Management Communication Skills

To effectively convey what you're feeling and thinking takes skill and requires effort—no one is born knowing how to be the perfect communicator. You can become a master communicator, even if you find yourself often feeling tongue-tied and hesitant.

If you are tired of the anxiety, frustration, and fear that pervade your connections with other people, both online and in real life, Sarah Stewart Holland and Beth Silvers want you to know one thing—you are not alone. In this book they will help you understand the powerful connections you have with other people on a personal, community-based, national, and even international level.

Whether you're involved in a labor-management dispute or a landlord-tenant disagreement, considering a major purchase or overseeing a large commercial transaction, there are elements that are common to all negotiations. This book walks the listener through the world of negotiating in an easy-to-follow, step-by-step fashion, covering the macro and micro-process of negotiations, the importance of adequate preparation, knowledge of the rules, and the role and usefulness of a mediator.

Authenticity, compassion, and alignment are the new paths to leadership success. Whether you’re the coach of a sports team; a nonprofit executive; or leading a small organization, or Fortune 500 company, the secret sauce lies in your ability to connect. Don't know how, or what to do? Executive coach, business professor, and author Dr. Michelle K. Johnston, along with the voices of 18 leaders at large and small organizations across North America, South America, and Europe, empower you to project your authentic leadership style. Start listening!

Negotiations are challenging and sometimes scary. You prepare and know what you want, but then things go terribly wrong. Your emotions get in the way. Sometimes you don’t even try, or lose your way and fail to achieve your objectives. This audiobook helps you get out of your own way, manage your emotions, and negotiate effectively.

In today’s contentious culture, how do you get what you want while preserving your important relationships and your own integrity? Some suffer in silence as chronic avoiders. Others can’t help but challenge people who say or do something they disagree with. But you can learn to transcend your innate personality and old habits to respond thoughtfully and strategically to any conflict. In Conflict Fluent, conflict resolution specialist Emily Taylor teaches listeners five proven approaches.

Im richtigen Ton können wir alles sagen, im falschen nichts. Schlagfertigkeit 2.0: Die beliebte Bestseller-Autorin Nicole Staudinger zeigt, wie wir mit Worten Brücken bauen können. Als Schlagfertigkeitsqueen brachte sie uns bei, jede Situation wortgewandt zu meistern - nun, in "Leicht gesagt!" aber zeigt sie uns, wie wir nicht nur gekonnt parieren, sondern mit guter Kommunikation Konflikte im Alltag, dem Job, der Familie und der Liebe nachhaltig lösen und uns endlich wieder verstehen.

Most of us struggle to find the balance between being friendly and liked, and standing our ground or setting boundaries to get what we want. We feel that we should change in order to fit in, even when that goes against who we are. Irresistible Assertiveness will teach you how to proceed in delicate situations and how to set clear boundaries in a courteous and pleasant way that will create mutual understanding and help you to get what you want without being a jerk.

Charismatiker fallen nicht vom Himmel - sie werden gemacht! In einer komplexen Welt voller Veränderungen und Widersprüche brauchen Führungskräfte eine besondere Stärke: eine Ausstrahlung, die auf andere inspirierend, orientierend und anziehend wirkt. Doch was macht eine charismatische Persönlichkeit aus? Um dem Phänomen Charisma auf die Spur zu kommen, beschäftigt sich Christiane Deters mit dem Leben und Wirken sechs bekannter Persönlichkeiten: Coco Chanel, Elisabeth Selbert und Ruth Bader Ginsburg sowie Martin Luther King, Barack Obama und Willy Brandt.

In Speak!, you will learn to: conquer fear and gain comfort in public speaking; create and maintain positive impressions; be more natural and relaxed when making presentations; communicate ideas with clarity and force; sell ideas and inspire others; plan and organize professional presentations; speak to a virtual audience; and bring the audience into the conversation, don't talk them to death!

Learn 2 Love 2 Live Together is a dive into the human experience in today's modern world. We will search and explore the inner complexities of contemporary man's relationships with himself, with the end goal of learning from them and improving on them. Learn 2 Love 2 Live Together is the first book of its kind that challenges the listener to face current issues in evolving times, provoking them to ponder pertinent questions.

As organizations around the world are putting more focus on the mindset and wellbeing of staff, the need to develop Emotional Intelligence (EI) has never been greater. Cutting through the hype and dispelling the myths about EI, this practical, easy-to-use resource provides clear guidance, powerful tools, and actionable steps for developing and implementing EI in the workplace for immediate results.

Are you tired of putting everyone else’s priorities ahead of your own? Have you tried saying no to people but didn’t want to seem harsh? Have you agreed to something just to avoid conflict? Have you thought about whether or not the reason you're stuck is you, or at least something about you? Are you confused about what the true reason might be? Do you feel like your people-pleasing has let others down, somehow, or worse, failed your younger self, wasted potential, or squandered opportunities?

In an era when people and money are flowing fast across international boundaries, physically and virtually, culture crashes have become increasingly frequent, says international business consultant Michael Landers. A culture crash is what happens when someone unwittingly offends, frustrates or mystifies a person from a different culture. This can lead to lost business, hurt feelings, damaged relationships, even international incidents.

Discover the secret to becoming a person-focused manager and the leader who gets the best results! Bursting with quotes, anecdotes, and historical titbits, this audio version of the book offers a practical and out-of-the-box approach to a management style that works. Delving into real historical examples of what makes a good leader, along with how old lessons of leadership can be applied to our modern workforce, Tales of the Person-Focused Manager combines authentic advice with tons of engaging stories.

Today's business environment is getting more competitive every day. Customer loyalty is becoming a quaint, old-fashioned notion. Customers shop around. And service that wows the customer is crucial in securing new business and preserving those long-standing associations with valuable clients. The bottom line: Satisfied customers equal success!

In today’s corporate world and in politics, people with the ability to captivate and persuade those audiences they speak to usually find themselves recognized at a high level and in great demand. While their audiences may range from just a single client in a sales presentation to a fully packed stadium at a political rally, the techniques used by all successful presenters have a common theme.

This audiobook helps to remove the fear of misunderstanding when one expresses love in a corporate environment by teaching them to do this through their actions toward those they lead, by elevating those led to a place of honor and prominence. Treating them with more care and concern than is normally encountered in the corporate world of today. Put aside your concerns of appropriate behavior and do a deep dive into how to change your mindset on leading from a place of love.

La persuasión es una de las habilidades más efectivas para construir relaciones personales exitosas y alcanzar lo que deseamos en la vida, con efectos a largo plazo.

Are you stuck in your home-based business? Have you tried sharing, but it’s not leading anywhere? Is your life an endless chain of no’s? Then, it’s time to get unstuck. Find your unique way of sharing. Get over the fear of talking to people you’ve never met with specific action steps. It’s time to grow! This is the year you get unstuck.