Personal Development Leadership

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

From a novice translator to CEO of the champagne house Veuve Clicquot North America, Mireille Guiliano shares her insights and experiences on how to work well. Whether it's balancing career and personal life, the pros and cons of risk taking, qualities of leadership, mentoring, the undervalued art of communicating, passion, etiquette, or style, Guiliano gives us a refreshing guide filled with advice that every working woman will need in today's economic climate.

Harness the principles of synchronicity and flow to live better, work smarter, and find purpose in your life When we align with circumstance, circumstance aligns with us. Using a cutting-edge scientific theory of synchronicity, Sky Nelson-Isaacs presents a model for living "in the flow"--a state...

Your projects, programs, and career turn on the difference between "no" and "yes". Yet selling ideas, especially the kinds of ideas that make organizations work, is a skill shrouded in mystery. Part emotional intelligence, part politics, part rhetoric, and part psychology, selling ideas is not like tricking someone out of his money. It's about helping others to see things your way: engaging their minds and imaginations.

Stop going through life,Start growing through life! While navigating their way through Mumbai's horrendous traffic, Gaur Gopal Das and his wealthy young friend Harry get talking, delving into concepts ranging from the human condition to finding one's purpose in life and the key to lasting...

Wondering how to reconcile your calling with your need to make a living wage, or what to do once your art starts selling, or how to achieve success in your field, or what it even means to be successful? David Nichtern offers his lived, learned experience as an entrepreneur, musician, and Buddhist teacher to first help you figure out what "success" means to you and then show you how to get there. He offers advice on the creative process and principles of business and ethics, and provides mindfulness exercises to help you integrate inspiration and aspiration, vocation, and avocation.

Have the day-to-day realities of being a dad and husband left you frustrated or worn out? You're not alone. Jerrad Lopes felt that way too...until he started blogging about his struggles and discovered thousands of other men who want to be good husbands and fathers but don't know where to start. You will learn that spiritual leaders realize their story isn't the story - it's all about Jesus; point their wives, children, community, and world toward God; stumble their way through spiritual leadership rather than doing nothing; and seek humility rather than strive for perfection.

A major problem in the local church today is lack of leadership. Simply put, we have more needs than we have leaders to meet those needs. So, how do we train better leaders faster? The truth is, very few churches really have a well-thought-out leadership development plan. Growth requires...

Everyone wants to be an influencer. We all want to learn how to help ourselves and others change behavior. And yet, in spite of the fact that we routinely attempt to do everything from lose weight to improve quality at work, few of us have more than one or two ideas about how to exert influence. For the first time, Influencer brings together the breakthrough strategies of contemporary influence masters.

The world has changed, the fire department has changed, and the firefighters you serve with have changed. Fire organizations offer more services to the public via a more diverse group of firefighters than ever before. Those that rely on you to serve and lead them deserve a fire officer who can effectively evolve to meet their specific and unique needs while keeping what has historically made the fire service great.

After speaking to companies such as Merck, Land O'Lakes, and Cargill, and 2,000 audiences across the world, Damian Mason, successful businessman, agriculturalist, podcaster, and writer, wants to help you achieve your entrepreneurial goals and live a better life. While other business books claim to tell you how to reach success, they fall short because they don't address the fact that success is different for each of us. Do Business Better helps you define success on your terms, then shows you how to achieve it.

You believe in a good idea. You know it could make a crucial difference for you, your organization, your community. You present it, hoping for enthusiastic support. Instead, you get confounding questions, inane comments, and verbal bullets. Before you know what’s hit you, your idea is dead, shot down. It doesn’t have to be this way, say John Kotter and Lorne Whitehead. In Buy-In, they reveal how to protect good ideas and win the support needed to deliver valuable results.

Through a combination of inspiring stories about unlikely high performers and evidence from the bleeding edge of behavioral science, we present you with a toolkit for learning intention-not as a fluffy concept, but as five very trainable skills.

The Greatness Guide is a strikingly powerful and enormously practical handbook that will inspire you to get to world-class in both your personal and professional life. Written by Robin Sharma, one of the planet’s top success coaches and a man whose ideas have been embraced by celebrity CEOs, leading entrepreneurs, rock stars and royalty, as well as by many Fortune 500 companies, this book contains a proven formula that will help you meet your highest potential and live an extraordinary life.

"The most important book at the borderland of psychology and politics that I have ever read."—Martin E. P. Seligman, Zellerbach Family Professor of Psychology at that University of Pennsylvania and author of Learned Optimism Why are we devastated by a word of criticism even when it’s...

Do people see you as the kind of leader you want to be? Are your strongest leadership qualities getting in the way of your greatness? After decades of advising and inspiring some of the most eminent chief executives in the world, Lolly Daskal has uncovered a startling pattern: within each leader...

Does the mere thought of speaking in front of an audience give you goosebumps, butterflies, and heart palpitations? If you want to overcome all of these, then you need this book in your life. For a lot of people, public speaking is a terrifying thing. Preparing to speak is the easy part. You either familiarize yourself with the topic, create cue cards to help you remember the things you need to talk about, or in some cases, memorize your speech. But when it's time to step up onto the stage and face the crowd, that's when the real challenge begins.

"Le plus grand vendeur du monde" raconte l'extraordinaire légende de Hafid, un jeune chamelier ayant vécu il y a deux mille ans, qui tomba en possession de dix Anciens Manuscrits transmis de génération en génération depuis des milliers d'années, contenant la sagesse nécessaire pour qu'il réalise toutes ses ambitions. Transformez votre vie et trouvez le plein épanouissement de votre être grâce à cet enseignement spirituel des plus inspirants.

Today's organizations face two daunting challenges: how to create new sources of competitive advantage to sustain long-term growth, and how to engage leaders at every level of the organization so that they are more proactive and forward-looking in their area of responsibility. The Art of Strategic Leadership uses a unique approach to examine what it means to be a strategic leader.

Oui, je le sais, les bons employés sont rares. Alors, pour pallier au manque de ressource, il vous faut souvent exiger davantage de ceux que vous avez encore sur votre liste de paie. Vous leur demandez de se sacrifier. Vous souhaitez qu’ils mettent les bouchés doubles en attendant que de nouveaux employés viennent déposer leur CV. Vous aimeriez qu’ils se sentent plus impliqués et plus responsables.