Future Computer

AI-Powered Customer Experience, The Future of Call Center Excellence. Future belongs to organizations that understand how to measure what matters: customer lifetime value, emotional satisfaction, effort reduction, and the seamless orchestration of human and artificial intelligence working together. Thirty years ago, when I first stepped into a call center, success was measured by how many calls an agent could handle per hour. The faster you moved customers along, the better your numbers looked.

The Mobile Wave argues that the changes brought by mobile computing are so big and widespread that it’s impossible for us to see it all, even though we are all immersed in it. Saylor explains that the current generation of mobile smart phones and tablet computers has set the stage to become the universal computing platform for the world. In the hands of billions of people and accessible anywhere and anytime, mobile computers are poised to become an appendage of the human being and an essential tool for modern life.

This provocative book introduces a brand-new view of technology. It suggests that technology as a whole is not a jumble of wires and metal but a living, evolving organism that has its own unconscious needs and tendencies. Kevin Kelly looks out through the eyes of this global technological system to discover "what it wants." He uses vivid examples from the past to trace technology's long course and then follows a dozen trajectories of technology into the near future to project where technology is headed.

"This satire offers a thought-provoking and scathing indictment that may prod readers to examine the more sinister possibilities of corporate- and media-dominated culture." —Publishers Weekly(starred review) For Titus and his friends, it started out like any ordinary trip to the moon — a...

Artificial intelligence is forecasted to have trillions of dollars of impact on businesses and the economy, yet many marketers struggle to understand what it is and how to apply it in their marketing efforts. The truth is, AI possesses the power to change everything. Marketing Artificial Intelligence draws on years of research and dozens of interviews with AI marketers, executives, engineers, and entrepreneurs. Roetzer and Kaput present the current potential of AI, as well as a glimpse into the near future.

The inventor of the World Wide Web explores his vision’s promise—and how it can be redeemed for the future. This audiobook is read by award-winning comedian, actor, presenter and director, Sir Stephen Fry. It also includes a bonus conversation between the author and narrator. "Narrator...

NEW YORK TIMES and WALL STREET JOURNAL BESTSELLER ONE OF THE WASHINGTON POST'S 10 BEST BOOKS OF 2015 One of the world’s leading authorities on global security, Marc Goodman takes readers deep into the digital underground to expose the alarming ways criminals, corporations, and even countries...

NEW YORK TIMES bestseller 2005: Welcome to NoCal and SoCal, the uneasy sister-states of what used to be California. The millennium has come and gone, leaving in its wake only stunned survivors. In Los Angeles, Berry Rydell is a former armed-response rentacop now working for a bounty...

"The most important book on AI this year." --The Guardian "Mr. Russell's exciting book goes deep, while sparkling with dry witticisms." --The Wall Street Journal "The most important book I have read in quite some time" (Daniel Kahneman); "A must-read" (Max Tegmark); "The book we've all been...

The world of technology is changing all the time. A product that is innovative and brand-new today can be old news tomorrow as we are in a constant state of looking for the newest and most innovative things that we can use. And when it comes to helping us stay on top of this technology, artificial intelligence is leading the pack. This audiobook will provide you all the information you need to understand and learn how artificial intelligence is being used in our modern world.

The grid is an accident of history and of culture, in no way intrinsic to how we produce, deliver and consume electrical power. Yet this is the system the United States ended up with, a jerry-built structure now so rickety and near collapse that a strong wind or a hot day can bring it to a grinding halt. The grid is now under threat from a new source: renewable and variable energy, which puts stress on its logics as much as its components.

This cutting-edge guide not only shows how AI is transforming our careers, lives, businesses, and more, but also provides easy, actionable steps to make AI work for us.

NATIONAL BESTSELLER Bold futurist Ray Kurzweil, author of The Singularity Is Near, offers a framework for envisioning the future of machine intelligence—“a book for anyone who wonders where human technology is going next” (The New York Times Book Review). “Kurzweil offers a...

Join the next wave of technological advancement and become a pioneer in quantum UX design. This is more than a guide—it’s a call to shape the future of technology and make quantum computing usable for everyone.

In The Second Machine Age, Andrew McAfee and Erik Brynjolfsson predicted some of the far-reaching effects of digital technologies on our lives and businesses. Now they’ve written a guide to help listeners make the most of our collective future. Machine | Platform | Crowd outlines the opportunities and challenges inherent in the science fiction technologies that have come to life in recent years, like self-driving cars and 3D printers, online platforms for renting outfits and scheduling workouts, or crowd-sourced medical research and financial instruments.

Energy-Efficient Computing: Designing Sustainable Systems for Performance, Power Optimization, and a Greener Digital Future delivers a comprehensive, forward-looking exploration of how modern computing systems can be engineered to balance performance demands with the urgent need for sustainability. As data centers grow, AI workloads scale, and edge devices proliferate, energy-efficient design is no longer optional—it is essential for the future of digital innovation.

A bestselling dystopian novel that tackles surveillance, privacy and the frightening intrusions of technology in our lives—a “compulsively readable parable for the 21st century” (Vanity Fair). When Mae Holland is hired to work for the Circle, the world’s most powerful internet company...

NEW YORK TIMES BESTSELLER The bold futurist and renowned author of The Singularity Is Near explores the limitless potential of reverse-engineering the human brain. “This book is a Rosetta Stone for the mystery of human thought.”—Martine Rothblatt, chairman and CEO, United Therapeutics...

Arthur C. Clarke’s 2061: Odyssey Three is truly a masterful elaboration on one man’s epic vision of the universe. Only rarely does a novelist weave a tapestry so compelling that it captures the imagination of the entire world. But that is precisely what Arthur C. Clarke accomplished with...

In 3001: The Final Odyssey, Arthur C. Clarke brings the greatest and most successful science fiction series of all time to its magnificent, stunningly unforeseen conclusion. As we hurtle toward the new millennium in real time, Clarke brilliantly, daringly leaps one thousand years into the future...