Personal Selling

Delight Your Customers reveals three truths common to all exceptional customer service experiences and presents seven behaviors that, when demonstrated by employees, distinguish extraordinary customer service from the ordinary transactional customer service to which consumers have become accustomed. With real-world stories and many examples from a variety of industries, this audiobook is a resource that will help listeners everywhere take their customer service from ordinary to extraordinary!

¿Le es difícil pensar en comprar una casa? ¿Por dónde empezar? ¿Cómo puede evitar que le saquen ventaja? Usted podría incluso sentir que llegar a tener una casa se encuentra tan por encima de sus medios que es una meta inalcanzable. Comprar una casa es más fácil de lo que usted cree. El reverendo Luis Cortés Jr. lo orienta a través de este complicado proceso y le muestra cómo llegar a convertir su sueño en realidad.

Smith Mountain Lake has quickly become one of the East's most popular destinations for vacationers, second-homeowners, retirees, and telecommuters. The lake is a natural draw for water and mountain lovers of all sorts. Yet this rush to buy lots and homes here has meant problems for some. Smith Mountain Lake, like all waterfront destinations, has a number of issues that, if ignored, can have serious repercussions for property values and quality of life.

Few are prepared for managing across cultures, and the costs of cultural blind spots can spin out of control - from lawsuits to lost opportunities. Forged in the fire of clashing cultures and living on four continents, Dr. Zweifel developed a fool-proof methodology for managing successfully across borders.

Step away from the craft fair. Set up shop on Etsy, the world market for art, design and home decor! For artists, crafters, designers, and vintage resellers, it's a revolution. Never before has it been so easy to open a storefront that will reach millions of paying customers - with no up-front investment - online, in an afternoon! Learn how thousands of Etsians, young and old, have launched their business on a shoestring, usually part-time at home. See how to sell items quickly, earn money, and have fun doing it.

You want people to recognize you, like you, and trust you, so they buy from you. Many people think that branding is about cool logos, fancy websites and social media popularity. But this line of thought causes potential successes to fail. So what does work? In The New Brand You, Julie Broad, MBA, best-selling author, popular speaker, and award-winning entrepreneur, shares the secrets of creating a trusted brand.

Richard Denny is famous for his powers of communication, whether he's training hundreds of salespeople, getting his message across in his best-selling books, or delivering charismatic speeches. Communicate to Win is full of sound, practical advice on every aspect of business and personal communication. Whatever your professional or personal goals in life, Communicate to Win will help you to get your message across or make a first-rate presentation - and the better you can communicate, the more you will achieve.

Winning New Business is for anyone who needs to know the skills of winning new customers but lacks the training - or the courage - to sell effectively. Richard Denny, one of the world's most renowned sales gurus, takes the fear out of selling and shows you just what to do and how to do it. In true Denny style, Winning New Business motivates and inspires from the first page to the last, giving you the ability and confidence to succeed.

The Dealmaker's Ten Commandments contains a practical, no-nonsense methodology for negotiating deals, managing your time, and handling crisis all at the highest level. Peppered with entertainment industry war stories, The Dealmaker's Ten Commandments has been forged in the white-hot crucible of brutal transactional combat.

Written by Gary Keller, Dave Jenks and Jay Papasan, the authors behind national best-sellers The Millionaire Real Estate Agent, The Millionaire Real Estate Investor, and SHIFT, Your First Home lays out the many benefits of home ownership, provides a practical eight-step process, and emphasizes the value of working with a team of qualified professionals to ensure a smooth process.

Dieses einzigartige Hörbuch entführt Sie nach China, Indien, Indonesien, Japan, Korea, Malaysia, Philippinen, Singapur, Thailand und Vietnam. Erfahrene Kommunikationswissenschaftler stellen Ihnen einfach, kurz und alltagsnah die landestypischen Mentalitäten vor und wie diese das Verhalten der dort lebenden Menschen prägen. Sie erklären Ihnen die üblichen Umgangsformen, zeigen Potenziale für Missverständnisse auf und wie man sie clever löst.

Aunque no tengas ventas en el nombre o descripción de tu puesto, no significa que no tengas que vender. Cuando pides una referencia, tratas de establecer una en una entrevista de trabajo, estás vendiendo un ideal de ti mismo. A través de un proceso de 5 pasos, la renombrada Primera Dama de las ventas en Estados Unidos. Cindy McGovern, te muestra en Todos los trabajos... ¡son de ventas! cómo puedes atraer nuevos negocios, retener a tus clientes y promoverte a ti y a tus ideas en cualquier situación.

In today's commodity-based marketplace it is harder than ever to differentiate even the most superlative services and products. The sales presentation provides the most powerful opportunity to do so. Make It All About Them reveals the truth behind the traditional rules of presentations and offers sales professionals a new way forward.

Sales Badassery: Kick Ass. Take Names. Crush the Competition. is a no-nonsense guide to transforming your entire attitude to sales, turning the old way of doing things on its head to shift all the power to you. The common myth of sales strategy tells you to approach a prospect from a position of deference - they hold the superior position, forcing you to supplicate, beg, make undue concessions, and be at their beck and call during and after the sale. This indispensable work shows you that leveling the playing field is not enough, you need to slant it in your direction.

Real estate day trading is using the Internet to buy and sell houses without leaving home. In many cases, the investor closes on a house and resells it the same day. Listeners will learn the author's system for how to buy and sell 5-10 houses a month in today's market, using the Internet, phone, fax, and email to analyze, research, and find the properties, buyers, and others needed for the transaction.

People have been talking about selling the same way for years. They might use different phrasing, but they’ve been saying the same things. “Don’t take no for an answer”! “Always be closing"! “You’re either born to sell, or you’re not". Well, guess what, times have changed. You don’t have to sell like that anymore! And no, you don’t have to be born with “the sales gene”. Anybody can succeed in sales, and better yet, everybody will find more success by being themselves.

Westerners today grow up with abundant opportunities to determine their own values, identities, and roles in society. But for generations, millions who lived under Soviet rule in the USSR had these essential freedoms withheld, determined instead by a central authority that claimed the right to choose for them and enforce their compliance. Thirty years after the Soviet Union’s decisive collapse, the old communist paradigm continues to limit those who come of age in a post-Soviet world.

With these tips and tricks you can get started with bitcoin today. Bitcoin is one of the best known digital currencies out there and there are already thousands of people taking advantage of its great uses and making a lot of money with it. Why not join them? You will learn how to join them today in this great 21 Step Guide to Buying, Selling, and Mining Bitcoin.

Gönnen Sie sich täglich einen speziellen Verkaufs-Happen! Dieses außergewöhnliche Erfolgshörbuch bietet Menschen, die im Verkauf tätig sind, 365 Tipps, wie sie noch besser werden können. Das Wichtigste in diesem Beruf ist die kontinuierliche Beschäftigung, damit neu erworbenes Wissen täglich präsent bleibt. Ihr persönlicher Begleiter für jeden Erfolgstag! Tägliche Inspiration zur Verwirklichung Ihrer Träume!

Bestselling author and trend watcher Marc Ostrofsky is here to help. In this groundbreaking new audiobook, Ostrofsky reveals the ways that new technologies implant themselves in our daily lives and how we can easily take advantage of them to live, learn, buy, sell, work, play, communicate, and socialize better. Covering diverse topics from how the Internet affects our health to how we can become bargain-hunting pros, Ostrofsky's audiobook could come at no better time.