

The great pyramids of Giza have intrigued humanity for thousands of years. Questions about the construction and the purpose of these majestic monuments have existed since the middle period of ancient Egyptian civilization; in the sixth century B.C., Herodotus was the first of generations of explorers to travel to Egypt in an attempt to unlock their secrets. Recent cutting-edge research has uncovered information, unimaginable to previous generations, about how and why they were built.

Breaking into freelance writing has gotten much easier for word-savvy entrepreneurs like you. But even in the golden age of content creation, you still need to know what it takes to launch and consistently pitch your services so you can grow and scale your freelance writing side hustle into a full-fledged career you really love. Start Your Own Freelance Writing Business is an easy-to-understand, introductory, and nontechnical approach to the world of freelance writing.

Do you want to create, publish and market your audiobooks? Are you ready to use podcasting to grow your author brand and reach more listeners with your books? Audiobooks are the fastest-growing segment in publishing with double-digit growth in markets across the world. Podcasting has gone mainstream with listeners consuming audio on mobile phones and in-car devices, as well as through smart speakers. Advancements in voice technology continue to expand possibilities for audio creation and marketing.

Customers everywhere describe their interactions with companies in a deeply personal way: We hate our banks, love our smartphones, and think the cable company is out to get us. What is actually going through our brains when we make these judgments? Customer loyalty expert Chris Malone and top social psychologist Susan Fiske have discovered that our perceptions arise from spontaneous judgments on warmth and competence, the same two factors that also determine our impressions of people.

Stylish Academic Writing showcases a range of scholars from the sciences, humanities, and social sciences who write with vividness and panache. Individual chapters take up specific elements of style, such as titles and headings, chapter openings, and structure, and close with examples of transferable techniques that any writer can master.

There are three kinds of feelings when reading a story: boredom, interest, and wow! To become a successful writer, you must create the wow feeling on as many pages as possible, and this requires writing that engages the reader emotionally. In his best-selling book, screenwriter Karl Iglesias explored the working habits of A-list Hollywood scribes. Now, he breaks new ground by focusing on the psychology of the reader.

“An indispensible study” (Kirkus Reviews, starred review) drawing on history, public opinion surveys, and personal experience that presents a provocative examination of the unholy relationship between American Christianity and white supremacy, and issues an urgent call for white Christians...

A guide should give clear directions and then get out of your way. In this unique collaboration that bridges two generations, best-selling author Dan Millman and his co-author (and daughter) Sierra Prasada help orient you as you make your own way through five universal stages of creativity: Dream, Draft, Develop, Refine, and Share.

Success in life is more than having goals and skills. You need connections. And to get connections, you need to reach out - fearlessly, strategically, and every day of the work week. For many, this is a daunting and confusing task. Reach Out shows listeners how to use social media and simple digital tools to begin building and expanding the number of people they know. Author Molly Beck explains how to: establish and strengthen your digital presence; develop career goals that reaching out can help you obtain; and much more!

A brilliant new voice in science writing—"witty, whip-smart, truly one of our best" (Mary Roach)—shows why playfulness and curiosity are the key to science Why would anyone research how elephants pee? Or study worms who tie themselves into a communal knot? Or quantify the squishability of...

Morgan Hunter sacrificed everything for her career. She had yet to encounter anything she wasn’t willing to do to succeed...until now. When she uncovers evidence that the healthy foods she’s been hired to promote may be dangerous, she must reevaluate her priorities. As questions mount and the body count rises, she finds herself caught in the crosshairs of an organization that will stop at nothing to hide its secrets and protect its profits. With no one else to trust, Morgan is forced to seek help from the man she drove away but whom she never stopped loving....

AI-Powered Customer Experience, The Future of Call Center Excellence. Future belongs to organizations that understand how to measure what matters: customer lifetime value, emotional satisfaction, effort reduction, and the seamless orchestration of human and artificial intelligence working together. Thirty years ago, when I first stepped into a call center, success was measured by how many calls an agent could handle per hour. The faster you moved customers along, the better your numbers looked.

Ever notice that all watch ads show 10:10 as the time? Or that all fast-food restaurants use red or yellow in their logos? Or that certain stores are always having a sale? You may not be aware of these details, yet they’ve been influencing you all along. Every time you purchase, swipe, or click, marketers are able to more accurately predict your behavior. These days, brands know more about you than you know about yourself. Blindsight is here to change that.

Unlock the secrets to creative success with Advanced Growth Tactics for Authors! Dive into a collection of powerful, no-nonsense essays from bestselling author Russell Nohelty, packed with practical strategies for building your writing career. From mastering Kickstarter campaigns to navigating the ups and downs of indie publishing, this book offers invaluable insights to help you break through the noise, grow your audience, and thrive in the competitive world of authorship.

Caring or careless? In this powerful and moving essay, Micheline Lee tells the story of the National Disability Insurance Scheme, a transformative social change that ran into problems. For some users it has been “the only lifeboat in the ocean,” but for others it has meant still more exclusion. Lee explains what happened, showing that the NDIS, for all its good intentions, has not understood people with disabilities well enough. While government thought the market could do its job, a caring society cannot be outsourced.

The complete audiobook series for Elman Hypnotherapy: Beyond the Basics, includes all seven books of this series stating with the basics of the Elman Technique and finishing with advanced techniques and applications as discussed by Dave Elman in his courses. Included is material on waking hypnosis and hypnosis related to the sleep state. As the subtitle states, this series goes far beyond the basic covered in most courses on his methods. I also discuss the basic concepts behind Elman's methods so that a clinical practitioner can easily customize sessions.

Bestselling author and futurist Mark Schaefer explains why community is a vastly overlooked marketing opportunity for most organizations. He explains how three major trends are colliding in a way that makes brand communities the future of marketing strategy.

User experience doesn’t happen on a screen; it happens in the mind, and the experience is multidimensional and multisensory. This practical book will help you uncover critical insights about how your customers think so you can create products or services with an exceptional experience. Corporate leaders, marketers, product owners, and designers will learn how cognitive processes from different brain regions form what we perceive as a singular experience. Author John Whalen shows you how anyone on your team can conduct "contextual interviews" to unlock insights.