Small Development

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

You have the ability, right now, to accomplish more than you ever have before. In this powerful, practical program, Brian Tracy shows you how to plot your course to greater success and achievement. Life, Tracy says, is a journey. And as with any other journey, you have to do more than just think happy thoughts about where you want to go. You need clear goals, plans, and schedules to get from wherever you are today to wherever you want to be in the future.

This audiobook includes research on "who" is most likely to be successful in entrepreneurship across the 26 different personality factors. No hype. No BS. No fluff. This is a comprehensive book full of examples to draw from. Start From Zero gives you the repeatable path to create a meaningful and profitable business without being dependent on any person, any platform, or anything. Learn about new research on the top personality traits pulled from 30 successful entrepreneurs.

As a former aerospace scientist, Fortune 500 executive, chief innovation officer of two major companies, inventor and software entrepreneur, David Murray has made a living by coming up with new and innovative ideas. In Borrowing Brilliance he explains the origins and evolution of a business idea by showing you how new ideas are merely the combination of existing ideas.

#1 national bestselling author of Don’t Sweat the Small Stuff is back with a fresh, innovative book that offers simple, practical advice that has the power to transform lives All of us are looking for practical ways to take control of our lives, whether in our personal relationships, our...

How to Win Client Business When You Don't Know Where to Start provides a masterclass in teaching the practical techniques and concrete strategies that professional services providers were never taught in school or on the job. Pragmatic lessons take the place of the vaguely defined principles found in competing books to turn listeners from sales novices into rainmakers.

Lo que vas a encontrar en este libro es una caja de herramientas prácticas para mejorar, día a día, tu salud física y mental, tus relaciones y tu economía. Más de doscientas personas han pasado por Tengo un Plan y nos han permitido reunir todas estas claves. Te ofrecemos 39 principios de los mayores expertos en cada área, sintetizados con el objetivo de que los apliques fácilmente en tu rutina. Si consigues hacer tuyo uno de estos principios y que tu vida sea un poco mejor, para nosotros ya habrá merecido la pena.

La sucesión del liderazgo de una empresa familiar es un momento clave en el que no solo la permanencia del negocio está en riesgo, sino también la unidad y armonía familiar. Sin embargo, en México solo un mínimo porcentaje de este tipo de empresas tiene un plan para transferir el mando.

Start-up leadership will only get you so far. The founder path is isolating, stressful and overwhelming, and few founders survive the scale-up journey unscathed. If you don't scale your leadership as you scale your company, you're unlikely to survive. Rachel Turner has spent over twenty years helping founders of growing businesses to survive and thrive, so they can lead successful and healthy businesses. The Founder's Survival Guide shows you how to do the same.

No matter what position you hold within the medical spa industry, you could be a founder, an entrepreneur, or a medical professional. You may be a physician, NP, PA, RN, an injector, any type of provider, an aesthetician, a laser tech, a patient coordinator, a marketing professional or hold any other position, this book is a must read and a must have for your success library.

100% scientific and proven ways to stop freezing, survive small talk, and finally feel confident in any social setting. Forget vague advice like “just be yourself.” This book turns decades of psychological research into practical, no-fluff strategies that anyone can use to become instantly more confident, approachable, and socially skilled. In Science-Based Social Skills, internationally bestselling author Patrick King distills over 25 studies on social perception, likability, and charisma into step-by-step tools you can apply right away.

Space is a place of unparalleled possibility for humanity, and it's undergoing a revolution. A wave of companies led by gutsy entrepreneurs are unlocking opportunities that fire the imagination. No, it's not hotels on Mars or day trips to orbit (yet), but it's an awe-inspiring transformation driven by innovative technologies, creative approaches, hard work, and—for the first time—market forces.

Carol Fleming wants to show you that small talk is not as “small” as you might think. It’s the foundation of every relationship, professional and personal. It is the sound of people reaching out to each other, searching for similarities, shared interests, goodwill, connections, and friendship. And it’s something we all do every day with people we know. It’s just the one little bit about strangers that throws some people off. Graceful social conversation can be learned, even by those requiring the smallest of baby steps.

Are you tired of not having enough money to buy all the real estate you want? Are you hesitant to talk to investors because of the complexities of raising capital legally? Look no further. How to Raise Capital for Real Estate is a comprehensive guide designed to help you unlock your investment potential while avoiding legal and practical pitfalls that could damage your reputation and financial future, or worse yet, land you in legal trouble.

While this book may not handle every single possible scenario you may run across, I do have my finger on the pulse of the legal industry and what lawyers are challenged by every day. Take what you can from what I’ve learned and perfected on legal business development, marketing and networking to make it your own. My greatest hope is to hear from you someday that you did take action and that this book made the difference for you in your legal career. So enjoy the book, take lots of notes and most importantly, be that lawyer!

Tired of awkward silences and missed connections? Discover the science-backed secrets to mastering small talk, effortlessly spark conversations with anyone, and supercharge your people skills in the next 30 days… Do you find yourself tongue-tied in social situations, desperately searching for the right words? You're not alone. Millions of people struggle with the nuances of small talk, missing out on opportunities for friendship, career advancement, and even romance.

In Victory, best-selling author Brian Tracy applies to business and personal success the same concepts that have helped great leaders triumph in military campaigns throughout history. Using military examples throughout, he provides ambitious, success-oriented listeners with a practical template for reaching their own potential for greatness. This is an indispensable strategic field guide from America's foremost expert on achievement.

In How to Talk to Anyone and Be More Charismatic, certified communication expert and social skills coach Nathan Soren presents a practical, proven roadmap to help you break free from fear, sharpen your people skills, and build authentic confidence. Whether you’re introverted, socially anxious, or simply want to improve your communication style, this audiobook will equip you with actionable strategies to thrive in any conversation—at work, events, or in daily life.

Adoption is often framed by happy narratives, but the reality is that many adoptees struggle with unaddressed trauma and issues of identity and belonging. Adoptees often spend the majority of their youth without the language to explore the grief related to adoption or the permission to legitimize their conflicting emotions. Adoptee and counselor Cameron Lee Small names the realities of the adoptee's journey, narrating his own and other adoptees' stories in all their complexity.

Written by the creator of MacGyver, The MacGyver Secret book details everything you need to experience breakthroughs in your creative problem solving. It teaches you the three simple steps to connect with your Inner MacGyver, guides you through the science by co-author Colleen Seifert, PhD of why it works so well, shares tips about how to apply it in both personal and work situations, and gives you real world examples of how people like you are using it every day. It's a radical new approach to creative problem solving!