Leadership Conflict

From the creator of AdviceWithErin, the definitive book on how to use the right words at work—so you can build the career you deserve We’ve all been there: you’re sweating, sitting in front of your laptop, and the interviewer on the screen says, “Tell me about yourself.” You freeze. Is...

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

From the multimillion-copy bestselling author of The 7 Habits of Highly Effective People, Dr. Stephen R. Covey illustrates how his principles of leadership can be applied to children of all ages—updated and revised for modern students. In today’s world, we are inundated with information...

Desarrolle la visión, el valor, la influencia, y la motivación necesarias para ser un líder exitoso con esta edición de 25 aniversario revisada y actualizada de, de John C. Maxwell. El libro que revolucionó la manera que se forman los líderes, y que vendió más de un millón de copias en...

Have you ever been on a team where the talent was strong, but the team wasn't very good? On the flip side, have you ever been on a team where not every single member was a rock star, but something about the team just worked? We've all had these types of experiences. And yet, it can be difficult...

A provocative, science-based approach to parenting centered on a child’s unique genetic “code,” from an award-winning developmental psychology professor and researcher. With few exceptions, parenting books, websites, and podcasts emphasize the critical role of the parent in shaping a...

In today’s polarized context, Christians often have committed, biblical rationales for very different positions. How can Christians navigate disagreements with both truth and love? Tim Muehlhoff and Rick Langer provide lessons from conflict theory and church history on how to negotiate differing biblical convictions in order to move toward Christian unity.

Read by the author. Are you discouraged by our divided, angry culture, where even listening to a different perspective sometimes feels impossible? If so, you're not alone, and it doesn't have to be this way. Learning to Disagree reveals the surprising path to learning how to disagree in ways...

Three-time Navy SEAL platoon commander and founder of Perfect Fitness reveals how to put together teams that can accomplish any objective—by leveraging an unexpected set of values and priorities. SEALs and civilians operate in extremely different environments, but what makes both kinds of...

Defuse any heated conflict by learning which of the five conflict styles you are and how to resolve even the most sensitive dispute with this must-read guide. The average American worker spends 156 hours a year engaged in the kind of moderate to intense workplace conflict that adversely impacts...

The human longing for respect and dignity is deep and pervasive. Yet, while resolving more than 300 workplace conflicts, author Anna Maravelas has met thousands of individuals struggling with tension and mistrust. Creating a Drama-Free Workplace contains strategies to avoid and reverse these troubling trends. Learn why trust and connectedness slip through our fingers despite our yearnings for workplaces that are grounded in collaboration and success.

Most of us are terrified of conflict, says Arnold Mindell, PhD, author of 15 books and internationally recognized for his innovative synthesis of Jungian therapy, dreams, and bodywork. But we needn't be. His burning passion is to create groups and organizations, where everyone looks forward to group processes instead of fearing them. He calls this the deep democracy of open forums, where all voices, thoughts, and feelings are aired freely, especially the ones nobody wants to hear.

Entrepreneurs, business owners, investors: here is the rare, no-nonsense advice you haven’t heard—straight from Paychex founder and billionaire philanthropist Tom Golisano—to overcome the most common (and some not so common) obstacles to live a successful life. Watching his father struggle...

Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source of innovation and creativity.

All of us have been in a situation where we have to manage or lead a group of people. No matter if you are the owner of a small startup, a supervisor, or the head of a million dollar company, you know managing a group of people is one of the hardest jobs in the world. Just think about how hard it is to organize and satisfy a whole family on vacation. This should be a piece of cake compared to the challenges someone in a management position is facing. As a higher-up, you don't want to be the authoritarian bad guy everyone uses to point fingers at.

In the newly revised second edition of Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others and Raise Performance, clinical psychologist, distinguished leadership professor, and veteran hostage negotiator George Kohlrieser comes together with his son Andrew Kohlrieser, an experienced leadership, negotiation, and conflict resolution consultant, to deliver another incisive and practical discussion of how to use the proven psychological techniques used in hostage negotiations to enhance your leadership skills both professionally and personally.

Read by the author. Mining the best and brightest revelations from FranklinCovey’s global podcast, On Leadership with Scott Miller, Scott personally introduces you to 30 Master Mentors, featuring the single most transformative insight from each of them. Depending on where you are in your...

Dialogue provides practical guidelines for one of the essential elements of true partnership--learning how to talk together in honest and effective ways. Reveals how problems between managers and employees, and between companies or divisions within a larger corporation, stem from an inability to...

Through the best-selling ScreamFree Parenting, Hal Runkel showed thousands of parents how keeping their cool can revolutionize their family life. In his groundbreaking new book, ScreamFree Marriage, Runkel now shows couples how learning to stay calm, in the face of common marital conflicts, is...

No matter your line of work, you are pretty much assured of encountering someone who is difficult to deal with - an angry customer, a disgruntled employee, a know-it-all consultant, or simply someone off the street who is mentally ill, intoxicated, or otherwise unstable. You will find yourself engaging with someone who is emotional or confused or has an agenda that clearly conflicts with yours or that of your business. In these situations, can you prepare for the possibility of the interaction heading the wrong way, while still maintain a calm demeanor and a focus on shared goals?