Human Change Management

Last year, US companies spent over $165 billon on training; while many training programs themselves provide valuable skills and concepts, even the best-designed programs are ineffective because the learned behaviors are not reinforced. Without reinforcement, learned information gets shuffled to the back of the mind in the "nice to know" file, never again to see the light of day. This book bridges the canyon between learning and doing by providing solid reinforcement strategies.

Leaders in the Making includes in-depth interviews of thirty HR leaders, drawn from public as well as private sectors. These life stories provide highlights of their early childhood, education and career over the years, and touch upon the inflexion points in these leaders’ lives, their major...