Small Business Development

Let’s face it. Today’s users are impulsive and easily distracted. They don’t have the time (or patience) to try and figure things out by themselves. They expect the product to be intuitive, easy, and fast. What’s more, they want more than they paid (or didn’t pay) for, and they want it now.

Make Your Business Purposeful and Profitable At its best, business is both purposeful and profitable, dynamic and gainful, commercial and rewarding. Far from being opposites, good business and good behavior go hand-in-hand, and biblical principles can align with best practices. In Wisdom-Based...

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

This book will help you perfect the art of chitchat until it becomes second-nature. For many communication students, this is the final piece of the puzzle needed to turn one into a master conversationalist. At the very least, becoming confident in your ability to engage in small talk will make conversation more enjoyable and increase fulfillment in your social life. But the potential rewards are so much more far-reaching, both professionally and personally, that it is well worth the relatively small effort to attain.

Customer 360: How Data, AI, and Trust Change Everything delivers key insight and vision on using emerging technologies to delight customers and become more competitive by providing a superior customer experience. This book helps listeners attract and engage their customers across channels and throughout their journey, from acquisition and onboarding, through service, upsell, retention, and win-back.

Say goodbye to awkward silences and hello to magnetic charisma. Become the person everyone wants to know, talk to, and be around. Are you an introvert? Not anymore! This audiobook will unleash your inner social butterfly, allowing you to spread your wings and soar in any social situation. Are you ready to talk your way to the top? Press play and let's revolutionize your social life!

I wrote this book so that all orthodontists can develop the Easy-Grower mindset, multiply their impact, and compress their timelines for success from decades to only a few years. In this book, you'll discover the time-tested principles that have helped people from all walks of life realize their dreams and build legacies they are proud to leave behind.

Life is short, so make it whimsical! Wendy Conklin built her chair upholstery hobby into a multi-six-figure brand by breaking conventional rules and tapping into her own creative potential. Now, she’s sharing her strategies in Life Whimsy to help people bring more creativity to the way they think, play, and work. Filled with insightful advice, ranging from practical productivity tips to personal reflections about entrepreneurial life, Conklin’s playbook provides the key to unlocking one's creative genius, even if someone feels they have no artistic ability.

Unlock the door to financial freedom and turn your property into a thriving Airbnb in just 30 days—even if the market feels overcrowded! Imagine earning passive income while creating memorable guest experiences. With this guide, you’ll move forward with confidence—from understanding regulations to mastering pricing—and turn your property into steady income. What if starting your Airbnb was easier than you thought?

In The M&A Failure Trap: Why Most Mergers and Acquisitions Fail and How the Few Succeed, a distinguished team of finance and accounting researchers and practitioners delivers a practical and up-to-date exploration of the shortcomings of managerial mergers and acquisitions decisions.

Make your breakthrough with the secrets that fueled 10 of today's greatest entrepreneurial successes!

The time is to act is now! The opportunities for wealth, success, and personal freedom are greater today than ever before. The only question that may be holding you back is: "How?"

Organizational Muscle is a business operating system developed to organize knowledge and leverage activity to its maximum value. It’s all the stuff needed to build, grow, and improve a thriving organization that endures for the long haul! This system offers owners, leaders, and entrepreneurs the freedom to enjoy their lives, employees, and businesses.

The S.U.M.O Guy returns with a fun, fast-paced guide to gaining confidence and getting the most out of dealing with other people. With his trademark wit and good humour, Paul McGee arms you with 21 simple, proven methods for quickly building your communication muscle. Packed with priceless insights, expert advice, and skill-building exercises, How To Succeed With People gets you quickly up and running with the skills you need to communicate effectively with bosses, team members, customers, family, friends, neighbours...even complete strangers.

Do you lack confidence or self-belief? Join the club. Millions of otherwise smart people lack the confidence to achieve their full potential - at work, in their careers and even in their personal pursuits. Yet confidence isn't something that can be conjured from motivational exercises or via quick-fix techniques. Confidence is something you must build for yourself. It takes planning and action, deciding where you want to gain confidence and how it must be won. It will require courage, optimism, and resilience.

Embracing ESG—environmental, social, and governance goals—isn't just the right thing to do. It's good business. Companies that don't address their material long-term risks may save a few dollars today, but they're putting themselves, their stakeholders, and their investors in jeopardy. ESG: The Insights You Need from Harvard Business Review will help you move past the noise and political debates to execute an ESG strategy that best fits your business.

How to Win Client Business When You Don't Know Where to Start provides a masterclass in teaching the practical techniques and concrete strategies that professional services providers were never taught in school or on the job. Pragmatic lessons take the place of the vaguely defined principles found in competing books to turn listeners from sales novices into rainmakers.

From basics like "introducing positive mindsets" to more technically advanced concepts like "creating the abundance mindset" and "accepting and avoiding criticism", this book teaches you everything you need to know to maximize your true potential.

A remarkable teenager who went from public assistance to a million dollar net worth shares his story and offers nine key principles to success. Farrah Gray is no ordinary teenager. He wears a suit and tie; he has an office on Wall Street and another one in Los Angeles...and he sold his first business at the age of 14 for more than a million dollars.

50 Prosperity Classics examines the great works of entrepreneurship, personal finance, investing, economics, and philanthropy. Applying the 50 Classics formula, it highlights the key titles in the literature of prosperity, giving concise summaries of each book's main points, how they came into being, and what each offers the listener on their path toward a life of abundance. This is a comprehensive resource for creating wealth, managing financial assets, and finally giving something back.

Discover: How to add dozens of positive changes to your daily routine. Want to improve your life, but don't have enough time? Right now you could easily think of a dozen ways to instantly improve your life. Odds are, these ideas will only take a few minutes apiece to complete. The problem? You might feel like there's not enough time to do all of them. One solution can be found using the power of "habit stacking."