Leadership Communication Skills

Read by the author. Tom Ziglar, CEO of Zig Ziglar Corp, shares ten leadership virtues that are essential for coaching employees through immense change and creating an environment of maximum potential and productivity. With the world changing so rapidly, many leaders are struggling to find new...

Never before has the world been so interconnected. Understanding that everything we accomplish is done through connections, networking becomes the key to success in your business, career and relationships. Many of us aren't comfortable breaking the ice or meeting new people, but it's a learned skill and not all that difficult. A Networking Book will get you there with ease and confidence.

Many of our coaching clientele at Change Masters fit what we call the Intelligent/Impatient Person profile (IIPP). You might be one of them, or you might be dealing with one of them yourself. It's a great tool to have in your arsenal, but it can also mow people down if you're not aware. We'll help give you awareness about IIPP that will help you greatly at work - and at home.

Forty-percent of the things we worry about never happen. So why do we spend so much time thinking about them? On top of that, the average corporate employee is exhausted. A typical corporate executive has the alertness level at mid-afternoon of a 75-year-old! We'll give you tips on how to let go of the worries that are consuming your valuable energy and how to take care of yourself at work.

Things that may be so obvious to us may not be at all clear to those around us. That's why it's crucial to make sure people are tracking with us in the way we desire, so we can get what we need. Here are some effective approaches to make sure others are on board with what you're telling them.

Your sense of mature presence and ability to deal with challenge is greatly impacted by the manner in which you take feedback. It can literally knock you out of contention if not handled well. We'll teach you how to act, rather than react, to get maximum value from the feedback you receive.

There are times when anger and pride create tremendous issues in communication and productivity. Our pride can keep us from asking for the help we need at the time we need it most. Anger can not only linger for years but can inflict stress on the people around you. We'll help you look at forgiveness in a whole new way, allowing you to move on with your life at work.

Skills that worked earlier in your career sometimes don't work as well today. There are amazingly predictable patterns in any career, any industry, on a professional level that we've observed over time. At Change Masters, we've come to call this pattern Decade Shifts, representing the changes in expectations people have of you as you progress over time. We'll walk you through some of the behavioral highlights of the 20s, 30s, 40s, and your 50s and 60s.

Conversations at the elevator, a cocktail party, or the water cooler can do a great deal to boost your career - if you know how to approach them correctly. We'll give you tips on how to increase your comfort in preparing for the spontaneous moment.

The Center for Creative Leadership has found that the number-one skill shared by top executives is outstanding listening. Listening is the single greatest connector you can have with someone. Hearing the facts and the emotion allows you to understand where others are coming from and to learn what you need to know early enough to take corrective action.

Dealing with resistance to change when you get a promotion can make or break your first 90 days. Many people are burned out on change, and they can be glassy-eyed at the prospect of anything you suggest. Hear how three respected leaders went through the school of hard knocks, and see what you can borrow from their journey to be more successful. They can help you better navigate the corporate river.

Doesn't it seem as though some people are just impossible to work with at times? If you've ever felt this way, you may be stuck in a cycle of mistrust. When trust breaks down, it's ugly. Rebuilding trust when it has broken down is aided by looking at the cycles of trust, but it also needs some other realizations and applications to make it really work. It's not quick or easy to rebuild broken bridges, but it can be done. We'll help you identify the ways to break out of this spin cycle and start to rebuild.

Did you know that the average employee needs five positive indicators for every critical one they get to think that you think they're OK? Reinforcement isn't just about giving a couple of "atta boys" now and again. Authentic inspiration and praise has many facets to it. We'll share some best practices from the best communicators Change Masters has seen.

You can choose to be at your very best when giving a presentation to a large or small group. Professional speakers and actors know that a critical success factor is preparing your body for the presentation so you are relaxed and energetic to be at your very best. This segment will help you prepare for a presentation or a big meeting.

Ever have a project derail due to botched communication? Ever had someone say something you said earlier, and then get credit for it? Irritating, isn't it? To get your ideas heard and remembered, listen to this segment. You'll be much more effective in getting credit for your ideas and keeping your projects on track.

Presentations have a disproportionate amount of impact on our careers. Great ones can glean more positive attention than you can imagine. However, so often we talk ourselves out of being our best as presenters. This piece talks about some great ways to get your mind and body on your side instead of working against you.

Ever joined a new team and found them resistant to your direction or ideas? Here are some great easy and creative approaches to get people engaged and moving along when they have stalled or are stuck in a rut.

You have to deal with difficult people all the time, including whiners and bullies. Whining is one of the most difficult behaviors to deal with. Get some perspectives on why whiners whine and what you can do to help yourself and them. In addition, you might be surprised to learn that some of the most brutal people are actually extremely sensitive inside. Get tips in this piece on how to help them take down their walls so your life can be a whole lot easier.

This audiobook is skilfully and inspiringly read by the author, Damian Hughes. In The Winning Mindset, Professor Damian Hughes, the acclaimed author of Liquid Thinking and How to Think Like Sir Alex Ferguson, draws on both his lifetime experience and academic background within sport...

Anyone who is in a position where leadership is essential must possess some skills of persuasion and manipulation in order to get the results they need. Often, these skills develop slowly, over a long period of time, but for some, there may be a need to improve much faster, and that is where this book comes in.