Performance Coaching

Over the last 15 years, Coaching and Mentoring has become the go-to guide for anyone looking to develop their coaching and mentoring skills at individual, team or organizational level. Clear and accessible, it uses practical tools and best practice to demonstrate how to relate theoretical models to specific situations to gain real benefits. Now in its 3rd edition, Coaching and Mentoring has been fully updated to cover the latest thinking and developments in this area including extended coverage of coaching supervision.

Great companies, large and small, rise or fall because of their talent: The more high performers on your team, the more successful your organization will be. Of course, that’s easier said than done. Research shows that only about 25% of all new hires turn out to be high performers. But companies that have used Brad Smart’s Topgrading system over the past two decades have boosted their hiring success rates dramatically - sometimes even to 90%.

Drawing on two decades of leadership and coaching research, Vallée and Bloom reveal the proven strategies behind the University of Windsor women’s basketball team’s transformation from last place to five-time national champions. Dare to Win bridges the gap between theory and practice, blending leadership insights, real-world examples, and Vallée’s experiences as both an academic researcher and a championship-winning coach. This invaluable resource is perfect for anyone seeking to build successful teams and elevate leadership, management, and coaching skills in sports and beyond.

Revised and updated, the second edition of Leadership Coaching draws on the top coaching practitioners’ thinking and writing to present an in-depth understanding of the tools, techniques, and frameworks that can be used to enhance the coach/coachee relationship.

NEW YORK TIMES BESTSELLER The Washington Post sportswriter and New York Times bestselling author of the “fascinating” (The Wall Street Journal) The Real All Americans presents a love letter to the extraordinary coaches and athletes she has covered over the years and the actionable principles...

This book is for you.... The coach who has so much to give, you wake up thinking about how to contribute more. The coach who wants to make a difference in the world and build an abundant life and business in the process. The coach who wants to be more than good.... More than great.... This book is for the coach who wants to be truly extraordinary. This is not just a technical manual or a motivational manifesto. This is not a book with vague theories and philosophies. It's a practical, actionable guide you can come back to again and again. It includes structures, techniques, and tools.

Best-selling author Denis Waitley, in conversation with Dan Strutzel, offers timeless and timely advice on how to apply his philosophy to the digital age and attain personal and professional excellence today.

The Mental Edge for Young Athletes is a practical, one-of-a-kind guide for athletes and their parents (includes a powerful parent guide) written by two-time world champion and elite mental coach Jeff Greenwald, MFT. While many of the recent mental training books for kids offer surface-level advice or rigid checklists, The Mental Edge for Young Athletes goes much deeper and is remarkably relatable.

Scale Yourself is a practical guide to designing a personal operating system that replaces chaos with calm, and effort with leverage. It begins with systems thinking for individuals and shows how to architect a reliable, humane, and adaptable workflow across tasks, information, and decisions.

Most people associate performance management with the annual review, which is universally dreaded by employees, management, and HR professionals alike. It's a cookie-cutter, fear-based, top-down approach that emphasizes negatives over positives and stifles healthy career conversations. It's never been shown to motivate anyone to do anything but try to avoid it, but nobody feels like they have any alternative. Tamra Chandler has one - and it works.

All great coaches know how to ask good open-ended questions and how to give effective feedback. They keep a balanced and honest perspective that separates the person from the problem or issue; coaching to leverage their unique strengths and helping them improve weaknesses with a mindset focused on continuous improvement.

Famous three-time Grand Slam winner Arthur Ashe pointed out that many in sports fall victim to “paralysis by analysis”. Athletes on any level can experience the pain of overthinking and sabotaging their performance. Blame many traditional methods of teaching and training. How can we train smarter, not harder? If only our body and mind could perform in a way that’s more natural and instinctive. The best athletes have this quality, but many feel it is simply unattainable for them. I assure you it is not.

The 12 Pillars of Peak Performance gives valuable information on becoming a peak performer in sports, business, and life.

This beginner-friendly guide turns high performance from a buzzword into a practical, humane system you can run on a busy schedule. Through clear frameworks and real-world examples, you’ll learn how to build weekly rhythms you can trust, execute daily with momentum, protect attention, and manage energy as a multiplier. You’ll design simple notes that become a personal knowledge base, write communication that saves time, and use a 12-week sprint to turn intentions into shipped results. The tools are light, the language is plain, and the focus is on progress you can feel by next week.

Now in a new, expanded, and fully revised third edition, this best-selling audio handbook will help you learn the skills, and the art, of good coaching, and realise its enormous value in unlocking people's potential to maximize their own performance. This edition includes additional chapters on incorporating meaning and purpose into work and goal-setting, a spiritual approach to coaching, and a final section on "Coaching the Organisations' Culture".

Chances are, if you're a manager in most any organization today, coaching has become an integral part of your responsibilities. And there's no more effective approach to coaching than Action Coaching.

Become a more effective leader by discovering the resources you already have. Pamela McLean, CEO and cofounder of the Hudson Institute for Coaching, has been at the forefront of the field for the past three decades, using clinical and organizational psychology to provide the highest-quality coaching and development training to professionals in organizations and solo practice worldwide. Now, Pamela is teaching listeners to cultivate their leadership potential through "use of self as instrument," a key dimension of developmental coaching that emphasizes the whole person.

There's a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counselling), and helping top performers excel (mentoring). Unfortunately, most managers don't truly understand how and when to do each. The updated and revised edition of Coaching, Counselling & Mentoring gives managers specific, practical techniques for using all three to improve the performance of all their people.

We hear words like peak productivity all the time. In today’s world, it’s all about doing the best and most you can in the hours you have. You are given examples of people like Elon Musk and Warren Buffet, but even as those names are mentioned, your mind drifts off. Those personalities are super humans; you can’t ever reach their potential. Right?

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.