Personal Communication

Following on the runaway success of her book Boundary Boss, Terri Cole presents a practice-packed guide to help you establish the robust boundaries that are essential for an empowered and deeply satisfying life. The Boundary Boss Workbook greatly expands on the transformational tools Cole introduced in her debut book. You’ll start with the essential truths about boundaries and how they operate, then dive straight into potent exercises—including assessments, scripts, mindfulness, embodiment, gratitude, celebration, and more.

In the workplace, people often choose niceness over honesty in order to avoid hurt feelings or conflict. The truth is, there are hidden costs of "niceness" that allow inequities to endure, projects to fail, and organizations to stagnate. Growth comes from courageous conversations and genuine, authentic action. The Price of Nice introduces an innovative, proven four-step framework that shows listeners how to spot problem areas that are often masked by artificial niceness; facilitate difficult conversations and navigate conflict; empower genuine action and cease endless discussions; and more.

From licensed educator and TikTok phenom Laura Danger, an insightful and practical guide that will teach you how to recognize unproductive dynamics at home, transform your relationships, find your community—and break free from a life of mediocrity. Ever had the feeling your spouse is totally...

Mon cœur s’est rempli de joie en entendant ces mots de Rémy, l’un de mes derniers patients. Cela m’a rappelé que mon travail ne consiste pas seulement à aider les gens à améliorer leur communication verbale et non verbale, mais aussi à les aider à obtenir la vie qu’ils veulent et méritent.

Do you ever walk away from a conversation thinking, “Why did I say that?” Or worse—“Why didn’t I say anything at all?” If so, you’re not alone and you don’t have to stay stuck. Peters’ 2025 updated edition of her best-selling guide is here to rescue your social life, sharpen your communication, and help you master the art of human connection—with a good laugh along the way. People may forget your words, but they’ll never forget how you made them feel.

Practice a new framework for dismantling racial bias in our society, our workplaces, and ourselves: by learning to detect it as well as people of color do. How do we combat racism in a world determined to tell us it doesn’t exist? To hold the line against racism, we need to know it when we see...

Today, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can't stand—not fewer—and, too often, if we aren't yelling at each other, we've just quit talking altogether. The global bestseller Dealing with People You Can't Stand has been helping people make the best of tough situations for nearly three decades, and this new edition has been fully updated to address the needs of our time.

NEW YORK TIMES BESTSELLER The definitive guide to telling an unforgettable story in any setting, drawing on twenty-five years of experience from the storytelling experts at The Moth “From toasts to eulogies, from job interviews to social events, this book will help you with ideas...

Pardonner pour guérir, guérir pour pardonner. Et d'abord, qu'est-ce que pardonner ?

Skill with people is the one essential ingredient for success and happiness at home and in business. The Art of Dealing with People gives you the skills to take your people skills to a level that you never thought possible! Skill in human relations is similar to skill in any other field, in that success depends on understanding and mastering certain basic general principles. You must not only know what to do, but why you're doing it.

Whether it’s a manipulative boss, a controlling partner, or a toxic friend or roommate, chances are you’ve encountered mind games in your relationships. The 13 Power Moves of Dark Psychology will help you decode gaslighting and deception by reading body language, recognizing behavior patterns, and understanding the methodology of individuals who employ dark psychology—or subtle techniques meant to manipulate and control you in harmful ways.

"Tu causes, tu causes, c'est tout ce que tu sais faire", disait le perroquet Laverdure à Zazie. Et ce n'est déjà pas si mal ! Dans un nombre croissant de circonstances dans le monde professionnel, notre capacité à nous exprimer oralement nous distingue, nous favorise ou nous sanctionne. Nous ne sommes pas égaux devant la prise de parole en public. Et sommes tous prêts à admettre tout à la fois la nécessité de bien parler et qu'il nous faut progresser en la matière ! Armé d'un peu de volonté et des précieux conseils que contient cet ouvrage, chacun peut s'améliorer !

Feel yourself become tongue-tied around others? Or worse yet, you simply avoid others because you are constantly worried about being judged? It's not logical and it doesn't make sense, but it can't be reasoned with. Social anxiety can be crippling, to the point where you don't even want to order food! How to understand your anxious brain's wiring, soothe it, and get around it.

Cómo ganar amigos e influir sobre las personas, el primer best seller de autoayuda jamás publicado. Este libro se escribió con el propósito de ser un suplemento a uno de sus cursos sobre oratoria y relaciones humanas y Dale Carnegie nunca se imaginó que la gente lo leería, lo criticaría y viviría según sus reglas.

Communication is not just chit-chat, and it is not just the words coming out of people’s mouths. It’s like an onion with layers and layers of nuance, and the deeper you go, the more important it becomes. It has the power to transform your relationships, and thus your life. Learn how to utilize this powerful tool to the fullest and become the most effective communicator you know.

The most authoritative and comprehensive text of its kind, Kiss, Bow, or Shake Hands, 2nd Edition is your must-have guide to proper international business protocol. With countries such as China and India taking on a more significant role in the global business landscape, you can't afford not to know the practices, customs, and philosophies of other countries.

If you (1) have trouble connecting with people beyond small talk or (2) are often left speechless and dumbfounded on how to handle certain people and situations, that feeling of dread isn't something you have to live with. Improve Your People Skills is your key to social intelligence and the better relationships to enrich your life that will inevitably follow.

In Love Is a Choice, best-selling doctors Robert Hemfelt, Frank Minirth, and Paul Meier walk you through their 10 proven stages to recovery from codependency that results from external circumstances. Humans are susceptible to codependency because of our sinful tendency to use defense mechanisms to fool ourselves. In codependent relationships, deceitful games are played, and important Christian principles are often taken out of context and abused.

Average schools don't inspire greatness - and greatness is what our world needs if we are going to produce world-changing learners. In Culturize, author and education leader Jimmy Casas shares insights into what it takes to cultivate a community of learners who embody the innately human traits our world desperately needs, such as kindness, honesty, and compassion. His stories reveal how these "soft skills" can be honed while meeting and exceeding academic standards of 21st-century learning.

This book is designed to help you rise to the challenge and become the game changer your organization needs. Candid insights from dozens of coaches, managers, CEOs, journalists, entrepreneurs, and other elite performers reveal the qualities that make some people stand out, and the underlying theme is mindset. While talent is a great head start, it is merely potential. Undeveloped and erratically-wielded talent holds little value for an organization.