Future Career

What Skills Will Future Employers Value Most? is a forward-thinking and motivational short listen designed to help you stay relevant, resilient, and ready for the ever-changing job market. In a world of constant innovation and disruption, this audiobook guides you through the mindset and skillset shifts you’ll need to not only keep up—but to lead.

AI-Powered Customer Experience, The Future of Call Center Excellence. Future belongs to organizations that understand how to measure what matters: customer lifetime value, emotional satisfaction, effort reduction, and the seamless orchestration of human and artificial intelligence working together. Thirty years ago, when I first stepped into a call center, success was measured by how many calls an agent could handle per hour. The faster you moved customers along, the better your numbers looked.

Leadership is evolving. Have you future-proofed your career? AI isn’t coming—it's already here, reshaping leadership, decision-making, and success. The leaders who embrace AI-first strategies will thrive. The ones who don’t? They’ll be left behind. In The Leadership Playbook, Revisited, award-winning executive strategist Keryn Gold, PhD, MBA, delivers an actionable, high-impact, no-nonsense guide for executives and professionals ready to lead smarter, faster, and more effectively in the AI era. You’ll learn: How AI is transforming leadership—and what great AI-first leaders do differently.

AI Blueprint for Beginners is a no-jargon, step-by-step guide for freelancers, solopreneurs, and creatives who want AI to work for them, not against them. No tech overwhelm. No endless trends to chase. Just practical tools to save time, reduce burnout, and get back to what matters most.

DeFi witnessed a lot of amazing growth in its applications in the last year. Fortunately, there are more opportunities for development for the system in the coming years. Many countries have thrown their weight behind the use of cryptocurrency, and this can only mean that the traditional finance system would still be replaced in not time. This book gives listeners a vision of the future of finance and simplify it in a way everyone can understand. The world of finance will be transformed over the next decade.

The future of work swept in sooner than expected, accelerated by COVID-19, creating an urgent need for new maps, new mindsets, new strategies - and most importantly, a trusted guide to take us on this journey. That guide is Jeff Schwartz. A founding partner of Deloitte Consulting's Future of Work practice, Schwartz brings clarity, humor, wisdom, and practical advice to the future of work, a topic surrounded by misinformation, fear, and confusion.

We all know someone who is dissatisfied with their career but feels trapped in their current trajectory. What's not always clear is how they got there, or, more importantly, how we can avoid the same fate as we develop our own careers. In a competitive job market, we need concrete, field-tested advice to help us ace the interview, land the job, and launch a career we love. Enter Dee Ann Turner. After more than three decades leading teams and coaching staff members at Chick-fil-A, she knows what it takes to build a fulfilling career.

Artificial intelligence is driving workforce disruption on a scale not seen since the Industrial Revolution. Automation was once associated with mass layoffs in heavy industry like auto and steel, but computers are getting smarter and are beginning to replace traditionally 'white collar' roles like law, consulting, banking and finance. Yet some curious findings are emerging from the world's leading research labs.

The story wars are all around us. They are the struggle to be heard in a world of media noise and clamor. Today, most brand messages and mass appeals for causes are drowned out before they even reach us. But a few consistently break through the din, using the only tool that has ever moved minds and changed behavior - great stories. With insights from mythology, advertising history, evolutionary biology, and psychology, viral storyteller and advertising expert Jonah Sachs takes listeners into a fascinating world of seemingly insurmountable challenges and enormous opportunity.

A call to action that pulls together all of Sir Ken Robinson’s key messages and philosophies, and that challenges and empowers readers to re-imagine our world, and our systems, for the better. Sir Ken Robinson changed the lives of millions of people. The embodiment of the prestigious TED...

“AOL had found itself at the edge of disaster so frequently that one of its first executives, a brassy Vietnam veteran and restaurateur named Jim Kimsey, had taken the punch line of an old joke popularized by Ronald Reagan and made it into an unlikely mantra for the company. It concerned a...

David Christian is renowned for pioneering the emerging discipline of Big History, which surveys the whole of the past. With Future Stories, he casts his sharp analytical eye forward, offering an introduction to the strange world of the future, and a guide to what we think we know about it at all scales, from the individual to the cosmological. Christian consults theologians, philosophers, scientists, statisticians, and scholars as he explores how we prepare for uncertain futures, including the future of human evolution, artificial intelligence, interstellar travel, and more.

People who are trying to solve tough economic, social, or environmental problems often find themselves frustratingly stuck. They cannot solve their problems in their current context; the larger system within which they are operating is too unstable or unfair or unsustainable. They cannot transform this system on their own or by working only with their friends or colleagues; the system is too complex to be grasped or shifted by any one person or organization or sector.

Tired of hearing “just pick something” when it comes to your future? This interactive guide helps teens and young adults explore who they are, what they care about, and how to build a career around it. Packed with real stories, self-discovery tools, and practical tips—from exploring dream jobs to understanding modern education paths—Future Ready shows you how to align your passions with purpose. You’ll learn how to build career confidence, gain experience, and avoid the trap of working in a job you dread.

Wasted Talent is a call to action against a system that has failed workers for too long. The future of work was supposed to be about more innovation, flexibility, and opportunity for all, but for most it has brought nothing but unfulfilled promises. Work isn’t working for everyone—and the cost is staggering.

Look behind-the-scenes at the firm behind WordPress.com and the unique work culture that contributes to its phenomenal success, The Year Without Pants shares what every organization can learn from the world-changing ideas for the future of work at the heart of Automattic's success....

Remote and hybrid workplaces are here to stay, and they pose formidable obstacles that complicate managing projects and launching new products. Against this backdrop arrives Project Management in the Hybrid Workplace. In his inimitable style, Simon adeptly fuses critical research and concepts from a slew of diverse and seemingly unrelated fields, including Agile software development, human resources, supply-chain management, organizational behavior, cognitive psychology, and labor economics. Brimming with case studies, insights, and practical advice, the book is a tour de force.

Wrap Your Future is your comprehensive guide to launching a successful car wrapping business. Dive into the essentials of building a solid business foundation, from understanding the financial requirements and necessary tools, to acquiring the skills needed to deliver high-quality wraps. This book addresses the real-world issues new business owners face, including tight budgets, finding reliable suppliers, and attracting your first customers.

“[A] warm-hearted tale of a woman reconfiguring her priorities.”—O, The Oprah Magazine NPR, "Best Books of 2017" Belletrist's Book Pick for June New York Times Book Review, Editors' Choice Glamour, "The 6 Juiciest Summer Reads” New York Post, “The 29 Best Books of the Summer”...

Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. The Employee Experience Advantage guides listeners on a journey of creating a place where people actually want to show up to work.