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No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to help anyone prepare for and prevail in these situations. Some situations are unpredictable, and you can't plan for every conversation, but having the right words on hand empowers you to stand up to conflict rather than run from it. The more you practice confronting and even embracing conflict, the stronger that habit will become.

Emergency doctors or not, we all face emergencies in our lives--times when we must make critical decisions in high-stakes, uncertain, pressure-filled environments. Even with the best possible training, bringing our knowledge to bear in the stress and pressure of these moments can feel overwhelming if not impossible. In The Emergency Mind: Wiring Your Brain for Performance Under Pressure, Dan Dworkis, MD PhD takes you into the minds of the doctors who run resuscitation rooms and treat the ill and injured to teach you how to perform when the pressure is on.

Would you like to know how to get referrals from all your customers? Would you like to know the right questions to ask to get the customers to gladly work for you?

Born in Boston, Stephen Bodio wandered into Magdalena, New Mexico, in the 1970s while on his way to Montana and never left. He was accompanied by Betsy Huntington, who was twenty years his senior; the couple had been inseparable from the day they met. After stumbling upon a vintage home along the highway, they settled into a country life; it was the perfect way for the two of them to make their lives together in an out-of-the-way place.

Looking for a flexible way to prepare for the MD-102 Endpoint Administrator Associate exam? This audio study guide is crafted by John Christopher, a bestselling technical trainer with over 25 years of experience, and is designed to complement any MD-102 training program you’re taking.

If you’ve ever had a friend, relative, or colleague with cancer, this is the book for you. Wondering what to say, how to help, and/or what to know about your friend with cancer? Now, for the first time, your questions will be answered in this supportive and instructional guide on how to be there for your loved one in his or her time of need.

After Steve Jobs was unceremoniously dismissed from Apple, he turned his attention to a little-known graphics art company that he owned called Pixar. One day, out of the blue, Jobs called Lawrence Levy, a Harvard-trained lawyer and Silicon Valley executive to whom he had never spoken before, in the hope of persuading Levy to help him get Pixar on the right track. What Levy found in Pixar was a company on the verge of failure. To Pixar and Beyond is the extraordinary story of what happened next.

Would you like to know exactly what to ask your prospects when qualifying them? Would you like to know the steps to a perfect presentation? Tom Hopkins, Sales Professional and “Builder of Sales Champions” will give you the skills you need for success.

A Simon & Schuster audiobook. Simon & Schuster has a great book for every listener...

A political journalist and activist, Cousins was also a professor of medical humanities at UCLA, where he studied the biochemistry of human emotions and their relationship to healing. When Cousins was hospitalized with a debilitating collagen illness, he decided to take his health into his own hands. Cousins and his doctor combated the disease together by creating a regimen of laughter and vitamin C specifically calibrated to his needs. Against all odds, the treatment worked, proving to Cousins that a positive attitude was key to his improvement.

Master the fundamentals of networking and confidently prepare for the Cisco Certified Network Associate (CCNA) exam with this comprehensive guide. This book equips you with the knowledge and skills required to excel in today's dynamic networking landscape.

Her cozy coastal town, Marra, has embraced the quirky charm of her shop and her sarcastic feline familiar. She's been busy fine-tuning her enchanted coffee blends, brewing up cups filled with "compassion" and "inspiration," all while navigating her blossoming romance with Cali—the ghost who never seems to let being dead steal her smile.

Overcome ADHD Challenges and Thrive in Every Aspect of Life - Unlock Your Full Potential with Proven Strategies, even if you've tried everything before! Are you constantly battling with time management, struggling to maintain personal and professional relationships, or feeling overwhelmed by workplace challenges due to ADHD? Do daily decision-making tasks leave you stressed and fatigued? Have you faced frustration and disappointment trying to find practical solutions that work for you?

You are no doubt a busy student with a lot of things going on! It can be challenging to find the time to study your Med Surg Nursing textbook. That is why the author Kylie Licon, a nursing professional, developed the Med Surg Nursing Study Guide! This edition is a complete review & practice questions edition. It covers all essential concepts found in your textbook! It contains hundreds of practice test questions!

A revelatory exposé of modern tennis—the world's most competitive, physically and mentally grueling sport—The Cruelest Game reveals the inside stories of the current legends and tomorrow's young stars, with never-before-reported stories of their struggles and accomplishments on and off the...

Learn how to become a professional burlesque dancer with clear, detailed steps illustrated by real-life examples of famous performers from the 20th century and current stars, and benefit from a former performer’s insight.

This baseball classic that Ernest Hemingway called "beautifully observed and incredibly conceived" includes a foreword from Jane Leavy and never-before-seen content from the Plimpton archives. The first of Plimpton's remarkable forays into participatory journalism, Out of My League chronicles...

“Dr. Cloud will show you how to produce the results you are looking for in your work and personal life.” —Dr. Phil McGraw, #1 New York Times bestselling author From Dr. Henry Cloud, the million-copy selling author of Boundaries and Integrity, comes The One-Life Solution, an essential...

In Shock is a riveting first-hand account from a young critical care physician, who in the passage of a moment is transfigured into a dying patient. This transposition, coincidentally timed at the end of her medical training, instantly lays bare the vast chasm between the conventional practice of medicine and the stark reality of the prostrate patient.

Learn everything you need to know to ace the new PMP Exam. The Perfect PMP Exam Prep Flashcards are aligned with the NEW PMP exam and the PMBOK Guide, 7th Edition. Master the 714 Most Important Agile, Waterfall, and Hybrid PMP concepts you must know to ace the exam. Every concept is explained in a simple way so you can stop memorizing and actually learn!