Professional English

International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals.

Discover the transformative New York Times bestseller—a step-by-step manual for mastering your inner mind for peak performance and living your life to the fullest. As a professional baseball player, Jim Murphy’s sense of worth revolved around results. He was focused on achievement but also...

Unlock the hidden potential of your ADHD and turn it into your greatest asset. Understanding the Intense Energy and Hyperfocus of ADHD in Men to Harness These Stealthy Strengths for Professional and Personal Growth and Unlocking the Hidden Benefits of ADHD. This comprehensive guide is tailored specifically for men, addressing the unique challenges and advantages that come with ADHD.

True change doesn’t start with policy. It starts with people. When a handful of employees at goeasy decided to form ADE—Advancing Diversity and Equity—they didn’t just create an employee resource group. They sparked a movement that reshaped a company from the inside out. Leading Change from the Inside takes you behind the scenes of that transformation—through candid stories, hard lessons, and breakthrough moments that redefined leadership, culture, and representation at every level.

Are you ready to master the knowledge and skills needed to pass the Refrigeration License Exam and become a certified professional technician? Whether you’re an aspiring refrigeration technician, HVAC professional, or advancing your career, this comprehensive study guide is your complete resource for exam success. It delivers clear explanations, practical insights, and real-world applications that go beyond basic exam prep. Inside, you’ll find step-by-step guidance on core refrigeration principles, including heat transfer, pressure and temperature relationships, and the refrigeration cycle.

In the pursuit of possible links between childhood vaccines, intestinal inflammation, and neurologic injury in children, Wakefield lost his job in London’s Royal Free Hospital, his country of birth, his career, and his medical license. A recent General Medical Council ruling stated that he was “dishonest, irresponsible and showed callous disregard for the distress and pain of children.” Maligned by the medical establishment and mainstream media, Wakefield endeavors to set the record straight.

A gripping history of banking and the booms and busts that shaped the world on both sides of the Atlantic, The House of Morgan traces the trajectory of the J. P.Morgan empire from its obscure beginnings in Victorian London to the crash of 1987. Ron Chernow paints a fascinating portrait of the private saga of the Morgans and the rarefied world of the American and British elite in which they moved. Based on extensive interviews and access to the family and business archives, The House of Morgan is an investigative masterpiece.

The Power of Consistency lays out the Personal Prosperity Plan, a simple process to create meaningful results by unleashing the power of focus and your subconscious mind. Taking you step by step through the FEAR process - focus, emotional connection, action, and responsibility - this audiobook will teach you: How to get focused on what you want; How to become deeply emotionally committed to achieving your goals.

He's ridden for World Tour teams for 10 years. He's achieved top 10 finishes in Grand Tours. He likes coffee. These are just a few details about the professional rider who wants you to know what the view looks like from the centre of the peloton. What do the riders really make of Team Sky? How does the pay structure work? Why should you never trust a kit endorsement from a professional? Is doping still an issue? The Secret Cyclist tackles the big questions head-on, revealing a side to cycling that fans have never seen before.

The profession of life coaching is more necessary than ever in this time of pandemic-related uncertainty, the shift (in some cases, permanent) to remote learning and working, and the constant change that accompanies world events. With his bestselling Therapist as Life Coach, Patrick Williams introduced the therapeutic community to the career of life coach, and in the first and second editions of Becoming a Professional Life Coach, he and Diane S. Menendez covered basic principles and strategies for effective coaching.

If you're a medical professional or nursing student, then you know how important it is to have a strong grasp of medical terminology. After all, this is the language that you'll be using on a daily basis to communicate with colleagues, patients, and doctors. But let's face it, medical terminology can be pretty daunting. Where do you even start?

Trixie Mattel and Katya Zamolodchikova took the world by storm with their Guide to Modern Womanhood, a book of expert advice on beauty, homemaking, and relationships. Now they’re tackling an even bigger challenge: finding success in the modern workplace. In Working Girls, Trixie and Katya dole...

The first full-length biography of the Civil War surgeon who, over the course of the war’s bloodiest battles - from Antietam to Gettysburg - redefined military medicine.

Jonathan Letterman was an outpost medical officer serving in Indian country in the years before the Civil War, responsible for the care of just hundreds of men. But when he was appointed the chief medical officer for the Army of the Potomac, he revolutionized combat medicine over the course of four major battles - Antietam, Fredericksburg, Chancellorsville, and Gettysburg - that produced unprecedented numbers of casualties.

This new, expanded, fully updated and revised edition of Secrets of Professional Tournament Poker is a landmark in poker publishing. Originally published in two volumes in 2011 and 2012, this was both a critical and commercial success. Over the last decade, the understanding of poker has changed dramatically and this new edition fully reflects current thinking on the game.

This is the one guide that anyone who writes - whether student, business person, or professional writer - should keep with them whenever they begin to write. Filled with professional tips and a wealth of instructive examples and prompts, this valuable, easy-to-use audio handbook can help solve any and all writing problems.

Are you serious about systemizing your building company? Maybe you’re keen to get started, but you don’t have the tools you need right now. And maybe you're a little overwhelmed by all the strategies and tactics you've been told are necessary to implement into your business. However, there is no need for you to try to figure out everything yourself, on your own.

My boss is a walking red flag. He's bolshy and rude. Impossible to please. A big, broody man with dark eyes that carry an unmistakable message—"I am not manageable." Seriously, he's the worst. If it's not bad enough that he's a nightmare in the office, he's all but ordering me to be his date to his son's wedding. He says it's called "winning a divorce." I try telling him that's not a real thing but it falls on deaf ears. Not only that, he appears to be in the throes of a major personal awakening and is determined that I'm the man to guide him through it.

Do people have trouble understanding you? Are you yearning for your dream career, but your accent is stopping you? Is English your second language? Do you believe that your accent may be keeping you from the advancement you've been seeking? In Accent Reduction For Professionals, you'll discover secrets of reducing - and eliminating - your foreign accent. With this guide, you'll quickly learn the easiest ways to sound more like an American and dramatically improve the way you sound.

Scuba Professional is not only for professionals. Serious divers who take more than a passing interest in their hobby and want to know what goes on behind the scenes will be fascinated by the topics addressed and the insights offered. From a dive safety point of view, Simon looks at the bigger picture and, in a series of chapters on avoiding and handling accidents, sets out a framework for developing the safety culture within our sport.

Make your move into, or improve your position in, the powerful world of professional speaking. If you think you have what it takes to speak professionally, or you've already been doing so with insufficient reward, now is the time to make your move. Weiss has packed the guide with tips, resources, helpful examples, and checklists that make it easy for you to keep a record of your progress. Whether you're a trainer, workshop leader, or consultant, Million Dollar Speaking has what you need to get on the paid public-speaking circuit in no time.