Professional English

The Growth Engine describes the main challenge professional services firms face as they grow and shows how to develop a scalable business development effort, covering everything from CRM systems and metrics around utilization, to service development and expansion, to account planning and cross-selling, to winning new clients, to team structure and roles, and to performance management.

Over twenty years ago at a company convention, Eric Worre had an "aha" moment that changed his life forever. At that event he made the decision to Go Pro and become a Network Marketing expert. Since that time, he has focused on developing the skills to do just that. In doing so, Eric has touched and been touched by hundreds of thousands of people around the world. Now he shares his wisdom in a guide that will ignite your passion for this profession and help you make the decision to Go Pro and create the life of your dreams.

The previous edition of this now-classic book revealed the existence and subversive manipulations of "economic hit men". John Perkins wrote that economic hit men (EHM) "are highly paid professionals who cheat countries around the globe out of trillions of dollars. Their tools include fraudulent financial reports, rigged elections, payoffs, extortion, sex, and murder".

How Clients Buy is the much-needed guide to selling your services. If you're one of the millions of people whose skills are the "product," you know that you cannot be successful unless you bring in clients. The problem is, you're trained to do your job-not sell it. No matter how great you may be at your actual role, you likely feel a bit lost, hesitant, or "behind" when it comes to courting clients, an unfamiliar territory where you're never quite sure of the line between under- and over-selling. This book comes to the rescue with real, practical advice for selling what you do.

Conflict Resolution Strategies for Work and Life gives you all the professional tips, tools, and insights to settle friction with your colleagues, partners, parents, and friends. Conflicts are a normal part of life. In fact, in some cases, it’s necessary in order to express your unmet needs, communicate your boundaries, and find common ground.

(ISC)2 CCSP Certified Cloud Security Professional Official Study Guide, 3rd Edition is your ultimate resource for the CCSP exam. As the only official study guide reviewed and endorsed by (ISC)2, this guide helps you prepare faster and smarter with the Sybex study tools that include pre-test assessments that show you what you know, and areas where you need further review. In this 3rd Edition, experienced cloud security professionals Mike Chapple and David Seidl use their extensive training and hands on skills to help you prepare for the CCSP exam.

The true story of a young teacher attempting to change lives in a troubled educational system. According to Ilana Garon, popular books and movies are inundated with the myth of the "hero teacher" - the one who charges headfirst into dysfunctional inner-city schools like a firefighter into an inferno, bringing the student victims to safety through a combination of charisma and innate righteousness. The students are then "saved" by the teacher’s idealism, empathy, and faith. This is not that type of book....

My boss is a walking red flag. He's bolshy and rude. Impossible to please. A big, broody man with dark eyes that carry an unmistakable message—"I am not manageable." Seriously, he's the worst. If it's not bad enough that he's a nightmare in the office, he's all but ordering me to be his date to his son's wedding. He says it's called "winning a divorce." I try telling him that's not a real thing but it falls on deaf ears. Not only that, he appears to be in the throes of a major personal awakening and is determined that I'm the man to guide him through it.

Built using the acclaimed The 20-Minute Networking Meeting: Executive Edition networking model lauded by business leaders around the world, the Professional Edition puts you in control of your job-search discussions and, ultimately, your career. Taking the best elements of the best networkers from a multitude of industries and professions, combined with 40 years of the authors' own experience, the Professional Edition culminates in a highly productive networking approach from a hiring perspective.

We are in the golden era of boutiques. The business models of your clients are being disrupted. This makes it virtually impossible for them to have all the required expertise in-house. They are looking for external expertise. They have big budgets to spend. Clients are buying from boutiques in record numbers. The sun is shining. Time to make hay.

The five-day workweek is a pillar of modern life, but it isn't backed by science, ancient wisdom, or divine decree. It's simply a relic of the industrial age—and it's time for an upgrade. What if we could be more productive while working fewer days? Just a few years ago, a shortened workweek seemed like a radical idea. Today, it's a serious strategy being embraced by forward-thinking business leaders, progressive politicians, and a new generation of workers demanding more-meaningful productivity.

Enhance your practice and improve outcomes for autistic clients with this indispensable guide by world-leading autism experts Tony Attwood and Maxine Aston. Drawing on research and firsthand accounts from autistic individuals and their partners, it equips therapists with the essential knowledge and practical strategies needed to provide affirming, effective support.

This audio course provides Hindi words and phrases relevant to English-speaking teachers, professors, lecturers, and others involved in schools, universities, and teaching. Important words, phrases, and expressions are provided alongside the English, and vocabulary is first explained and then tested through comprehension and pronunciation. Topics covered include classroom management, assignments, grading, subject names, feedback, starting and ending class, and many other expressions that teachers can rapidly put to use with Hindi-speaking students.

The role of the executive assistant has evolved to include taking on more managerial duties, project work and supervisory roles. Sue France, former Times Crème PA of the Year, provides best practice advice on meeting the demands of the 21st century administrative professional's role. The Definitive Executive Assistant and Managerial Handbook places special emphasis on personal leadership development, offers a rage of free downloadable online resources and covers how to build and manage a productive team, negotiate with style, manage projects confidently, and more.

Humanity has come a long way in the 500,000 years since Neanderthal man first started chucking spears around. Or has it? In his blisteringly funny new book, former professional player Wayne Mardle, whose crowd-pleasing antics were even more lively off stage than they were on, blows the lid off one of the UK's biggest televised sports.

Perfect for a recent college graduate as well as those looking to climb the ladder in their respective jobs or industries, Business Etiquette Made Easy is an essential guide for any working professional.

Scuba Professional is not only for professionals. Serious divers who take more than a passing interest in their hobby and want to know what goes on behind the scenes will be fascinated by the topics addressed and the insights offered. From a dive safety point of view, Simon looks at the bigger picture and, in a series of chapters on avoiding and handling accidents, sets out a framework for developing the safety culture within our sport.

You are no doubt a busy professional with a lot of things going on! It can be challenging to find the time to study for HRCI-PHR/SPHR exams. That is why the author Michael Brock, an HR professional, developed the HRCI-PHR/SPHR Study Guide ! This edition is a complete review edition . It covers all categories on the exam.

Develop the life-changing ability to excel in spontaneous communication situations—from public speaking to interviewing to networking—with these essential strategies from a Stanford lecturer, coach, and host of the popular Think Fast, Talk Smart The Podcast. “A road map to mastering the...

Once a barista in a small cafe making $6.50 an hour, Andrew Wilkinson built a business valued at over a billion dollars by the time he was 36—and yet, his path to success was anything but a straight line. In Never Enough, Wilkinson pulls back the curtain on the lives of the ultra-rich, sharing insights into building a successful business that has been called a “Berkshire Hathaway, but for internet companies,” and a surprising first-person account of what it's actually like to become a billionaire.