Relationship Communication Skills

The power of effective listening is recognised as the essential tool of good management. In this book, Nancy Kline describes how we can achieve this and presents a step-by-step guide that can be used in any situation. Whether you want to have more productive meetings, solve business problems, create bold strategies, or build stronger relationships, this book offers you a new world of possibilities.

Fern Schumer Chapman understands the pain of sibling estrangement firsthand. For the better part of 40 years, she had nearly no relationship with her only brother, despite many attempts at reconnection. Her grief and shame were devastating and isolating. But when she tried to turn to others for help, she found that a profound stigma still surrounded estrangement, and that very little statistical and psychological research existed to help her better understand the rift that had broken up her family. So she decided to conduct her own research....

It is a comprehensive guide showing listeners how to get people to understand them and how they can understand others successfully. Learning how to get your point across and process the messages of others can allow you to maintain healthier relationships in life.

Negotiation is a skill that can bring you vast success in all aspects of your life. When you're a skilled negotiator, you can get the best possible price on everything you purchase or sell, and you can deal with salespeople or clients.

Etiquette, Sara Jane says, is the glue that holds society together. Humans are social creatures, after all—we need connection to survive. But with global cultures in flux and the post-pandemic digital age, shadow epidemics of anxiety and loneliness are on the rise. Plus, the old rules of “decorum” don’t match the times. Amidst all this withdrawal and change, social growth can feel out of reach. How do we leave the comfort of our homes, step away from our screens, and interact face to face?

The updated version of the best-selling solution to grow your confidence, assertiveness, and self-esteem. Cutting through the nonsense, this book offers a simple and easy-to-understand solution to growing your confidence, assertiveness, and self-esteem. No fancy gimmicks, just solid and actionable advice that can help you fast.

Are you still playing a role you learned in childhood to please others, such as the Good Girl/Boy, the Overachiever, or the Helper? Though these kinds of roles may have gained us attention and affection, they prohibited us from becoming our true selves. People-pleasing—putting others ahead of ourselves to avoid something negative or to get something we want or need—runs rampant in our society. Saying yes when we should say no leaves us stuck in frustrating patterns.

The Elements of Style has long been a valued and beloved resource for all writers. Hailed for its directness and clever insight, this unorthodox textbook was born from a professor's love for the written word and perfected years later by one of his students: famed author E. B. White. Ever since its first publication in 1959, writers have turned to this book for its wise and accessible advice.

Take the guesswork out of decoding nonverbal cues and discover how to decipher the hidden meanings behind people's gestures and expressions with the definitive guide to understanding body language! The human body always leaves all these little clues that can give you an insight into what they're thinking and feeling. In this guide, you're going to learn what to look out for, as well as the right framework to help you bundle together and de-crypt these little clues for an accurate interpretation of what they may mean.

Whether you are sending an email, twittering, or just wondering if it’s appropriate to answer your phone, here are the answers to all your communication questions. Covering phones, the Internet, television, and much, much more, this accessible and lively handbook provides up-to-date information on all your modern electronic needs. Written by the founders of the National League of Junior Cotillions, this book provides the listener with access to information sought after by hundreds of people.

David Bradford and Carole Robin taught interpersonal skills to MBA candidates for a combined 75 years in their legendary Stanford Graduate School of Business course Interpersonal Dynamics (affectionately known to generations of students as 'Touchy Feely') and have coached and consulted to hundreds of executives for decades. In Connect, they show listeners how to take their relationships from shallow to exceptional, along the way offering time-tested strategies for giving feedback, negotiating boundaries and working through disagreements.

In these divisive and distrustful times, the hardest skill and most important commodity in life and business is knowing how to connect deeply with other people. What are the secrets to moving reluctant people to action, in life or in business?

Even in the best of relationships, all of us make mistakes. We do and say things we later regret and hurt the people we love most. So we need to make things right. But simply saying you’re sorry is usually not enough. In this audio book, #1 New York Times best-selling author Gary Chapman and Jennifer Thomas unveil new ways to effectively approach and mend fractured relationships. Even better, you’ll discover how meaningful apologies provide the power to make your friendships, family, and marriage stronger than ever before.

With no filler and never a word wasted, Knock 'Em Dead Job Interview shows you how to turn job interviews into job offers and paychecks, increasing your professional success and financial stability. You'll learn how to prepare psychologically for interviews, how to turn phone interviews into face-to-face interviews, and how to dress for success on the big day. Most importantly, you get insider knowledge for answering hundreds of tough questions.

The beloved actor shares fascinating and powerful lessons from the science of communication and teaches listeners to improve the way they relate to others using improv games, storytelling, and their own innate mind-reading abilities. With his trademark humor and frankness, Alan Alda explains what makes the out-of-the-box techniques he developed after his years as the host of Scientific American Frontiers so effective.

The 25 Minute Meeting goes beyond "cut to the chase" and shows you how to take back your work day with smarter planning and more productive action. Meetings have become a de facto way of working, and as they pile up and stretch to interminable lengths, they eat up our days and sink productivity - if they are poorly planned and run. Done well, meetings are short, sharp, productive affairs that provide critical time and space for the interactions that drive business forward.

Becoming a great speaker isn’t a natural talent—you can learn to be an influential speaker through physical practice, repetition, and focusing on what matters most to the audience. End Boring is your roadmap to becoming the speaker everyone wants to listen to. Join our mission to End Boring!

The nation's premier communications expert shares his wisdom on how the words we choose can change the course of business, of politics, and of life in this country. In Words That Work, Luntz offers a behind-the-scenes look at how the tactical use of words and phrases affects what we buy, who we vote for, and even what we believe in. With chapters like "The 10 Rules of Successful Communication" and "The 21 Words and Phrases for the 21st Century", he examines how choosing the right words is essential.

What did your boss mean in that email? Is your mechanic stretching the truth? Whether you’re engaged in a casual conversation or a high-stakes negotiation, it’s critical to understand the subtext of a situation. But with so much interaction happening on screens—via email, texts, or video chat—we are losing the ability to interpret expressions and cues. Furthermore, since many are now savvy about the meaning of body language, it’s become even harder to discern someone’s true thoughts or intentions.

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.