Leadership Conflict

Read by the author. A leadership playbook for making customer experience a core aspect of your business. In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any particular company. In...

Read by the author. Easy, practical guidance on how to make the most out of your mentorship journey. Being a great mentor leads to thriving, engaged employees on both sides of the mentor-mentee relationship and helps drive renewed purpose. There are growing expectations and interest in business...

Reach back into your childhood and recapture the leadership principles you learned from your favorite toys. Authors Ron Hunter and Michael E. Waddell take a nostalgic look back into their childhood toy boxes to revisit the valuable leadership and life lessons we all unintentionally learned...

Our personal and professional lives are a collection of relationship-based experiences. The quality of our lives is impacted by the quality of our relationships, beginning with the relationship we have with ourselves. When at odds, using a map helps us find our way back to one another more quickly, stay in alignment with our values and our purpose, and take full responsibility for our actions. The end result is relationships that generate greater creativity, happiness, fulfillment, and growth.

In the newly revised second edition of Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others and Raise Performance, clinical psychologist, distinguished leadership professor, and veteran hostage negotiator George Kohlrieser comes together with his son Andrew Kohlrieser, an experienced leadership, negotiation, and conflict resolution consultant, to deliver another incisive and practical discussion of how to use the proven psychological techniques used in hostage negotiations to enhance your leadership skills both professionally and personally.

In Creative Conflict, negotiation experts Bill Sanders and Frank Mobus use a dynamic, dialectical approach to show how negotiations are driven by competition and cooperation at the same time. They believe that when we tiptoe around conflict, we negotiate in a halfhearted way that limits our results. By contrast, creative negotiators probe and push until they hit a wall of disagreement, and then they figure out how to get past it.

What happens to Queen Bees and Wannabes when they grow up? Even the most well-adjusted moms and dads can experience peer pressure and conflicts with other adults that make them act like they’re back in seventh grade. In Queen Bee Moms & Kingpin Dads, Rosalind Wiseman gives us the tools to...

While most people view conflict as a bad thing that should be avoided at all costs, the reality is that embracing conflict in a healthy way is the single greatest factor in driving success and avoiding painful failure. Don't Get Mad at Penguins breaks down the factors that escalate conflict to dangerous heights and shows us how to defuse conflict and make it work for us rather than against us.

The beloved Emmy Award–winning face of ABC News and New York Times bestselling author Martha Raddatz shares ten stories of American warriors and their families, whose superhuman sacrifice and resilience—on and off the battlefield—show that true courage comes in many forms. Martha Raddatz...

The book tries to answer a simple question: Why do only some people reach CXO level while most remain stuck in ‘middle management’?Young talent shows great promise in early years – passion, intelligence, subject matter expertise. But then they suddenly hit a glass ceiling. While they...

Do you ever find yourself stumbling over your words in crucial meetings, wishing you could communicate with the confidence and clarity of a true leader? Imagine walking into every interaction knowing what to say, commanding attention effortlessly. Introducing Communicate Like a Leader, a groundbreaking guide by expert Alex M. Thorn. This comprehensive book provides a roadmap for mastering workplace communication. Through real-life examples, practical tips, and actionable strategies, you'll navigate complex professional interactions with ease and impact.

The literature of ideas. When author Pamela Sargent used those words to describe science fiction in 1975, the genre had exploded into the literary mainstream. As a literature of ideas, science fiction has proven to be a powerful metaphor for the world around us, offering a rich tapestry of imagination through which to explore how we lead, how we think, and how we interact. To Boldly Go assembles more than 30 writers from around the world to help us better understand ourselves through the lens of science fiction.

Jaya Kishori is a well-known spiritual orator and a famed motivational speaker. Having seen people immersed in every kind of difficulty, trouble, sicknesses, stress, trauma, she has put together advice and thoughts that can help readers make their lives better and more meaningful. Through this...

Your team can only be as effective as you are. There is nowhere to throw blame when you are a team manager because the buck stops with you. However, when you do succeed as a team manager or leader, what you find is that your team members will follow your lead and will do so with added enthusiasm if they see that you have enthusiasm and vision to get the job done.

Are you struggling to keep your team motivated through challenging times? Do you struggle to articulate your goals across departments or let go of control when delegating tasks? What if you could develop practical leadership skills that empower your team to take responsibility, even in the most stressful situations? If that sounds like a dream, this book is your key to success.

An award-winning conflict consultant offers a new path to take when agreement and collaboration seem impossible, and teaches us that when conflict resolution fails, we can achieve freedom instead—even without others’ cooperation. A founding CEO and his top salesperson are engaged in a heated...

How do you work? In businesses and nonprofits, families and faith communities, how we work matters. Culture Shift: Nonviolence at Work reimagines these environments as places that are united with our values. Our work can feel like a nourishing part of our life. We can look forward to meetings. Working groups can become spaces we enjoy being, where learning is continuous and mistakes are welcomed, where each person knows they matter.

Ever felt tongue-tied in conversations? You're not alone. Many of us struggle to express ourselves, connect with others, or handle tricky discussions. But imagine being able to chat confidently with anyone, anywhere. Picture yourself resolving conflicts effortlessly, building stronger relationships, and feeling heard and understood. This book is your roadmap to becoming a conversation master. Inside, you'll discover five simple yet powerful rules that will transform the way you communicate.

Vous avez du mal à exposer votre opinion ? Vous n'osez pas dire "non" à la demande d'un de vos supérieurs ? Quand une situation vous dérange, vous ravalez votre frustration sans l'exprimer à haute voix ? Sans doute est-il temps de travailler votre assertivité, c'est-à-dire votre capacité à vous affirmer dans le respect de l'autre.

PUT THE RIGHT PEOPLE IN PLACE THE FIRST TIME with the help of scripts, templates, and tools you can apply immediately, from the leading voice in HR expertise. Paul Falcone, author for 101 Tough Conversations to Have with Your Employees and renowned hiring, performance management, and leadership...