Management Communication Skills

Rest assured, this guide is designed for clarity and accessibility, devoid of complex legal jargon. It offers practical advice tailored to empower you, regardless of your background.

Dis-Solving Conflict from Within presents a new paradigm for looking at conflict. Written by a professional mediator (and an occasional adventure motorcyclist), this book presents a mindfulness-based framework for understanding conflict, and more importantly, responding to conflict with strength, clarity, and ease as opposed to reacting to it with fear, avoidance, or aggression.

As a leader, you work hard at crafting effective messages. You aim to influence, persuade, present. You have a voice, you have a platform… but is anyone listening? The reality is that the people you’re talking to are distracted. They’re listening at a rate of 125–250 words per minute, but they’re thinking at 1,000–3,000 words per minute. That gap means they’re likely to miss 75% of what you say.

Short on time? Or maybe you’ve already read the book, but need a refresh on the most important takeaways. In a quick, easy listen, you can take the main principles from Never Split the Difference: Negotiating As If Your Life Depended On It! Ever find yourself in a difficult business situation? Or do you have a difficult time relating to others when conversing? Never Split the Difference, written by Chris Voss, addresses one of the most difficult subjects that most of us learn but never master: The art of a good negotiation.

Una nuova edizione aggiornata del classico della comunicazione e delle relazioni interpersonali! Un’affascinante versione audio di uno dei libri più venduti al mondo! Ti senti insicuro quando si tratta di un colloquio di lavoro o di una riunione? Sei timido quando capiti in una compagnia di persone che non conosci bene? Non riesci a comunicare con le persone in modo efficace? Questo audiolibro ti sarà d’aiuto! Dale Carnegie ci fornisce una serie di consigli pratici su come interagire con le persone in modo efficace e costruttivo e sviluppare relazioni positive e influenti.

Una guía basada en la empatía y la comunicación no violenta para apaciguar una pelea en casa, con los hijos, en la escuela, en el trabajo... o incluso una situación de violencia física. Vivimos en un mundo cada vez más dividido y no es extraordinario encontrarse con personas agresivas y confrontaciones difíciles. Afortunadamente, existen herramientas para convertirnos en pacificadores y transformar situaciones conflictivas en diálogos serenos y sin violencia.

You have the confidence to excel and shine in every social setting. All you need to do is unlock your inner rock star with everything that is shared in this audiobook. Just about anyone can start applying these strategies in his or her life right away.

This book will help you understand what both superiors and team members require from a leader, and how to manage and guide these expectations towards preferential outcomes every time. This book is mainly framed inside the working environment, but whether you are a football coach, sales manager, financial advisor, or entrepreneur, this book has information relevant to your day-to-day business interactions and when used correctly, it will greatly enhance your production and progression within your chosen field.

Der bahnbrechende Weg, um Konflikte und Probleme zu lösen! Konfliktmanagement und Problemlösung völlig neu gedacht – Unterschiede schätzen, Gegensätze überwinden und Synergien schaffen: So geht Konfliktlösung heute – einvernehmlich, respektvoll und kreativ! Stephen R. Covey ist Autor des millionenfach verkauften Bestsellers "Die 7 Wege zur Effektivität", das als einflussreichstes Managementbuch des 20. Jahrhunderts gefeiert wird. Mit "Die 3. Alternative" stellt er einen bahnbrechenden Ansatz zur kreativen Lösung von Problemen und Konflikten vor.

In today’s corporate world and in politics, people with the ability to captivate and persuade those audiences they speak to usually find themselves recognized at a high level and in great demand. While their audiences may range from just a single client in a sales presentation to a fully packed stadium at a political rally, the techniques used by all successful presenters have a common theme.

Much has changed in the world since the original publication of Leading Out Loud, Terry Pearce's book on authentic leadership communication. Now, more than ever, the development of a leader's message is as crucial to success as the delivery of that message. In the third edition of his classic book, Terry Pearce shows leaders in all sectors how to communicate their values and vision to inspire commitment. In this important resource, Pearce continues to broaden the application of core principles, putting the spotlight on everyday, spontaneous communication.

Being a great leader means getting the fundamentals right. It also means consistently doing the "little things" that make a positive difference in the lives of employees, customers, and other stakeholders. The Busy Leader's Handbook: How to Lead People and Places That Thrive is a practical, easy-to-use book filled with gentle reminders of what we should be doing every day - especially when work is at its most intense.

If a picture is worth a thousand words, and finding the right words takes time, and time is money, then wouldn't it follow that business leaders could make more money-in less time-if they simply took a more "visual" approach to how they manage and lead? Okay, it's not quite that simple...but VisuaLeadership will forever change the way you think and communicate by showing how you can quickly and easily leverage the power of visual imagery, mental models, metaphor, analogy, storytelling, and humor to help you take your game to a whole new level.

Leading for Organisational Change is an intelligent and practical guide to the human side of merger integration and other organizational change. Building a clear sense of common purpose and then reinforcing it through storytelling can underpin the success of an integration or significant change program. Pulling together the best thinking from neuroscience, psychology, business, and her rich personal experience in 20 years of leading change projects in professional services organizations and other people-centered businesses, author Jennifer Emery presents a framework for change.

In Alicia’s groundbreaking book, Driven to Thrive, she reveals 10 proven strategies to excel, expand, and elevate your career and life. Drawing upon 20 years of corporate experience working in human resources leadership roles and as a high-performance executive coach and consultant, she advocates for the critical need to use emotional intelligence skills to manage your relationship with yourself and others as the game-changer to winning in work and life. Driven to Thrive can be your go-to GPS to success.

Sólida formación profesional, profunda sensibilidad, capacidad de adaptación, audacia y observación son solo algunas de las cualidades que esta afamada profesional recomienda a quienes deseen sondear su camino. Un libro para disfrutar y aprender. Ideal para psicólogos, sociólogos e interesados en el estudio de las relaciones humanas.

The last few years have reinforced how we cannot avoid difficult conversations involving issues such as: COVID-19, climate change, fit for purpose, education, security of work, diversity and inclusion, physical and mental health.

This book offers practical tools to help you rebuild trust, improve communication, and rekindle connection. Whether your relationship feels strained or you’re seeking to deepen your bond, this guide provides clear, actionable steps to create a thriving, love-filled partnership.

People often convey intended and unintended messages in ways that extend far beyond the words they use. A gesture, a tone, a figure of speech - it's our unconscious biases that speak volumes. When you understand how they are manifested through “micromessages”, you operate a step ahead of everyone. This peerless guide has helped business leaders across more than 300 companies in 35 countries. Now, this new edition has been updated for a world where digital platforms and social upheaval have revolutionized the way we communicate.

We live in a time of social and interpersonal conflict unprecedented since the upheavals of the 1960s—and perhaps even since the Civil War. Evolving social roles, astonishing political turmoil, the rise of “cancel culture,” and the necessity of difficult conversations leave people wondering what to say—at the workplace, in social and civic groups, and around the family dinner table.