Leadership Development

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Designed as both a companion piece to the author's previous book, The Power of Understanding People, and a stand-alone work, The Power of Understanding Yourself provides listeners with a blueprint for examining their true purpose and approach to life and a map for achieving greater personal happiness, professional success, and self-awareness.

This program is read by the author. The definitive guide to communicating and connecting in a hybrid world. Email replies that show up a week later. Video chats full of “oops sorry no you go” and “can you hear me?!” Ambiguous text-messages. Weird punctuation you can’t make heads or...

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

Tom Kelley, author of The Art of Innovation and the general manager of IDEO, the world-famous design firm, illuminates the strategies IDEO used to beat the devil's advocate and drive creativity throughout the organization.

Good coaching is a skill that requires a depth of understanding and plenty of practice if it is to deliver its astonishing potential. This extensively revised and expanded new audio edition of Coaching for Performance clearly explains the principles of coaching and illustrates them with examples of high performance from business and sport. It continues to follow the GROW sequence (Goals, Reality, Options, Will) and clarifies the process and practice of coaching.

Whether you’re an aspiring leader, a seasoned executive, or someone passionate about making a positive impact, Leadership Development Decoded offers practical, no-nonsense advice backed by real-world examples and the latest research.

What if the secret to being your best, attracting people, and leading people was merely knowing what, why, and how to commit to people? All you have ever wanted was to have more meaningful relationships, attract others to your cause, and be able to make a difference in the lives of the people around you. You can have all this and more when you harness the power of the commitment.

A Behavioral Scientist Notable Book of 2024 “An eye-opening analysis of why our politics have become so polarized….Keith Payne illuminates one of the biggest problems of our time and lights the way toward some promising solutions.” —Adam Grant, #1 New York Times bestselling author of...

Wondering how to reconcile your calling with your need to make a living wage, or what to do once your art starts selling, or how to achieve success in your field, or what it even means to be successful? David Nichtern offers his lived, learned experience as an entrepreneur, musician, and Buddhist teacher to first help you figure out what "success" means to you and then show you how to get there. He offers advice on the creative process and principles of business and ethics, and provides mindfulness exercises to help you integrate inspiration and aspiration, vocation, and avocation.

Includes an audiobook-exclusive interview with the author! Make achieving your goals and finding success possible with this one-of-a-kind guide by Robert Irvine, popular host of Food Network’s Restaurant: Impossible. Audio book includes exclusive bonus audio content! Robert Irvine knows a...

The groundbreaking science of how and why we talk, and how this ability impacts every area of our lives Humans are the only species that can transform internal ideas into talk, whether through speech, writing, or sign language. But why do we have this almost magical, special talent? It turns out...

Years ago, developing and sustaining a book of business was not as big a problem for accountants, attorneys, financial planners, and other professionals as it is today. Clients were more loyal to the firms they worked with, and unlikely to shop your services, compare rates, or jump ship. Times have changed! And if you don't change along with them...well, you're not going to enjoy yourself or have as much control over your career as you deserve. Believe it or not, you can enjoy the process of expanding your client base.

Harness the potent power of Kanban and Scrum with this bundle and take your project-management skills to the next level.

The most effective leaders are deeply aware of how their presence impacts every dimension of their leadership. This guide shows leaders in any organization how to move beyond the daily noise of your environment and connect with people to bring about change where it matters most.

You can live an extraordinary life without regrets. In this book, author Garrain Jones reveals a proven strategy to change your life by changing your mindset. His powerful story of transformation will help you create awareness into your natural state and embrace the uniqueness within you that will restore health, happiness, and abundance in everything you do. Let it take you out of your everyday sameness and transfer you to a state of everyday greatness.

How well does your organization respond to changing market conditions, customer needs, and emerging technologies when building software-based products? This practical guide presents Lean and Agile principles and patterns to help you move fast at scale - and demonstrates why and how to apply these methodologies throughout your organization. Through case studies, you'll learn how successful enterprises have rethought everything from governance and financial management to systems architecture and organizational culture in the pursuit of radically improved performance.

In Agile Leadership Toolkit, longtime agile leader Peter Koning provides a practical and invaluable steering wheel for agile leaders and their teams. Drawing on his extensive experience helping leaders drive more value from agile, Koning offers a comprehensive toolkit for continuously improving your environment.

In "ElevatEˣ: Unlock Your Exponential Potential", high-performance coach and business strategist Nhat Pham shares powerful strategies to help entrepreneurs, executives, and driven individuals unlock their exponential potential. Blending life experience, coaching frameworks, and candid reflection, Pham equips listeners with actionable strategies to master mindset, build self-awareness, and create lasting impact in work and life.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.