Human Leadership

Your CEO just came to you, the HR leader, and said she was hearing rumors about the turnover rate going up. She asks you why this might be happening and how it is could be affecting the bottom line. Are there certain leadership issues? Are engagement levels changing? Is there a problem with the company culture? These are all logical questions. You have hunches for answers, but you have no way to prove those hunches. You know your CEO is going to want data to support any argument you make.

A seasoned peacebuilder and acclaimed expert on violence explains the five reasons why conflict (rarely) blooms into war and how to interrupt that deadly process It’s easy to overlook the underlying strategic forces of war, to see it solely as a series of errors, accidents, and emotions gone...

Workers want good jobs, and many leaders want to provide them. But they don't think they can offer higher pay and more motivating work without hurting the bottom line. Most business leaders want to win with customers, but their companies are hobbled by a host of service and operational problems largely driven by high employee turnover—turnover that's partly driven by low pay. It is indeed a vicious cycle, and Zeynep Ton is here to show you the way out: why good jobs combined with strong operations lead to higher productivity and increased competitiveness for the business.

Running a golf club is hard work, and for the average manager, there's a lot on the to-do list, from members coming through the door to dealing with the committee, from ensuring F&B is running smoothly to making sure the course is up to scratch. And that's before we even get to dealing with the staff! People management is one of the hardest tasks in any organization, but in a golf club, it can be even more challenging. This book is designed to help you navigate those challenges, keep you out of the rough, and run your club safely, legally, and profitably.

Robert Prechter proposes a new science called socionomics. It's the study of how humans interact and how that interaction determines the course of the economy, culture, and history.

As technology races ahead, what will people do better than computers? What hope will there be for us when computers can drive cars better than humans, predict Supreme Court decisions better than legal experts, identify faces, scurry helpfully around offices and factories, even perform some...

A revolutionary take on the enneagram test that provides a unique way of looking at your greatest strengths in the workplace and how to use them to succeed as a business leader and team player. Everyone in their respective workplace aims to be efficient, adhere to deadlines, and contribute...

A practical, real-world guide that helps managers lead with confidence using a proven 3-step framework—Pause, Consider, Act—to navigate challenges, build strong teams, and avoid burnout. Most managers are promoted because they excel at their jobs—but the moment they step into a new...

You are no doubt a busy professional with a lot of things going on! It can be challenging to find the time to study in preparation for the SHRM exam. However, the truth is that the SHRM test is a challenging test. It is normal to have some anxiety about taking this test. Thorough preparation cannot be overlooked. That is why the author Jeff Woodson, an HR professional, developed the SHRM-CP Study Guide! It contains hundreds of practice questions and reviews—all essential concepts found on the exam from all categories of the exam

"Deborah Egerton is one of the world's leading experts on the Enneagram, but more importantly she brings this information with such deep compassion and a fierce love for all of humanity." Colette Baron-Reid, spiritual medium, acclaimed oracle expert, and best-selling author of The MapThe...

Developed by experienced professors and professionally narrated for easy listening, this course is a valuable tool when preparing for your Society for Human Resource Management Certified Professional or SHRM-CP Exam. The audio is focused and high-yield, covering the most important topics you need to know to succeed on the SHRM-CP Test.

“A timely, vitally important read.” — Adam Grant, #1 New York Times bestselling author of Think Again and host of the podcast Re:thinking “Beautifully written and deeply felt. Wallace gives readers the insights we need to understand each other, and the actions we can take to enhance each...

America’s best salespeople, from businesses spanning IBM to Mary Kay Cosmetics, take you along on the perfect sales presentation. There’s much more to superselling than just showing a great product. Sales presentations that consistently get results are subtle blends of skill, performance...

The world needs leaders who have the strength to be kind. The Return on Kindness challenges companies to set a higher bar and reimagine what great leadership looks like. Kindness isn’t what you think it is. Kind leaders, far from being soft or weak, are caring and tough.The Return on Kindness...

"Innovation is an act of love—or at least it should be. Always. It is a gesture of empathy, respect, generosity, of one human being’s devotion to another,” writes Mauro Porcini at the beginning of this extraordinary book. It is in part a memoir by one of the world’s leading designers—the first chief design officer at both 3M and Pepsi. But even more, it is a manifesto for a genuine, authentic, and deeply humanistic approach to design, one that aims to create personal and social value first and financial and economic value afterward.

In the hospitality space, Three and Jackie Carpenter know full well the importance of leading teams who are loyal, engaged, and happy. Working in an industry where customer expectations are at an extreme, Three and Jackie have applied a mindset of treating employees like customers. They've developed a five-step roadmap to creating positive employee experiences and company cultures where connection is the crux of the team's success.

In a time when meaningful change is limited by error-filled practices, it’s time to rethink. Combining over four decades of Carol Sanford’s research and experience with rich traditions of Indigenous and lineage sources and quantum cosmologies, Indirect Work translates living systems understanding into a practical human technology for daily life. Through foundational wisdom and exercises for self-discovery, this guide will illuminate your understanding of the unlimited power of regenerative change and how we can become agents for a world that works for all alive.

So many leadership and compassion books seek to remind leaders to "behave human" and treat those around them with care. But the truth is that leaders are human. They're not playing at being human or calling forth their humanity on demand. Their struggle in marrying leadership and compassion stems from leaders ignoring self-care-the lack of compassion toward their subordinates is just a symptom. Human First, Leader Second introduces leaders to the practice of self-compassion through a six-step framework.

Are you stuck in your home-based business? Have you tried sharing, but it’s not leading anywhere? Is your life an endless chain of no’s? Then, it’s time to get unstuck. Find your unique way of sharing. Get over the fear of talking to people you’ve never met with specific action steps. It’s time to grow! This is the year you get unstuck.

In Provoke: How Leaders Shape the Future by Overcoming Fatal Human Flaws, renowned strategy consultants and best-selling authors Geoff Tuff and Steven Goldbach deliver an insightful exploration of how people tend to act tentatively in the face of uncertainty and provide the tools we need to do things differently.