Small Business Development

Scott Wozniak leverages his decades of brand-building experience within some of America’s most-loved companies to show you how to create world-class customer experience. After years of battle-tested work, Scott realized that there was a set of systems that all the great brands used to create raving fans. He captured these practices in an engine diagram, a simple tool to help leaders become legends. If you use this approach, you can build a Customer Experience Engine that will create those same kinds of raving fans that always seem to dominate dinner-party conversations and water-cooler chats.

"Les 4 Disciplines de l'Exécution", le bestseller N. 1 sur le monde des affaires selon le Wall Street Journal, présente la meilleure formule pour assurer le succès de votre équipe. C'est un livre audio qu'aucun chef d'entreprise ne peut se permettre de manquer ! La plupart des chercheurs, consultants et auteurs nous donnent une vision statique des questions stratégiques - ils nous présentent une image d'une entreprise prospère et nous enseignent quoi faire, mais pas comment faire. "Plus facile à dire qu'à faire" direz-vous, mais ne vous inquiètez pas.

Good coaching is a skill that requires a depth of understanding and plenty of practice if it is to deliver its astonishing potential. This extensively revised and expanded new audio edition of Coaching for Performance clearly explains the principles of coaching and illustrates them with examples of high performance from business and sport. It continues to follow the GROW sequence (Goals, Reality, Options, Will) and clarifies the process and practice of coaching.

The Grateful Dead is one of the most popular bands of all time and they have enjoyed incredible relevance to this day. But let's admit it, they were not exactly poster boys for corporate America. In Everything I Know About Business I Learned from the Grateful Dead, Deadhead and business scholar Barry Barnes proves that the Dead's influence on the business world will turn out to be a significant part of their legacy. Without intending to, the band pioneered ideas and practices that were subsequently embraced by American corporations.

As a manager or executive working in the architecture, engineering, and construction industry, you’re under pressure to do more with less, reduce waste, produce faster, and still turn a profit.

Selling a business is a once-in-a-lifetime event for many owners—and the tax bill can be staggering. The Business Owner’s Guide to Selling Your Business “Tax Smart” reveals how to legally reduce or even eliminate taxes when exiting your business.

En un impresionante alarde de síntesis, Francisco Alcaide ha reunido en este tercer volumen cuatrocientas reflexiones cuidadosamente seleccionadas de reconocidas personalidades de ámbitos y disciplinas diferentes a los de los dos anteriores, analizadas por el mismo autor con profundidad y rigor para darles sentido y coherencia. Reflexiones que nos inspirarán y nos empujarán a luchar por nuestros objetivos y retos. Porque, al fin y al cabo, el éxito no es otra cosa que aprendizaje.

Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way.

Are you seeking financial freedom? How about a thriving business and healthy relationships? What about all that, plus a vibrant faith that impacts the world and enough time in your day to make it all happen? Then Expert Ownership is for you!

Master the art of public speaking with a mind- and content-based approach to success.

Have you ever wondered why some people become wealthy without much effort while others work exceedingly hard and struggle all their lives to make their ends meet. Is it luck, intelligence, being at the right place at the right time, education, contacts, or simply making right choices?...The inner change has to precede the external outcome. Simply put: If you think like a millionaire you will become a millionaire. Want to make a billion? Simply acquire the mind-set of a billionaire.

In From Scratch to Six Figures: How to Package and Sell What You Know, Love & Do, author Jackie Golden walks you through her trade secrets and life-changing system for building a coaching/consulting business that generates income on and offline using what you already know, love, and do. Using real client results, Jackie is here to encourage you to BUST-A-MOVE ® and build your own income-generating business.

This book offers practical frameworks, models, and case studies that will help leaders inspire and lead change effectively, making it an essential resource. It belongs on the desks of founders, entrepreneurs, CEOs, leadership teams, HR professionals, managers, and consultants across industries, as well as business students.

The Art of Communication is for anyone who senses that they could be communicating on a deeper level. There's more to conversation than just clear, rational thinking. Left-brain rationality is important, of course, but neuroscience increasingly shows that the right-brain skills of creativity, intuition, and spontaneity are essential in good communication. In this guide, you'll discover ways of tapping into the full conversational potential that lies dormant within you, adding a level of nuance and watching the result as your relationships blossom.

Make your breakthrough with the secrets that fueled 10 of today's greatest entrepreneurial successes!

The time is to act is now! The opportunities for wealth, success, and personal freedom are greater today than ever before. The only question that may be holding you back is: "How?"

The 'Success Secrets of Industry Giants', such as strategic customer relationship management, efficient process optimization, and effective team building, are revealed. Boost your business without losing your Time, Money, or Soul. Identify reasons for not meeting customer demands and losing sales opportunities. Develop a high-performing team of business owners at every level, steadily and continually improve robust processes, and consistently deliver value.

The HMO market can be tough to crack, but you don't have to settle for low returns and problematic tenants. This audiobook will guide you through the five principles of becoming a Next Level Landlord. It will show you that by choosing the right property and improving the quality of your space and your service, you can maximise profits and create shared properties where tenants love to live.

What if the smartest people in the world understand something that the rest of us don't? (They do.) What if they know that in order to achieve success, they will sometimes have to do things that others may initially perceive as stupid? The fact of the matter is that the smartest people in the world don't run from stupid, they lean into it (in a smart way). In The Power of Starting Something Stupid, Richie Norton redefines stupid as we know it, demonstrating that life-changing ideas are often tragically mislabeled stupid.

In KIND, Graham Allcott explores how we can create work cultures that encourage kindness. He argues that, far from being a ‘fluffy’ or nebulous idea, kindness and empathy are 21st century superpowers, which can transform any organization into a dynamic environment where people want to work. The author aims to convince the doubters, as well as helping already ‘kindful’ people, to articulate the power of kindness and make a stronger case for its greater profile in their working environments.

Have you ever wanted to start a small business? Have you ever thought it was tough to do so? Unsure of how to get started? There's so much information out there on the Internet, and so many self-help gurus, that it either takes time to put all the information together or you have to pay top dollar to have a guru explain it to you. My name is Susan Kilmer. Over the course of my business and entrepreneurship background, I have taught hundreds and hundreds of aspiring entrepreneurs how to start a business and business owners how to keep their business going.