Intelligence Services

Secret Service agents, acting as human surveillance cameras, observe everything that goes on behind the scenes in the president's inner circle. Ronald Kessler reveals what they have seen, providing startling, previously untold stories about the presidents, from John F. Kennedy and Lyndon Johnson to George W. Bush and Barack Obama, as well as about their families, Cabinet officers, and White House aides.

The story picks up less than a year after the events of High Priest on Union Station, with Kelly coming to the conclusion that EarthCent needs an intelligence service. Of course, EarthCent has no institutional knowledge of what spies do or how they work, so the new agency gets off to a slow start. Then Kelly and the Union Station crew come up with a brilliant idea.

Since the public release of Open AI’s ChatGPT, Google’s Bard, and other similar systems, some Members of Congress have expressed interest in the risks associated with “generative artificial intelligence (AI).” Although exact definitions vary, generative AI is a type of AI that can generate new content—such as text, images, and videos—through learning patterns from pre-existing data.

A Practical Guide to Deploying AI Agents to Streamline Operations, Enhance Customer Service, and Reduce Costs is your comprehensive companion for integrating AI agents into your workflows—whether you're running a startup, scaling a small business, or optimizing an enterprise.

The fascinating, untold story of how British intelligence secretly used homing pigeons as part of a clandestine espionage operation to gather information, communicate, and coordinate with members of the Resistance to defeat the Nazis in occupied Europe during World War II. Between 1941 and 1944...

What pushed Blunt, Burgess, Cairncross, Maclean and Philby into Soviet hands? With access to recently released papers and other neglected documents, this sharp analysis of the intelligence world examines how and why these men and others betrayed their country and what this cost Britain and its...

A gripping history of the Security Service and its covert surveillance on British writers and intellectuals in the twentieth century.

Guy Burgess était un membre du Secret Intelligence Service recruté comme agent par les services soviétiques. Il appartenait au groupe d'espions connu sous le nom des Cinq de Cambridge qui trahirent leur pays pendant la guerre froide. Burgess transmit notamment des documents secrets britanniques et aida un autre agent soviétique, Kim Philby, à rejoindre à son tour le SIS. Il devient après la guerre secrétaire du ministre d'État aux Affaires étrangères, Hector McNeil, et transmet des documents secrets du Foreign Office au KGB.

Inside the “Mickey Mouse Factory” comes from a veteran of 27 years of U.S. government service in various agencies such as the CIA, and combines an insider's life with a memoir that reveals his experiences serving as a CIA operations officer. From training courses designed to reflect operational realities to various incidents that presented special diplomatic and political challenges as operations were carried out in other countries, Sawyer's ability to reveal the nuts and bolts of intelligence goals and conundrums alike creates a fast-paced book packed with information.

The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences.

The convergence of Artificial Intelligence and Software-as-a-Service represents one of the most significant technological shifts of our time. As we stand at the intersection of these two revolutionary paradigms, we witness the emergence of a new category of business solutions that promise to reshape industries, redefine competitive advantages, and fundamentally alter how organizations operate.

Imagine what would happen if you could quickly elevate the EQ score of everyone in your organization. Profitability, retention, and customer satisfaction would soar! Studies prove that emotional intelligence - knowing how to manage emotions, empathize, build relationships, and more - drives performance. But how do you get naturally resistant people to practice new ways of thinking?

Fleeing her beloved country, her journey was only just beginning . . . 1939. With war imminent in Poland, knowing the dangers her people face, Tamar flees to London while her fiancé, Isaac, must stay and fulfil his duty to his country. He carries with him a silver clasp from Tamar’s bracelet...

In the months before World War II, FDR prepared the country for conflict with Germany and Japan by reshuffling various government agencies to create the Office of Strategic Services - America's first intelligence agency and the direct precursor to the CIA. When he charged William ("Wild Bill") Donovan, a successful Wall Street lawyer and Wilkie Republican, to head up the office, the die was set for some of the most fantastic and fascinating operations the US government has ever conducted.

Forty modern masterpieces are found concealed on a neutral ship in international waters 16 months before the bombing of Pearl Harbor. Their provenance is sketchy and their final destination unknown. The Royal Navy suspects the works are “degenerate art” seized by the Nazis and shipped across the Atlantic to create cash for their covert operations. But how to prove it? There’s only one man for the job - Roy Hawkins. The British Secret Intelligence Service has put their half-American star agent in tough spots before, and he’s always come out on top.

“Bringing together rigorous research and a vibrant writing style” (School Library Journal), Code Name Verity meets Inglourious Basterds in this riotous, spirited biography of the most dangerous of all Allied spies, courageous and kickass Virginia Hall. When James Bond was still in diapers...

In this timely, provocative, and ultimately hopeful book, a widely respected government and tech expert reveals how Facebook, Google, Amazon, Tesla, and other tech giants are disrupting the way the world works, and outlines the growing risk they pose to our future if we do not act to contain...

By using strategies and technologies as the flywheel to orchestrate systems of listening, understanding, and predicting, as well as taking action and learning from those interactions at scale, businesses can easily put the customer and employee first, not only meet the ever-changing customer and employee expectations, but also leapfrog their competition. They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like AI and cloud can enable a more empathetic world.

The universal instinct is to run from an outbreak of disease. These doctors run toward it. They always keep a bag packed. They seldom have more than 24 hours before they are dispatched. They are told only their country of destination and the epidemic they will tackle when they get there.

In 1964, James Bond's creator sealed a package containing a manuscript he thought no one would read until fifty years after his death. As an officer in Britain's Naval Intelligence during World War II, Ian Fleming had his own adventures to recount, and a conscience to unburden. His family ties...