Management Systems

What is your digital business model? While many leaders of companies recognize the threat from digital - and the potential opportunity - they lack a common language or a compelling framework to help them assess it and, more importantly, to direct them. They don't know how to think about their digital business model. In this probing and practical book, Peter Weill and Stephanie Woerner provide much-needed tools, self-assessments, motivating examples, and key financial analyses of where the profits will likely be made.

Do your connections with friends, family, or romantic partners leave you feeling dissatisfied or disconnected? In this book, emotional intelligence pioneer Jeanne Segal, PhD, doesn't just talk about love and connection; she shows you how to get and give loving experiences that are nurturing and fulfilling. Feeling Loved explores what we unwittingly do that hijacks our ability to feel loved and goes on to offer powerful research-based tools to transform relationships and support emotional well-being.

Data is everywhere, coming at us in a never-ceasing, ever-rising river that threatens to overwhelm us. Igor Tulchinsky, the trader behind global quantitative investment management firm WorldQuant, reveals, how natural patterns underlie data patterns that may dictate life or death, success, or failure. This book demonstrates how to exercise real intelligence by discerning the patterns that surround us every day and how to leverage this information into success in the workplace and beyond.

This collection of essays deals with the situated management of risk in a wide variety of organizational settings. The emphasis in these contributions is upon the variety of ways in which organizational actors, in combination with a range of material technologies and artifacts, such as safety reporting systems, risk maps, and key risk indicators, accomplish and make sense of the normal work of managing risk - riskwork.

In his book Driving Eureka!, best-selling business author Doug Hall presents the System Driven Innovation scientific method for enabling innovation by everyone, everywhere, every day. It’s the essential resource you need to enable yourself - and your team - to innovate, succeed, and do amazing things that matter, on a daily basis.

It's a sad fact that most projects fail - as many as 70%, according to one well-known study. Those failed projects cost billions of dollars. Perhaps they’ve even cost you or your company. You’ve hired certified project managers and implemented project management techniques, and yet you still don’t have the success you need. Bare Knuckled Project Management has the answer.

Andy Lazris, MD, is a practicing primary care physician who experiences the effects of Medicare policy on a daily basis. As a result, he believes that the way we care for our elderly has taken a wrong turn and that Medicare is complicit in creating the very problems it seeks to solve. Aging is not a disease to be cured; it is a life stage to be lived. Lazris argues that aggressive treatments cannot change that fact but only get in the way and decrease quality of life.

It seems simple enough. But understanding your desired impact and how it fits into a larger picture, connecting your work to others and finding new collaborators, and bringing those collaborators together and moving them in a unified direction is never easy. Cleveland Justis and Daniel Student share a road map for effective partnerships that increase impact and profitability. Using real-life examples and practice exercises, the authors teach how to acquire and use skills to solve complex problems and propel your organization forward by combining a multitude of perspectives.

Brain Break offers a deep dive into the psychology behind brain rest and why it's crucial for mental clarity and emotional well-being. Discover practical strategies to quiet your mind, reduce stress, and recharge your cognitive functions. This book provides science-backed insights and easy-to-follow exercises designed to help you achieve mental calm and focus.

Unlock the future of customer service with AI. Building a Smart Customer Service System with AI: From Chatbots to Personalized Support is a comprehensive guide that shows businesses how to leverage artificial intelligence to transform their customer support operations.

As humans, we feel naturally attuned to the organization within our lives, so we openly accept a daily routine in our day-to-day activities. However, when you are having difficulty managing your time in an orderly manner, the office can soon turn into organized chaos. Poor time management is a matter that most people recognize to varying degrees but prefer not to confront.

Notre fonctionnement est une conséquence directe de notre façon de nous utiliser. Or, nous avons l'habitude de foncer tout droit vers le but et de ne pas considérer les moyens par lesquels nous l'atteignons.

Your First AI Blueprint cuts through the chaos and overwhelm. It gives you a simple, beginner-friendly guide to understanding AI, talking to it effectively, and building real systems that save time, reduce stress, and boost your value at work — exactly the roadmap people wish they had when they first started. You don’t need to be technical. You don’t need coding. You don’t need years of experience. You just need a clear pathway, one that shows you exactly how to think, communicate, and build with AI in a way that feels natural and immediately useful.

This book gives you a proven, step-by-step system to smash your next pay review meeting and finally earn what you’re worth.

The Resilient CEO Framework is a strategic guide for leaders seeking sustainable impact in a fast-paced, ever-changing environment. Through a structured and practical approach, this audiobook explores how to streamline workflows, empower teams, and create focused priority systems that drive clarity and long-term results.

「働きがいのある会社」日本版で10年連続ランクイン！

It's Never About the Money challenges the conventional idea that money is the primary driver of success in business. Instead, the book explores how effective leadership, strong culture, and aligning values are the true ingredients for sustainable growth. Through personal anecdotes, practical strategies, and a step-by-step framework called the Performance Motivator™ System, Michelle Simms-Reiter shows how businesses can attract top talent, improve morale, and thrive-even in challenging times. This book offers insights for leaders at every level to build lasting success beyond financial gain.

Most books that teach you how to build and grow a business are organized around the functional areas of business, such as people, finance, operations, and marketing. Those things are important and necessary - no question - but what is missing is an overarching methodology that systematically reels in every aspect of building and growing a successful company and creates a repeatable process to execute on the activities that will lead to big growth in your company.

The Anatomy of Transformation is a proven system that has been used over a quarter of a century to help take individuals and businesses to the next level...no matter how successful they already are! The Anatomy of Transformation outlines the seven phases that you must go through to achieve transformation in your life and in your business. This system has been used by sports figures, entertainers, students, entrepreneurs, and everyday people.

Extensively revised and expanded, Future Search, the classic, definitive, best-selling book on one of the most powerful methods for changing and improving all types of organizations and communities, includes a host of new tools, and three new chapters. If you want to do strategic planning, product innovation, quality improvement, organizational restructuring, or any other major change in a participative, whole system way, this book is your guide.