Leadership Conflict

As a leader, a coach is the most significant role you can play. Discover how coaching makes developing people a high-payoff activity where you can equip tomorrow’s leaders, today. As a coach to some of the country’s highest-profile executives, Daniel Harkavy has witnessed the transformation...

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

Jane Nelsen, coauthor of the popular Positive Discipline series, along with Positive Discipline Educators Joy Marchese and Kristina Bill, put forth a new volume for parents looking to make their overburdened lives a little easier. With the increasing pressure to excel at parenting, work, and...

Peter T. Coleman, Morton Deutsch, and Eric C. Marcus present their classic guide to resolving conflict.

From one of the great naval leaders of our time, a master class in decision-making under pressure through the stories of nine famous acts of leadership in battle, drawn from the history of the United States Navy, with outcomes both glorious and notorious At the heart of Admiral James...

Do you wish there was a way to raise well-behaved children without punishment? Are you afraid the only alternative is being overly indulgent? With Positive Discipline, an encouragement model based on both kindness and firmness, you don’t have to choose between these two extremes. Using these...

I’ve discovered a simple way to deal with difficult people. It doesn’t require a massive conflict or confrontation. All you need is clear expectations to see results! By clarifying or changing expectations and picking small battles without any surprises, the difficult people in your life will step up or step out within four weeks (without any one-off massive battles where everyone loses!). I’ve created three stages to dealing with difficult people that you can start implementing right away.

This unique book can help you change your approach to negotiation by learning key strategies and techniques from actual cases. The Book of Real-World Negotiations shines a light on real-world negotiation examples and cases, rather than discussing hypothetical scenarios. It reveals what is possible through preparation, persistence, creativity, and taking a strategic approach to your negotiations.

Defuse any heated conflict by learning which of the five conflict styles you are and how to resolve even the most sensitive dispute with this must-read guide. The average American worker spends 156 hours a year engaged in the kind of moderate to intense workplace conflict that adversely impacts...

The Leadership Genius of Elon Musk has descriptive copy which is not yet available from the Publisher...

The Power of Teamwork has descriptive copy which is not yet available from the Publisher...

“Packed with transformative insights, Dealmaking will help a new generation of business leaders get to yes.”—William Ury, coauthor of Getting to Yes Informed by meticulous research, field experience, and classroom-tested strategies, Dealmaking offers essential insights for anyone involved...

Optimal Outcomes has descriptive copy which is not yet available from the Publisher...

An incisive exposé of the widespread, politically motivated “no contact” movement that deconstructs the ideology behind this trend and equips readers to avert estrangement and repair broken relationships from the acclaimed author of Awake, Not Woke There is a new form of relationship...

Imagine if you were present as?a small pizza joint became one of?the most successful restaurants in the world. The Domino’s Story will help you understand and adopt the competitive strategies, workplace culture, and business practices that made the iconic pizza chain the innovative restaurant...

Have you ever been on a team where the talent was strong, but the team wasn't very good? On the flip side, have you ever been on a team where not every single member was a rock star, but something about the team just worked? We've all had these types of experiences. And yet, it can be difficult...

A seasoned peacebuilder and acclaimed expert on violence explains the five reasons why conflict (rarely) blooms into war and how to interrupt that deadly process It’s easy to overlook the underlying strategic forces of war, to see it solely as a series of errors, accidents, and emotions gone...

Unstoppable Teams has descriptive copy which is not yet available from the Publisher...

Your success in this world is proportional to your ability to manage the world and get what you need while building sustainable relationships. Communication in its various forms is the technology that allows you to do this. This is a handbook or a dictionary of communication related situations...

Entrepreneurs, business owners, investors: here is the rare, no-nonsense advice you haven’t heard—straight from Paychex founder and billionaire philanthropist Tom Golisano—to overcome the most common (and some not so common) obstacles to live a successful life. Watching his father struggle...