Human Leadership

Getting It Done Right, unlike general management books, focuses on the issues uniquely faced by human service managers. Vincent Pettinelli encourages human service professionals to fully realize their commitment to the highest quality services by dedicating themselves to mastering essential management skills. Getting It Done Right is an invaluable guide for any human service manager or any employee considering a move into leadership. Human services is an environment with diverse constraints and frequently conflicting demands.

People are what make companies great. Good leaders know this and spend time, effort, and money taking care of the people who work for them so that their business results are phenomenal. So, why is it that so many people are still miserable at work? Experts around the world offer countless ideas and techniques and training for elevating the joy (and performance) of workers. And still, we fail. Things must change.

We live in the age of Computer Business Systems (CBSs) - the highly complex, computer-intensive management programs on which large organizations increasingly rely. In Mindless, Simon Head argues that these systems have come to trump human expertise, dictating the goals and strategies of a wide array of businesses, and de-skilling the jobs of middle class workers in the process.

America’s best salespeople, from businesses spanning IBM to Mary Kay Cosmetics, take you along on the perfect sales presentation. There’s much more to superselling than just showing a great product. Sales presentations that consistently get results are subtle blends of skill, performance...

Negotiation is a social activity that involves disciplines like language, observation, reaction, listening, speaking, storytelling, humor, and sensing. The number one thing you bring to every negotiation is you. This book helps you understand how these various behaviors and disciplines come to play and therefore how you can become a better negotiator. The book helps you develop the mindset and tools to become a great negotiator for yourself and for others.

Good leaders get the job done, but great leaders inspire. They're confident in their ability, compassionate with others, and clear about their mission. Above all, great leaders care about the people they're leading—and they show it. In Connected, Jami Varela explains how to become an impactful leader with tested strategies and personal insight.

Ann was agitated and troubled as she summoned the courage to recount what had happened. The intensity of her remarks was gripping the whole team; all eyes were on her. She took the extraordinary step of sharing her emotions with her team; she felt alone, helpless, unimportant, and rejected. In reflecting on our individual professional experiences, we each remember occasions when we were Ann; desperate for connection. At times we reacted by retreating to our offices and at other times by becoming angry, shouting, or being overly defensive. Has this ever happened to you?

Practical. Challenging. Well-researched and unflinchingly candid, this book—based on a decade-long study—provides leaders at all levels an actionable framework for building cultures that support higher levels of engagement and innovation. Choose Love, Not Fear challenges listeners to overcome a history of fear-based processes that unnecessarily render us less capable, restrict what we see, and narrow what we believe is possible. This book shows how the best leaders build teams where love and positive emotion are the foundation of making the rhetoric of engagement a reality.

Artificial Intelligence (AI) is the new electricity of our times. It is revolutionizing industries the world over, and changing how we fundamentally view and understand work. Superhuman Innovation argues that AI will supercharge the workforce and the world of work, can be harnessed to deliver powerful change to how companies innovate and gain competitive advantage. It is a practical guide to how AI and Machine Learning are impacting not only how businesses, brands, and agencies innovate, but also what they innovate: products, services and content.

In Ain’t Nobody Really Happy at the Bottom...Except Catfish, author J. W. Neal helps the listener navigate out of the murky waters of mediocrity so prevalent in today’s “settle-for” mentality. Acknowledging that we all face temporary setbacks and perceived failures in life, the author emphasizes the definitive word temporary. By focusing on three fail-safe components and then flowing in their natural repercussions the listeners is guided from a “ho-hum” mediocre existence into a life of challenge, power, and victory.

In the course of his work as a vicar, Dave Tomlinson meets lots of people who describe themselves as 'not good enough' to be Christians, thinking that faith involves going to church a lot or believing in a list of strange things or following certain rules. But being a Christian isn't about any of that - and actually, following Jesus is a lot easier, and more fun, than most people think....

Everyone has a belief system. This may be religiously influenced, but often it's a product of the person's personality and experiences. There are certain actions that our belief systems tell us are "right" and "wrong." These are often subconscious. Whether we intend to or not, we take our belief systems with us to work. It is a manager's job to understand the belief system of every team member and its effect on efficiency and productivity.

Kaizen, skills, integration: three words that 20 years ago didn't mean anything, today they mean a lot. Our economy and society rotate around these concepts. Which role do they play in our life? Furthermore, we all know that the globalization is making our system changing so fast that we literally have to run! And who wins the marathon at the end? The business with the best players. The most motivated, the most skilled-matching team.

In The Peacemakers, author Bruce Jentleson shows how key figures in the previous century rewrote the zero-sum and transactional scripts they were handed and successfully prevented conflict, advanced human rights, and promoted global sustainability. Covering a broad range of historical examples, from Yitzhak Rabin's efforts for Arab-Israeli peace to Dag Hammarskjöld's effectiveness as secretary-general of the United Nations and Mahatma Gandhi's pioneering use of nonviolence as a political tool, Jentleson argues that individuals can shape policy.

By utilising the latest thinking in health and behavioural economics, social psychology, neuroscience, management and social network analysis, Fully Connected will provide a blueprint for how to use social health to foster well-being and productivity. At every level, each person, department and organisation is struggling to find a way to navigate this challenging era; Fully Connected will be a blueprint for anyone looking to reclaim time, space and identity in our world.

Would you like to be able to improve your emotional intelligence? How would enhanced social skills help you become a better leader and influence those around you? This book is the first step to expand your influence....

Learn to understand and interpret the true intentions of other people. Discover the secrets to manipulation, how to recognize it and counteract in advance. Plus, imagine if you could - ethically - use the same techniques to improve your own social skills and gain leadership! Dark psychology reveals persuasion, manipulation, and coercion methods through which the predatory behavioral impulses of certain subjects affect and influence other people’s choices. Emotional intelligence is vital in order to assess and improve relationships and to achieve our personal goals.

Discover the transformative lessons from one of humanity’s oldest teachers—the wolf—with this enthralling, accessible, and “beautiful book” (Helen Hunt, Academy Award–winning actress) that “is rich with meaning, emotion, and spirit. A must read” (Douglas W. Smith, PhD, leader of...

After years of having motivational smoke blown up our collective backsides, we've started to act as if we are all generous, bold, and intelligent - all of the time! We've designed our organizations, teams, systems, products, relationships, and lives so we can succeed only under ideal 'laboratory' conditions. Anything less than perfection often means catastrophe. The problem is that's not how human beings work at all.

A brilliant counter-narrative for restoring humanity to the bottom-line, numbers-obsessed culture of the modern, 21st century workplace. In a time of unusual stress, with a pandemic raging and economic insecurity and dislocation increasing, we need to rediscover the values that make us human...