Public Leadership

The purpose of this study is to discover if Customer Relationship Management programs can serve as a function of public relations in the development of stakeholder relationships. Conversations In Communication, Volume II: Customer Relationship Management (CRM) as a Function of Public Relations analyzes CRM communication by exploring the organization-public relationships between customers and their banking providers.

It is human nature to move towards experiences that give us pleasure and move away from experiences that cause us pain, so listening to an audiobook on public speaking appears to be counter intuitive to say the least. However, the fact remains that public speaking is an important skill and it is fundamental in many careers, particularly in management and leadership roles, regardless of the industry or even the country you operate in.

The gems in this piece are as relevant today as they were 200, 1000 or 2000 years ago. Sit back and absorb as award winning narrator Mike Vendetti shares Ben's wisdom.

Listen to this number one 45-minute-quick-book and supercharge your life today! Do you need a trusted agent? Are you ready to change? What's your response to temporary setbacks? Do you have a growth mindset? Who's the first person on your speed dial? Did you enjoy The Little Red Book of Selling? Extreme Ownership? Then you will love Off the Record. If you make time to take a nap, then you have time to listen to this book. You'll be introduced to a formula that reduces stress while strengthening your personal battle rhythm.