Health Care Management Leadership

Press Ganey's chief nursing officer Christina Dempsey has worked everywhere in healthcare, from the ward floor to the hospital boardroom. She has also experienced the system as a patient and as a family member of a critically ill patient. In The Antidote to Suffering, this 30-year healthcare veteran and patient-experience thought leader argues that the key to improving healthcare is to reduce the suffering - physical, psychological, and emotional - of patients and caregivers alike through Compassionate Connected CareTM.

In Mission-Driven Leadership, Mark Bertolini, the long-time chairman and CEO of Aetna, the Fortune 500 health insurance company, reveals that genuine leadership is not about dollars and market share, but about improving lives and communities.

As a leader, is it possible to be both successful and humble? Studies show that today's emerging leaders not only prioritize achievement over humility but also see the two as mutually exclusive. Does this signal an existential crisis for healthcare - an industry that, at its essence, is supposed to embody humility and compassion? Thankfully, no, according to Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders, which demonstrates that you can embrace humility and still be excellent at your job.

Healthcare is a big business and is only continuing to grow. Because of this, technology must adapt and transform to meet the needs of the public. Failed healthcare IT projects are nothing new. However, they surely are something that can be learned from. In every failure is a lesson that can be used for a future project - a lesson that can help to save, or better, someone else's life.

Better Outcomes: A Guide for Humanizing Healthcare outlines the eight changes that organizations and clinicians need to commit to in order to return to the focus of healthcare to where it should be: the patient.

“Leading Healthcare Transformation: Doctors, Nurses, and Managers at the Helm” is an exhaustive analysis of the modern dynamics in the healthcare sector, with a particular emphasis on middle management leadership. It provides a deep dive into the roles, responsibilities, and leadership abilities required by different professionals, including doctors, nurses, and managers.

This book is about employer health plans and everyone who swims in that pond. It is a rare and valuable resource to help employers, advisors, direct primary care practices, direct specialty care practices, hospitals, networks and many others thrive in the model of free market healthcare.

In a world where healthcare systems are on the brink of a seismic shift, The Visionary Edge is not just a book—it's a leadership playbook for tomorrow. Written by nationally recognized healthcare strategist Sumit Sharma, this groundbreaking work equips forward-thinking leaders with the models, mindsets, and foresight to lead boldly into the future. Blending compelling storytelling with enterprise-level strategy, Sharma takes listeners inside the healthcare systems of 2045, where AI partners with clinicians, decentralized care redefines delivery, and visionary leadership determines success.

There's a revolution going on right now. On the frontiers of medicine, some doctors have developed an approach for treating people that is more effective, more humane, and more affordable. It's an approach to healthcare that has captured the attention of the media and business elite. It's all happening at Cleveland Clinic, one of the most innovative, forward-looking medical institutions in the nation. In this groundbreaking book, Toby Cosgrove, MD, reveals how the Clinic works so well and argues persuasively for why it should be the model for the nation.

For generations, the hierarchical model of leadership has been the bedrock of organizational structure, not least in healthcare settings. Rooted in military traditions and molded by industrial practices, this model places authority at the top and trickles responsibilities down in layers.

Research shows that nothing impacts patient experiences more than the quality of communication. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships - between patients and providers, as well as among providers - at the center of care. Now, for the first time, ACH's proven and effective methodology is detailed in this invaluable step-by-step guide.

Healthcare must provide higher quality care at a lower cost. Studer Group's Engagement Model is the key. If you're seeking to create a culture of high engagement, you're not alone. Great clinical quality depends on it. Price pressures demand it. Where engagement doesn't exist, all stakeholders suffer. By making engagement a core competency, you can reduce turnover, prevent physician burnout, improve clinical outcomes, and solidify trust in caregivers.

Andy Lazris, MD, is a practicing primary care physician who experiences the effects of Medicare policy on a daily basis. As a result, he believes that the way we care for our elderly has taken a wrong turn and that Medicare is complicit in creating the very problems it seeks to solve. Aging is not a disease to be cured; it is a life stage to be lived. Lazris argues that aggressive treatments cannot change that fact but only get in the way and decrease quality of life.

When it comes to providing high-quality care in the most efficient, cost-effective way possible, ProvenCare has proven to be the gold standard in the industry. Developed at Geisinger Health System and praised by healthcare leaders worldwide, this pioneering approach provides an essential blueprint for healthcare executives who want to provide higher levels of care for their patients, greater incentives for practitioners, and smarter solutions at lower costs.

The US healthcare system excels in research, innovation, and clinical care, but is failing to keep up with the operational challenges of the digital age. Today’s healthcare organizations face immense financial challenges, and their most valuable resources - people, rooms, and equipment - are being used inefficiently. The result? Long wait times for patients, overstressed staff, underused assets, and poor ROI for organizations.

Using a compelling novel format, the audiobook demonstrates how to apply lean thinking in a healthcare setting. It illustrates the situations, characters, and plant politics you will most likely face as you progress through your lean healthcare journey. As the story unfolds, you will discover the way of thinking and behavioral changes required to implement proven Toyota Production System (TPS) methods, tools, and thinking in healthcare.

How to lead with heart and run an effective healthcare organization! Sarah McVanel empowers you with the ROCK leadership behaviours that will produce STAR results both right now and post-change. Written in a practical, non-nonsense style, Rock Star provides advice and guidelines to help you focus on what matters most - your people.

While there are a growing number of books based on the Toyota Production System, or lean, focused on healthcare, there are very few that detail the tools that make lean more than just a way of thinking and put the methodology into practice.

It’s the business of saving lives. Miracle Medicines goes behind the scenes of the pharmaceutical industry and into the high-security laboratories to tell the stories of the men and women - chemists, physiologists, medical and clinical researchers, engineers - who have chosen to toil for years in the lab in order to transform scientific theories into new lifesaving medicines. You’ll witness the day-to-day labors, victories and defeats of the dedicated professionals who are waging a war against the diseases that still plague mankind.

This is a “how to” book for leaders in healthcare. Lessons learned from 30+ years as a nursing executive, an executive coach, and as an equestrian have been interwoven to describe what it takes for success as a leader for teams in healthcare and in horsemanship. The author sees similarities in both arenas.