Small Development

This audiobook is your practical, step-by-step guide to overcoming conversational anxiety and connecting with anyone—without pretending to be someone you're not. Written by communication expert and social skills coach Nathan Soren, Mastering Small Talk teaches you how to feel calm, confident, and clear in any conversation—whether at work, at a party, online, or in everyday life.

Lifestyle changes can be overwhelming: It’s hard to take on major goals without falling prey to self-doubt. But with kaizen, big goals become small, approachable steps. This Japanese method first made waves in the business world by launching Toyota to success; it also adds magic to Marie Kondo’s life-changing method of tidying up. As Kondo puts it: “You can take the first small step toward your dream today, and keep taking small steps to grow your passions.” Now, Sarah Harvey unlocks kaizen’s amazing potential to enhance our everyday lives.

"Les 4 Disciplines de l'Exécution", le bestseller N. 1 sur le monde des affaires selon le Wall Street Journal, présente la meilleure formule pour assurer le succès de votre équipe. C'est un livre audio qu'aucun chef d'entreprise ne peut se permettre de manquer ! La plupart des chercheurs, consultants et auteurs nous donnent une vision statique des questions stratégiques - ils nous présentent une image d'une entreprise prospère et nous enseignent quoi faire, mais pas comment faire. "Plus facile à dire qu'à faire" direz-vous, mais ne vous inquiètez pas.

Too often we feel like underdogs fighting a system that stacks the odds against us. We work hard, follow the rules, and dream of a better life. But these days, working harder doesn't always lead to fulfillment. In fact, according to Gallup research, nearly 90% of people feel disconnected from their jobs. So how do you break free from the drudgery and achieve more success on your own terms? You hustle.

What do Apple CEO Steve Jobs, comedian Chris Rock, prize-winning architect Frank Gehry, the story developers at Pixar films, and the Army Chief of Strategic Plans all have in common? Best-selling author Peter Sims found that all of them have achieved breakthrough results by methodically taking small, experimental steps in order to discover and develop new ideas.

In this uplifting and practical book, blogger, speaker, and business coach Jonathan Milligan gives you a simple four-step framework to rise above the noise and build a real business. He shows you how to believe, define, craft, and market your message so that you can fulfill your unique purpose in this life. With plenty of helpful assessment tools and proven strategies - including how to create seven perpetual income streams in 12 months from just one message - this is your go-to guide for living your dreams and impacting the world for good.

Avoiding the Continuous Appearance Trap: 12 Questions to Understand What’s Truly Underneath Your Culture is a transformational book that weaves together the stories of two companies that, on the surface, appear to be quite similar. Underneath, however, they couldn’t be more different.

What if your next customer didn't have a pulse, preferences, or patience for poor performance? In Machine Customers: The Evolution Has Begun, CX Evolutionist Katja Forbes reveals how intelligent agents, autonomous procurement systems, and logic-driven buying platforms are silently revolutionising commerce. This trillion-dollar transformation is happening now, not in some distant future.

Recruiters and recruiting firm owners are overwhelmed, frustrated with their clients, candidates, and by completely unpredictable revenue. Most training simply puts recruiters in more overwhelm with marginal results. It’s possible to go from annoying vendor to trusted adviser, from rollercoaster revenue to predictable income, and from total overwhelm to clarity. It’s possible to build a recruiting business that runs without you there!

In Victory, best-selling author Brian Tracy applies to business and personal success the same concepts that have helped great leaders triumph in military campaigns throughout history. Using military examples throughout, he provides ambitious, success-oriented listeners with a practical template for reaching their own potential for greatness. This is an indispensable strategic field guide from America's foremost expert on achievement.

Listen up and enjoy life, advises popular television, radio, and print personality Dr. Michael Mantell. His guide, Don't Sweat the Small Stuff: P.S. It's All Small Stuff, provides thoughtful and practical advice for those of us who take life too seriously.

The entire Western world is in a state of economic and cultural collapse. The United States, Canada, almost all of Europe, and many other Western countries will collapse completely in your lifetime. In addition to this, the coming AI revolution could put millions of people out of work. After that, AI could change the entire concept of capitalism and money, perhaps not how you would like. All of this means you have only a few years left to make the money you want and protect it long-term for your family.

Scott Wozniak leverages his decades of brand-building experience within some of America’s most-loved companies to show you how to create world-class customer experience. After years of battle-tested work, Scott realized that there was a set of systems that all the great brands used to create raving fans. He captured these practices in an engine diagram, a simple tool to help leaders become legends. If you use this approach, you can build a Customer Experience Engine that will create those same kinds of raving fans that always seem to dominate dinner-party conversations and water-cooler chats.

Aujourd'hui, en France, 354 personnes pèsent 1 000 milliards d'euros. Ce livre-enquête retrace les origines des plus grandes dynasties financières (Rothschild, Arnault, Bolloré, Wertheimer, Pinault, Rockefeller...). Il permet de comprendre à quel point elles ont influencé les transformations de nos sociétés. Oui, ces riches appartiennent à une élite planétaire qui se déplace en jet privé, collectionne les voitures de luxe, organise des fêtes somptueuses, multiplie les domiciliations aux quatre coins du monde, investit tous les marchés, domine tous les réseaux.

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

"Fail to Grow is a comprehensive, insightful must-read for any general manager or business owner looking to unlock the full potential of their service department. Drawing from nearly 5 decades of hands-on experience and consulting, Don's expertise shines through in every page, making his book an indispensable resource for anyone seeking to optimize their operations and propel their business forward in today's market."

Let’s face it. Today’s users are impulsive and easily distracted. They don’t have the time (or patience) to try and figure things out by themselves. They expect the product to be intuitive, easy, and fast. What’s more, they want more than they paid (or didn’t pay) for, and they want it now.

If you as a leader hold on too tightly—to your people, to everyday decision-making, to the past, and more—you will cut off vital oxygen necessary for growth. The solution: stop being a control freak and instead empower your employees, get out of your own way, and establish a clear vision for the future. Embrace the growth paradox to get unstuck and grow your company to the next level. By leaning into some key, counterintuitive business ideas, you’ll make space for changes that will lead to nonlinear growth.

WHO ARE YOU? WHAT DEFINES YOU? WHAT IS YOUR IDENTITY? How you answer those questions affects every aspect of your life: personal, public, and spiritual. So it’s vital to get the answer right. Pastor and best-selling author Mark Driscoll believes false identity is at the heart of many...

Embrace adventures both big and small and pursue your wild ideas with this “profoundly inspiring and laugh-out-loud funny” (Jaimal Yogis, author of The Fear Project) guidebook from seasoned adventurer and podcaster Shelby Stanger. Will to Wild is an instruction manual to adventure. Your...