Professional Services

Conventional wisdom says most startups need to be in Silicon Valley, started by young engineers around a sexy new idea and backed by VC funding. But as Mikkel Svane reveals in Startupland, the story of founding Zendesk was anything but conventional. Founded in a Copenhagen loft by three 30-something friends looking to break free from corporate doldrums, Zendesk Inc. became one of the hottest enterprise software companies, rapidly growing with customers in 150 countries. But its success was anything but predestined.

Edición 2019. Vigencia y actualización de esta edición verificada el 16/01/2019. *Importante: Esta edición contiene la última actualización publicada por el BOE el 15/01/2019.

Passar em um concurso público é o sonho de muitas pessoas: estabilidade, boa remuneração e excelentes benefícios. Mas a concorrência é grande, o que exige perseverança, dedicação, prática com as provas anteriores e muitas horas de estudo do candidato. Thiago de Luca traz nesta obra conceitos administrativos que são cobrados em diversas provas para cargos públicos de todo o país. De forma didática, explica as teorias administrativas e apresenta mais 271 questões, 137 questões respondidas e comentadas e 134 para que o ouvinte pratique o que aprendeu.

It's no secret; starting a company is hard. So many decisions are interdependent on factors outside of our control. Some founders follow a business plan; others operate by the seat of their pants. But all entrepreneurs need a personal framework to follow. With hard-won insight, humor, and an insider's knowledge of the entrepreneurial space, Chop Dawg founder/CEO Joshua H. Davidson dispels the myths and false promises that entrepreneurs are often too keen to believe in when starting out, and lays out a practical framework for lasting success.

Patented in 1917, Piggly Wiggly was by far the most influential self-service store of the early twentieth century. Before 1940 it was the only self-service chain with a national distribution network, but it was neither the first nor the only version. Beyond Piggly Wiggly reveals the importance of Piggly Wiggly in the invention of self-service and goes beyond the history of a single firm to explore the role of small business entrepreneurs who invented the first self-service stores in a grassroots social process.

Rick Bucher had a normal enough childhood, but his life has been extraordinary since. An adventure sports athlete, racer and instructor, Rick served as a firefighter/paramedic/rescue tech in Scottsdale, Arizona for 27 years. He answered over 16,000 calls for service.

Myrna was a vivacious and active youth, who, at the age of 14, was paralyzed from her waist down by polio in 1951. This is an inspiring story of how faith, positive attitude, persistence, and the unconditional love and support of family and a community led to her miraculous recovery from polio.

Having worked in the emergency services for more than 15 years, Dan Farnworth has seen it all. There was the time he was called to take away a dead body - only for the 'corpse' to jolt back into life and demand to know what he was doing in her house. Earlier in his career, he unwittingly disturbed a crime scene as he shared the sad news of the victim's death with her son.

Steve Rangoussis has been there. He started his first career as a sales rep, learning the ropes and steadily climbing the sales ladder. Nearly 25 years later, Steve has served in just about every position in the sales hierarchy, uniquely qualifying him to demystify the sales world for sellers and non-sellers, alike. Sometimes, sales feels like alchemy. Sometimes, it feels like science. Sometimes, it feels like a foreign world, hard to penetrate and even harder to successfully navigate, with its particular jargon, professional pressures, and overall culture.

A fantasy, science fiction, and horror anthology featuring seven short stories by well-received authors. They may scare you, thrill you, and capture your imagination. If you enjoy high-quality short stories that will excite you, then this is for you! E. R. Robin Dover’s “The Trees” (horror): In a remote desert region of southwestern New Mexico, centered along the Rio Grande, is an ancient grove of trees permeated with an evil that has always existed.

When you think of a great business, you often think of its clients. They’re not just happy customers; they’re raving fans who’ll take time out of their day to tell you or anyone within range just how much they love that business. They’ll line up before dawn for its latest product offering, create buzz, and treat the brand as a personal status symbol. Does your business have super-fans like this? Do you want them? If so, ...And the Clients Went Wild! is your essential marketing toolbox.

Ben Cheever was a senior editor for Reader’s Digest for 11 years and has published three novels. In 1995, however, his latest book proposal had been rejected, so he went looking for work. This is his wry account of the dozen jobs he held as an entry-level employee in the service sector. He gained a new respect for the millions of people who work long hours for low wages. Now that downsizing is a permanent part of the workplace, his observations provide a valuable perspective of how our jobs define who we are.

The Black Swan Planet crew gets back together for one final mission, with imperial proportions. Raka once again learns that a lot has changed in his absence. When Maven Blackheart quickly drags him into an international nuclear incident with China that nearly sparks World War III, they are forced to escape back to the Empire.

When her sorceress mother and vampire king father are brutally murdered, Kassina makes a pact with Shindar, the Demon of Darkness. In exchange for her soul, Kassina obtains power to become the most feared sorceress in all the lands, and vows to exact her revenge on the people for the deaths of her parents.

Talonsphere, the third book of the Legends of Marithia series.

In the aftermath of the Battle of the Elven Woods, the two legends of Marithian prophecy are both dangerously close to death as Marithia suffers under the powers of the Blood Red Moon. Vartan, prophesied to save Marithia, lays spellbound under the protection of the mythical dragons. The vampire sorceress Kassina, prophesied to bring about their Armageddon, has been moved to the underworld by the demon lord himself, Shindar.

Raka Varoule survived the events of Black Swan Planet and returns to Earth, but things have changed. What has happened to the people he knew and cared for, and is Marco still wearing assless chaps? Find out in Black Swan Antithesis.

Raka Varoule is a second-rate investigative reporter, traveling between the 27 worlds of the Galactic Empire exposing minor scandals. His big break comes when he weasels his way onto the emperor’s personal star-cruiser to report live, across the galaxy, how the emperor is celebrating his birthday. When he exposes the biggest scandal in galactic history, he narrowly escapes with the help of a drug runner, a dominatrix, and a monkey wearing assless chaps. Together, they search for an escape from the empire, a barbarian world outside Imperial control. Then things get weird.

Crush the ASVAB with ASVAB Exam Study Guide 2025, your go-to resource for mastering every section of the test! Packed with easy-to-understand explanations, practical strategies, and engaging examples, this guide takes the stress out of studying. Whether you're tackling Arithmetic Reasoning, decoding Paragraph Comprehension, or assembling spatial puzzles in the Assembling Objects section, this book breaks it all down step-by-step.

A dark faerie tale anthology featuring eight short stories by well-received and upcoming authors, delivering new faerie tales and dark twists on inspired tales. Follow a young soldier trying to rescue his parents from the clutches of city enforcers, a talented young artist who is given a quill with magical properties, a princess who joins a team destined to rid the world of its hidden evils, and more.