Future Business

The future is an uncertain, uncomfortable prospect for employees, employers, and society at large. A flurry of unprecedented events have proven that, despite what some politicians and economists may tell us, the future is not set in stone. In light of this uncertainty, The Future Starts Now looks toward the various innovations and technologies that may shape our future. Authors Theo Priestley and Bronwyn Williams have brought together the world's leading futurists to articulate and clarify the current trajectories in technology, economics, politics, and business.

The future of work swept in sooner than expected, accelerated by COVID-19, creating an urgent need for new maps, new mindsets, new strategies - and most importantly, a trusted guide to take us on this journey. That guide is Jeff Schwartz. A founding partner of Deloitte Consulting's Future of Work practice, Schwartz brings clarity, humor, wisdom, and practical advice to the future of work, a topic surrounded by misinformation, fear, and confusion.

People who are trying to solve tough economic, social, or environmental problems often find themselves frustratingly stuck. They cannot solve their problems in their current context; the larger system within which they are operating is too unstable or unfair or unsustainable. They cannot transform this system on their own or by working only with their friends or colleagues; the system is too complex to be grasped or shifted by any one person or organization or sector.

THE LIFE-CHANGING INVESTMENT GUIDE FOR UNDER 30s. Not everyone wants to be rich. But everyone should. Wealth means you can enjoy life more and make more of an impact on the causes you care about. If you learn enough about money you have a good chance of becoming a millionaire. To a great extent...

AI-Powered Customer Experience, The Future of Call Center Excellence. Future belongs to organizations that understand how to measure what matters: customer lifetime value, emotional satisfaction, effort reduction, and the seamless orchestration of human and artificial intelligence working together. Thirty years ago, when I first stepped into a call center, success was measured by how many calls an agent could handle per hour. The faster you moved customers along, the better your numbers looked.

Now eighty years old, T. Boone Pickens is a legendary figure in the business world. Known as the “Oracle of Oil,” he built Mesa Petroleum, one of the largest independent oil companies in the United States. When Pickens left Mesa after a downward spiral in the company’s profits, many...

Will AI replace us? Is my toxic boss an actual narcissist? Are full stops in emails a sign of hostility? How do I manage intergenerational tension and not get cancelled? ‘Motivational and inspiring… the one book you need to plan your next move’ – Viv Groskop The way we’re working in a...

Denise Hamilton helps listeners unpack their preconceived notions and reimagine a world that’s better than just “inclusive.” Denise Hamilton has always believed in the power and promise of a word she learned as a schoolgirl: “indivisible.” In her groundbreaking debut, she challenges...

The #1 New York Times and Wall Street Journal bestseller from Steve Case—the co-founder of AOL—presents “a compelling roadmap for the future…that can help us make sense of the technological changes reshaping our economy and the world. A fascinating read” (Sheryl Sandberg, Facebook COO...

Nick Mehta and Robin Van Lieshout deliver an actionable playbook on how to cultivate meaningful communities that fuel quantifiable business growth. In the book, you'll learn how to capitalize on this new growth strategy to scale your company and develop excitement around your products and your firm. The authors outline the ten foundational Laws of Community, explaining why community development does not need to be expensive and how to integrate community in the heart of your customer journey.

The age of the distributed team is upon us. Teams can now operate and collaborate from locations other than a central office, and events surrounding the 2020 COVID pandemic have thrown its practicality into sharp relief. Managing a team whose members are distributed across several locations requires a different mindset and will remain a must-have for all areas of business from this point forward. Building and Managing High-Performance Distributed Teams explains what the distributed teams concept means to the future of your company.

Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. The Employee Experience Advantage guides listeners on a journey of creating a place where people actually want to show up to work.

While the world is transfixed by bitcoin mania, your competitors are tuning out the noise and making strategic bets on blockchain. Your rivals are effortlessly tracking every last link in their supply chains. They're making bureaucratic paper trails obsolete while keeping their customers' data safer and discovering new ways to use this next foundational technology to sustain their competitive advantage.

Game-changing disruptions will likely unfold on your watch. Be ready. In Dual Transformation, Scott Anthony, Clark Gilbert, and Mark Johnson propose a practical and sustainable approach to one of the greatest challenges facing leaders today: transforming your business in the face of imminent disruption. Dual Transformation shows you how your company can come out of a market shift stronger and more profitable, because the threat of disruption is also the greatest opportunity a leadership team will ever face.

Remote and hybrid workplaces are here to stay, and they pose formidable obstacles that complicate managing projects and launching new products. Against this backdrop arrives Project Management in the Hybrid Workplace. In his inimitable style, Simon adeptly fuses critical research and concepts from a slew of diverse and seemingly unrelated fields, including Agile software development, human resources, supply-chain management, organizational behavior, cognitive psychology, and labor economics. Brimming with case studies, insights, and practical advice, the book is a tour de force.

Imagine your life on a completely different trajectory - one where your passion is fueled and your productivity is focused. What would that look like? Would you be healthier? Happier? Higher performing? Outperform The Norm is not your grandma's self-help program. This is about the next level. Outperform The Norm reveals superior strategies and helpful hacks that will take your personal and professional life to the next level immediately. Not next month, next week, tomorrow or even later today. This book is about now.

From FSGO x Logic: a revealing examination of digital advertising and the internet's precarious foundation In Subprime Attention Crisis, Tim Hwang investigates the way big tech financializes attention. In the process, he shows us how digital advertising--the beating heart of the internet--is at...

Change is constant in the NDIS. To thrive, providers need more than good intentions, they need strong leadership, reliable systems, and a mindset for innovation. This no-fluff, real-world guide is designed especially for service providers who are passionate about supporting people with disabilities but are feeling the pressure of constant change.

What if you could automate your most time-consuming business tasks, scale your income, and lead your industry—all by harnessing the power of intelligent AI agents? AI Agent Mastery shows you exactly how. In this clear and actionable audiobook, AI strategist Jordan M. Chandler walks you through the exciting world of Agentic AI—autonomous digital agents that work alongside you to drive productivity, profitability, and innovation.

Imagine a world where companies can move successfully into the future, where these brittle solutions are replaced with a flexible, simple approach that also delivers enterprise-grade capabilities. This book introduces asset operations management (AOM), an operating principle founded on the belief that asset-intensive organizations have much to gain by adopting new approaches to data, collaboration, and communication—all supported by modern, consumer-grade technology experiences.