Growing Relationship

If this sounds familiar, then this book is for you. The Client Retention Matrix provides practical actions and a proven system for turning high-stress client relationships into long-term, mutually beneficial partnerships. You’ll learn how to onboard new clients for optimal success; how to turn difficult conversations into opportunities for connection; and most importantly for your business, how to get everyone in your organization equipped and motivated to create an all-star client experience.

John and Lorraine happen to be passing by the Pigman’s abandoned house when they receive the shock of their lives: someone or something is watching them from the upstairs window. Convinced this is a sign from beyond the grave, John and Lorraine decide they have been given a chance to make up for what happened to the Pigman. Can they make things right once and for all?

When rising star Paris Secord (aka DJ ParSec) is found dead on her turntables, it sends the local music scene reeling. No one is feeling that grief more than her shunned pre-fame best friend, Kya, and ParSec's chief groupie, Fuse - two sworn enemies who happened to be the ones who discovered her body. The police have few leads, and when the trail quickly turns cold, the authorities don't seem to be pushing too hard to investigate further. Only no one counted on Paris's deeply loyal fans, ParSec Nation, or the outrage that would drive Fuse and Kya to work together.

Farrah "Digit" Higgins may be going to MIT in the fall, but this L.A. high school genius has left her geek self behind in another school district so she can blend in with the popular crowd at Santa Monica High and actually enjoy her senior year. But when Farrah, the daughter of a UCLA math professor, unknowingly cracks a terrorist group's number sequence, her laid-back senior year gets a lot more interesting. Soon she is personally investigating the case, on the run from terrorists, and faking her own kidnapping - all while trying to convince a young, hot FBI agent to take her seriously.

Best-selling sportswriter and Edgar Award winner John Feinstein is back with another sports mystery featuring Stevie Thomas and Susan Carol Anderson—this one set at the summer Olympics in London. In this book, Susan Carol isn't a reporter—she's an Olympian, competing as a swimmer at her first Olympic games. Stevie is both proud and envious of her athletic prowess. And he's worried by the agents and sponsors and media all wanting to get up close and personal with Susan Carol.

The Narcissistic Mother A - Z delves into the traits, characteristics, and behaviors of narcissistic mothers, using stories and examples from my own narcissistic childhood. The resulting audiobook is a thorough A-to-Z for fellow survivors of maternal narcissism, designed to be a cathartic, enlightening, and comforting listen for those who are still coming to terms with having a narcissistic parent.

Choices do matter and forgiveness is possible. Jack Fountain knows that what's happened to his family sounds like the most horrible soap opera anyone could ever write. But it happened to Jack; his parents; his sisters, Smithy and Madison - and to his baby brother, Tris. What made it worse was that the media wanted to know every detail. Now it's almost Tris' third birthday, and every thing's starting again.

No one captures the comical absurdity of teenage angst better than #1 New York Times best-selling author Louise Rennison. Her tales featuring the self-obsessed yet irresistibly lovable Georgia Nicholson are an international sensation and have been called Bridget Jones's Diary for teens.

Self-compassion—being kind to yourself when things are hard—is a valuable quality for parents to model and to cultivate in their children—and studies show that it also builds emotional resilience. This guide for parents explains the benefits of teaching children about self-compassion, and it offers advice, encouragement, and practices to enrich family life. Wendy O’Leary and Louise Shanagher introduce the basic concepts of self-compassion, along with the benefits and the research that supports the practice.

The classic, bestselling title today’s parents grew up with—Chicken Soup for the Teenage Soul 25th Anniversary Edition has been refreshed and updated with additional, new stories to help today’s teens be the happiest, best versions of themselves. It’s time to discover who you really are...

Most high school sports teams have rivalries with other Schools. At Hamilton High, it’s a civil war: the football team versus the soccer team. And for her part, Lissa is sick of it. Her quarterback boyfriend, Randy, is always ditching her to go pick a fight or haze a freshman. And on three separate occasions Randy’s car has been egged while he and Lissa were inside, making out. She is done competing with a bunch of sweaty boys for her own boyfriend’s attention. Lissa decides to end the rivalry once and for all: She and the other players’ girlfriends go on a hookup strike.

As a young adult in wartime Vienna, Georg Rauch helped his mother hide dozens of Jews from the Nazis behind false walls in their top-floor apartment and arrange for their safe transport out of the country. His family was among the few who worked underground to resist Nazi rule. Then came the day he was shipped out to fight on the eastern front as part of the German infantry—in spite of his having confessed his own Jewish ancestry.

Every day, countless men and women go to counselors and ask if their relationship can be saved. Even more men and women turn to their friends and trusted family members, bemoaning that what was once good has now turned bad. There are screaming fights, stony silences, glares across a crowded room and sighs of sadness. Sometimes there is a long conversation that ends in tears, and sometimes there isn't a conversation at all.

Premarital sex. Drugs. Dating violence. Dropping out of school. So many choices, good and bad, are available for youth in America today, and girls continue to be especially vulnerable. They often blame themselves for things that go wrong in their lives, even when it's not their fault. They ask, 'What's wrong with me?', or they hear, 'What's wrong with you?' and brace themselves for the denigrating comments to follow. It's a timeless theme.

Alison Wearing led a largely carefree childhood until she learned, at age 12, that her family was a little more complex than she had realized. Sure her father had always been unusual compared to the other dads in the neighborhood: he loved to bake croissants, wear silk pajamas around the house, and skip down the street singing songs from Gilbert and Sullivan operettas. But when he came out of the closet in the 1970s, when homosexuality was still a cardinal taboo, it was a shock to everyone in the quiet community of Peterborough, Ontario - especially to his wife and three children.

Karen DeSonne is used to pretending to be something she's not. All her life, she's passed as a normal all-American teenager; with her friends, with her family, and at school. Passing cost her the love of her life. And now that Karen's dead, she's still passing - this time, as alive. Meanwhile, Karen's dead friends have been fingered in a high-profile murder, causing a new round of anti-zombie regulations that have forced nearly all of Oakvale's undead into hiding.

This audiobook contains all the know-how you need to make the teenage years the exciting adventure they should be. The teenage years can be awkward - bodies change and sweat, and smells and spots become part of life. Growing Up has a supportive but straightforward approach that gives you the...

The Stepping Stone Approach to Puberty introduces a revolutionary alternative: just 3 minutes daily to develop your son's healthy masculine identity. Through the proven GUIDE framework (Ground, Understand, Illuminate, Develop, Encourage), you'll learn to transform potentially awkward moments into natural, meaningful conversations that build upon each other over time.

Nelson Glassman may have been exposed to the HIV virus and is terrified of testing positive...but what if being positive is the only way to keep the guy of his dreams? Kyle Meeks finally has the guy of his dreams and is ready to do anything to stay by his side...but will "anything" include sabotaging his own future? Jason Carrillo knows he has to face his future and is prepared to face it out and gay...but is he prepared to let go of the dream that has sustained him all of his life?

With his shaved head and begging bowl the new kid is an automatic target for the bully boys of Edward Rucher High, an easy mark for their casual cruelty.