Management Communication Skills

A general perception exists that ancient Indian literature on economic matters is fatalistic and an admixture of sacred and secular thoughts. Economic Sutra provides a comprehensive perspective on the elements of Indian economic thought leading up to and after the Arthashastra. Economic Sutra is...

Today's business environment is getting more competitive every day. Customer loyalty is becoming a quaint, old-fashioned notion. Customers shop around. And service that wows the customer is crucial in securing new business and preserving those long-standing associations with valuable clients. The bottom line: Satisfied customers equal success!

Managers accept the world as it is; movement starters push the boundaries to make it more just, compassionate, and even joyful. We all need to decide: Are we managers or movement starters? Jennifer Dulski, the head of Groups at Facebook, and former president of Change.org, explains how you can...

Read by the author. Tom Ziglar, CEO of Zig Ziglar Corp, shares ten leadership virtues that are essential for coaching employees through immense change and creating an environment of maximum potential and productivity. With the world changing so rapidly, many leaders are struggling to find new...

The CNN senior political analyst and USA Today columnist offers a path to navigating the toxic division in our culture without compromising our convictions and emotional well-being, based on her experience as a journalist during the Trump era, interviews with experts, and research on what leads...

In today’s corporate world and in politics, people with the ability to captivate and persuade those audiences they speak to usually find themselves recognized at a high level and in great demand. While their audiences may range from just a single client in a sales presentation to a fully packed stadium at a political rally, the techniques used by all successful presenters have a common theme.

This audiobook helps to remove the fear of misunderstanding when one expresses love in a corporate environment by teaching them to do this through their actions toward those they lead, by elevating those led to a place of honor and prominence. Treating them with more care and concern than is normally encountered in the corporate world of today. Put aside your concerns of appropriate behavior and do a deep dive into how to change your mindset on leading from a place of love.

La persuasión es una de las habilidades más efectivas para construir relaciones personales exitosas y alcanzar lo que deseamos en la vida, con efectos a largo plazo.

How would you act if you didn't care what people thought? Who would you be if you knew for sure that you were worthy, loved and accepted? What would you do if you knew failure was just a stepping-stone, not a final resting place? How much more time and energy would you have if you could confidently say no and ask for what you want? Brave New Girl is a straightforward guide to building more self-belief and reducing the need to people-please.

How can you possibly be successful in life if you're not successful with your relationships? How do rewarding relationships manage to turn into relationship problems? Have you ever felt no matter what you do to make things right, you end up feeling the same pain, disappointment, and despair of relationships gone bad? How do you let people know you just want to get along? Whether it's family, friends, coworkers, neighbors, business partners, fellow students, teachers - or any other relationship - this book will help you uncover hidden habits and patterns that are silently damaging your relationships.

Up to today, you've been behaving the way you do because of old internal programming and the attitudes that support those patterns. You may consider alternatives, but most of the time you tend to run on autopilot from your past learning. Within the framework of your thinking and focus, are you directing your destiny and life intentionally or are you going through life by default? That is a choice. The goal of The Achievement Manifesto is to give you a comprehensive formula for generating the success you desire - both personally and professionally.

Based upon research of what successful teams do to overcome severe odds, Do Big Things presents an intuitive, seven-step process that equips teams with how to quickly and consistently operate in a manner necessary for success. Filled with practical tools and engaging stories of teams today, Do Big Things equips leaders with “the how” to quickly identify and activate the behaviors needed to achieve more than you or your team ever thought possible.

In a good negotiation, everybody walks away a winner. Drawing on her nearly two decades of experience negotiating multimillion-dollar agreements with the most savvy people in sports, Molly Fletcher provides the strategies and tactics business professionals need to find common ground, strengthen relationships, and close more deals.

Success is built on connections we make with people and ideas. Whether it's connecting with customers to improve their service experience, or connecting with the strategic business plan and objectives for the coming year, the foundation for success starts with connection. In Connect, Keith Harrell and Hattie Hill reveal the seven core competencies needed to connect individuals and organizations in order to heighten productivity and to maximize personal and professional success.

Best-selling author Robert E. Quinn ( Deep Change, 90,000 copies sold) and his son, Ryan Quinn, show through personal experience and scientific research how anyone can become a positive force in any situation through a proven method to increase his or her level of influence and effectiveness.

Work With Me is the timely collaboration of two of the world's foremost authorities on gender relations. Barbara Annis, world-renowned expert on gender issues in the workplace, and John Gray, author of the number-one relationship book of all time, Men Are from Mars, Women Are from Venus, team up to resolve the most stressful and confusing challenges facing men and women at work.

En "El poder del conflicto", los autores explican qué sucede cuando aparecen los desacuerdos entre las personas y cómo podemos pasar de un abismo a la reconexión armoniosa. Trabajar en los constantes desajustes y sus reparaciones de la vida cotidiana - el silencio y la evasión son, en realidad, obstáculos que nos impiden crecer - nos ayuda a formar relaciones profundas, duraderas y de confianza, así como adquirir resiliencia en tiempos de estrés y trauma, y ​​alcanzar un sólido sentido del yo en el mundo.

Negotiations can be a perplexing and often-intimidating endeavor. Are there aspects about the process that are hiding beneath the surface, unknown to even experienced negotiators? Or insider tools that would change your game considerably? The answer is yes—and they're all revealed in this practical guide from a world-renowned negotiation expert. Negotiation Essentials demystifies this all-important subject, helping you break the process down into easily digestible parts.

Technology has transformed the way we communicate. We send and receive more and more emails every day. We text. We tweet. We have reduced our communications down to efficient sound bites - and at the same time, many of us seem to know less and less about how to connect. Deeply, profoundly connect.

The way you feel today - with fear, doubt, and insecurity flooding your mind with every step you take - is simply an outward representation of all the things that caused you pain as a child. Let me try to explain it this way: Did you ever hear your doctor say that a fever isn't a disease? If running a fever is not an illness, then what is it? It's a symptom. In this book you will learn how to build self-confidence.