Management Communication Skills

Emotions are a huge part of who we are, and few people can understand and control them. Today, in a world full of distractions, people don't pay enough attention to them. After all, being in charge of emotions allows you to have better control of your life. This is a great achievement which is not easy to reach, but it is worth striving for. You can't change the circumstances that happen to you, but you can control the way you choose to respond to it.

Communication is the exchange of information between two or more people. This can be verbal, for example when two people converse, or it can be non-verbal, like the information we perceive through facial expressions or gestures that us know if a person is angry or cheerful. Within non-verbal communication, physical communication is of great importance: A kiss, a handshake, or a hug transfers a lot of information. Communication can be positive, negative, effective or ineffective.

Rest assured, this guide is designed for clarity and accessibility, devoid of complex legal jargon. It offers practical advice tailored to empower you, regardless of your background.

As a leader, you work hard at crafting effective messages. You aim to influence, persuade, present. You have a voice, you have a platform… but is anyone listening? The reality is that the people you’re talking to are distracted. They’re listening at a rate of 125–250 words per minute, but they’re thinking at 1,000–3,000 words per minute. That gap means they’re likely to miss 75% of what you say.

Two bestselling guides in one powerful book—Teen Social Survival Skills and Teen Emotional Intelligence—designed to help your teen thrive in today’s complex world. Perfect for ages 12–18, this book skips the lectures and delivers actionable strategies your teen can start using right away. Whether they’re navigating school stress or friendship drama, this guide helps them build the emotional strength and social skills to succeed—at home, at school, and in life. Empower your teen with the life skills they need—and the confidence they deserve.

Una nuova edizione aggiornata del classico della comunicazione e delle relazioni interpersonali! Un’affascinante versione audio di uno dei libri più venduti al mondo! Ti senti insicuro quando si tratta di un colloquio di lavoro o di una riunione? Sei timido quando capiti in una compagnia di persone che non conosci bene? Non riesci a comunicare con le persone in modo efficace? Questo audiolibro ti sarà d’aiuto! Dale Carnegie ci fornisce una serie di consigli pratici su come interagire con le persone in modo efficace e costruttivo e sviluppare relazioni positive e influenti.

Una guía basada en la empatía y la comunicación no violenta para apaciguar una pelea en casa, con los hijos, en la escuela, en el trabajo... o incluso una situación de violencia física. Vivimos en un mundo cada vez más dividido y no es extraordinario encontrarse con personas agresivas y confrontaciones difíciles. Afortunadamente, existen herramientas para convertirnos en pacificadores y transformar situaciones conflictivas en diálogos serenos y sin violencia.

You're not alone—many adults face similar challenges daily. Imagine confidently expressing your ideas, connecting deeply with others, and navigating conversations with ease. This guide offers a comprehensive toolkit tailored for modern communication needs, empowering you in all social settings. Even if you've felt daunted by past attempts to improve your skills, this book provides bite-sized, actionable advice that fits seamlessly into your daily life.

Dis-Solving Conflict from Within presents a new paradigm for looking at conflict. Written by a professional mediator (and an occasional adventure motorcyclist), this book presents a mindfulness-based framework for understanding conflict, and more importantly, responding to conflict with strength, clarity, and ease as opposed to reacting to it with fear, avoidance, or aggression.

Der bahnbrechende Weg, um Konflikte und Probleme zu lösen! Konfliktmanagement und Problemlösung völlig neu gedacht – Unterschiede schätzen, Gegensätze überwinden und Synergien schaffen: So geht Konfliktlösung heute – einvernehmlich, respektvoll und kreativ! Stephen R. Covey ist Autor des millionenfach verkauften Bestsellers "Die 7 Wege zur Effektivität", das als einflussreichstes Managementbuch des 20. Jahrhunderts gefeiert wird. Mit "Die 3. Alternative" stellt er einen bahnbrechenden Ansatz zur kreativen Lösung von Problemen und Konflikten vor.

Much has changed in the world since the original publication of Leading Out Loud, Terry Pearce's book on authentic leadership communication. Now, more than ever, the development of a leader's message is as crucial to success as the delivery of that message. In the third edition of his classic book, Terry Pearce shows leaders in all sectors how to communicate their values and vision to inspire commitment. In this important resource, Pearce continues to broaden the application of core principles, putting the spotlight on everyday, spontaneous communication.

Being a great leader means getting the fundamentals right. It also means consistently doing the "little things" that make a positive difference in the lives of employees, customers, and other stakeholders. The Busy Leader's Handbook: How to Lead People and Places That Thrive is a practical, easy-to-use book filled with gentle reminders of what we should be doing every day - especially when work is at its most intense.

Confidence is important. But calm and confidence together are a magical and powerful combination. After years of struggling with communication in school, business and public, Patricia Stark achieved this state of 'calmfidence', not through some single moment of revelation, but through years of small insights, 'aha' moments and constant practice. Today, after helping thousands of students and clients find their own voices and abilities, Stark makes her methods available in Calmfidence.

Leading for Organisational Change is an intelligent and practical guide to the human side of merger integration and other organizational change. Building a clear sense of common purpose and then reinforcing it through storytelling can underpin the success of an integration or significant change program. Pulling together the best thinking from neuroscience, psychology, business, and her rich personal experience in 20 years of leading change projects in professional services organizations and other people-centered businesses, author Jennifer Emery presents a framework for change.

In Alicia’s groundbreaking book, Driven to Thrive, she reveals 10 proven strategies to excel, expand, and elevate your career and life. Drawing upon 20 years of corporate experience working in human resources leadership roles and as a high-performance executive coach and consultant, she advocates for the critical need to use emotional intelligence skills to manage your relationship with yourself and others as the game-changer to winning in work and life. Driven to Thrive can be your go-to GPS to success.

The last few years have reinforced how we cannot avoid difficult conversations involving issues such as: COVID-19, climate change, fit for purpose, education, security of work, diversity and inclusion, physical and mental health.

In the fascinating audiobook, Janet Reibstein takes you through how to ‘learn relationships’ and explores the skills needed to communicate better, have empathy, and develop more productive and satisfying relationships at all levels. Peppered with case studies, practical tips and advice, Good Relations delves deeper into the new science and theory to discover exactly how we can interact more effectively.

Han existido exactamente tres temas que me han apasionado como nunca en mi vida, y en los cuales me he especializado y estos son: El Desarrollo Personal, el Liderazgo y el Coaching, y este audiolibro es el resultado de la interconexión de estos tres mundos, y lo he enfocado en el día a día de todas aquellas personas que a lo largo del mundo están a cargo de otras personas, ya sea como supervisores, jefes de grupo o gerentes.

If you ever wonder about how to think like an expert, the difference between your inner critic and the actor within, your ability to be heard, the value of being a musician, how to protect yourself from liars or how to overcome fears, you will find answers in this book.

Conflict is everywhere—in our homes, at work, on our social media feeds. But conflict isn't inherently bad. in fact, it's a normal and healthy part of human relationships, but many of us aren't good at managing conflict in our everyday lives. In The Secret to Getting Along (And Why it's Easier Than You Think!), attorney Gabrielle Hartley brings more than two decades of divorce mediation experience to helping you learn how to resolve conflict in ways that strengthen your relationships, reflect your values, and lead to positive outcomes for everyone involved.