Person Communication Skills

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

Keeping someone's attention while telling a story is a trick not everyone knows. Just regurgitating facts and figures is no way to achieve it. You need something relatable that your audience can feel and see themselves in. Using storytelling while communicating a message is one way of doing this.

I wrote this book to help you respond to anyone who tries to engage you with hostile emails, texts, Facebook postings, vicious rumors, or just plain difficult behavior. But before I explain how to write a BIFF response, I want to give you a brief understanding of how HCPs think.

Human behavior professor and award-winning executive career coach Melody Wilding has helped thousands of clients advocate for their needs at work while navigating the minefield of office politics. In this clear, tactical guide, Wilding shows you how to operate from a position of power—even if you lack formal authority—to build the emotional intelligence, relational capital, and negotiation savvy to succeed in a world of competing stakeholders and remote work.

What sets this comprehensive guide apart from other publications is its holistic approach. It delves into the realms of psychology, sociology, neurology, and anthropology, weaving together a tapestry of knowledge that provides a comprehensive understanding of human nature. With the author's expertise and scholarly research, this book paints a vivid picture of the human mind and offers practical insights that can be applied in real-life situations.

Unlock the charisma code and learn how to start living life as a more likeable, successful, sociable, and charming person. In this best-selling guide, Tom Anderson and Angelina Williams hand you the step-by-step blueprint to living life as an alluring, fascinating, and engaging person.

Whether you're at a job interview or a cocktail party, searching LinkedIn, or swiping right on a dating site, you want (no - need) to understand what people are really thinking, regardless of what they're saying. Understanding what others are trying to tell you with their posture, hand gestures, eye contact (or lack thereof), or incessant fiddling with their iPhone might all be even more important than what you're projecting yourself.

This program explains the concepts of Davis Dyslexia Correction® for people who would rather listen than read. At the age of 38, Ronald D. Davis made a discovery about a perception that enabled him to read a book cover to cover - for the first time. The methods he developed have helped thousands of children and adults around the world to overcome reading, writing, study, and attention problems.

Whether you talk, text, or email, Effective Communication at Work has everything you need to help boost your workplace performance and productivity. From honing listening to polishing speaking and writing skills, this essential guide delivers simple, powerful strategies and timely tips that can help you increase the impact of your business communication and correspondence both online and offline. Learn how to build stronger relationships and advance your career by mastering the art of effective communication.

Learn the most effective observation techniques and how they can influence your interactions with others; find out the different facial expressions and how to decode them; understand how someone’s posture and gestures can give away their emotions, and more!

Do you want to understand how influence works in real life—not just on paper? This book explores the tools, tactics, and psychology behind persuasion, manipulation, and unconscious influence. Whether you're looking to strengthen your own defenses or learn how to ethically influence others, this guide provides a structured introduction to the most powerful psychological techniques used in everyday life.

What do influence people’s behavior? Why people think what they think, say what they say, do what they do? And what if you could analyze what’s behind their words and their actions? You could read them like an open book. You could influence them, even manipulate them. Don't worry, you're going to learn it. In this 3-books-in-1 guide, you’ll find all the answers you're looking for about people’s behavior and manipulation.

In today’s fast-paced and increasingly digital world, strong interpersonal skills are more important than ever. Mastering People Skills is a comprehensive guide to improving your communication, emotional intelligence, conflict resolution, and adaptability—skills that are essential for building meaningful relationships and achieving success in both personal and professional settings. This book covers the full spectrum of people skills.

Speak Easy is a framework to help anyone who is struggling with communication to learn the three A’s. They will learn how to be Articulate, Assertive, and Audacious when presenting their message and interacting with others. Eliminate hesitancy and build a voice full of power. In Speak Easy, you will learn: The traits that make up a confident communicator, how to use your thoughts, words, tonality, and body language effectively, strategies on how to develop an interesting personality, processes to create your own voice, ideas, and insights, and much more.

In How to Deal with Toxic People: Practical Tactics for Ending the Hold of Toxic Friends, Family, and Colleagues, you’ll learn how to spot manipulation early, protect your boundaries, and free yourself from their influence—without guilt, drama, or second-guessing. This is a short, no-fluff guide designed to be listened to and used immediately. Each chapter gives you strategies you can apply right now, whether the toxic person in your life is a controlling boss, a manipulative friend, or a family member who refuses to respect your limits.

All of us have to deal with difficult people. Whether we’re asking our neighbour to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want. Laurence and Emily Alison are world leaders in forensic psychology and they specialise in the most difficult interactions imaginable: criminal interrogations. They advise and train the police, security agencies, the FBI and the CIA on how to deal with extremely dangerous suspects when the stakes are high.

Imagine this: You go to a party, business meeting, or you just met someone new. In less than three seconds, you already know more about them than anyone around. You know if they’re stressed, overwhelmed, or happy. You even know how they feel about you and every other person around. More than that.... Because nonverbal communication is 93 percent of what we convey, you’re fully aware of how your nonverbal cues affect people. You understand your own body. You know how to make yourself likable. You feel limitless with your personal and social skills.

"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.

Is charisma essential for every leader? Absolutely. At its core, leadership is influence—nothing more, nothing less. And to influence others effectively, you must connect with them. In The Charismatic Leader: 21 Skills for Connecting with People, John Maxwell reveals his proven roadmap to more impactful leadership through the power of charisma. Narrated by Maxwell himself, this audiobook immerses you in his wisdom, guiding you step by step toward mastering the art of meaningful connection. The secret? Shift your mindset from "Here I am!" to "Ah, there you are!"

Communication and Self-Confidence go beyond what you say and do. They are matters of consciousness and energy-exchange. This book addresses everything you wanted to know about Communication that is not taught in Academia or Corporate Courses because they dismiss ideas about "consciousness" and "energy". Learn how to send good vibes, neutralize bad vibes, speak publicly, strengthen your aura and presence, develop humor and integrity and be spontaneous in your self-expression.