Social Conflict

Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships.

De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas.

Do you handle arguments, misunderstandings and insults with ease? Unfortunately, many of us break down and buckle under...or put up our dukes and prepare to fight. None of these gut-level reactions will solve the problem. What we need is a plan for transforming our approach to conflict. Confidence in Conflict for Everyday Life reveals how you can manage your response during the most critical moments and stay effective in the midst of stress.

Profiled on the front page of the Wall Street Journal, Iranian-born scholar Vali Nasr has become one of America's leading commentators on current events in the Middle East, admired and welcomed by both media and government for his "concise and coherent" analysis (Wall Street Journal). In this "smart, clear and timely" book (Washington Post), Nasr brilliantly dissects the political and theological antagonisms within Islam. He provides a unique and objective understanding of the 1,400-year bitter struggle between Shias and Sunnis, and sheds crucial light on its modern-day consequences—from the nuclear posturing of Iran's President Ahmadinejad to the recent U.S.-enabled shift toward Shia power in Iraq and Hezbollah's continued dominance in Lebanon.

In a radical analysis of contemporary classrooms, MacArthur Award-winning author Lisa Delpit develops ideas about ways teachers can be better "cultural transmitters" in the classroom, where prejudice, stereotypes, and cultural assumptions breed ineffective education. Delpit suggests that many academic problems attributed to children of color are actually the result of miscommunication, as primarily white teachers and "other people's children" struggle with the imbalance of power and the dynamics plaguing our system.

History tends to cast the early years of America in a glow of camaraderie when there were, in fact, many conflicts between the Founding Fathers - none more important than the one between George Washington and Thomas Jefferson. Their disagreement centered on the highest, most original public office created by the Constitutional Convention: the presidency. It also involved the nation's foreign policy, the role of merchants and farmers in a republic, and the durability of the union.

Afghanistan, a landlocked country in Central Asia, has improbably been at the center of international geopolitics for four decades. After the Soviet Union invaded in 1980, Afghanistan descended into an unending conflict that featured at various points most of the world's major powers. In Afghanistan: What Everyone Needs to Know, leading scholar Barnett R. Rubin provides an overview of this complicated nation. After providing a concise history of Afghanistan, he explores the various peoples and cultures of the country and its relations with neighbors like Pakistan and Iran.

Studies show 95 percent of relationship success hinges on effective, empathetic communication. This audiobook provides those tools to build bridges instead of walls in a relationship.

Birth, death, and conflict - three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication - not just using different words, but rather learning to think differently. I Hear You supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives.

Everyone has a "schmuck" in their office - a difficult, disruptive person who upsets the workplace, confuses their coworkers, and causes concern. No one is safe from a schmuck. They come in many sizes and shapes. In her new audiobook, Dr. Jody Foster explains the entire spectrum of schmucks and how they can decrease productivity and generally make everyone else unhappy.

When Özlem Cekic became the first Muslim MP in the Danish Parliament, her email inbox was inundated with hate mail and threats, and her gut reaction was to delete and ignore each abusive message. But eventually, she decided to take a risk. She started replying to each message and inviting the senders to meet and engage in dialogue over coffee. And with time, understanding, and patience, she began to make a difference, both in the lives of those who hated her before even meeting her, and in her own life.

Super Bomb unveils the story of the events leading up to President Harry S. Truman's 1950 decision to develop a "super" or hydrogen, bomb. That fateful decision and its immediate consequences are detailed in a diverse and complete account built on newly released archives and previously hidden contemporaneous interviews with more than 60 political, military, and scientific figures who were involved in the decision.

Restorative justice represents "a paradigm shift in the way Americans conceptualize and administer punishment," says author Maisha T. Winn, from a focus on crime to a focus on harm, including the needs of both those who were harmed and those who caused it.

Do you ever feel that your words produce the exact opposite effect of what you were hoping for - escalating tensions rather than solving problems? Author of Emotional Bullshit Carl Alasko has found that with the right guidance, anyone can learn effective communication skills. In Say This, Not That, Alasko presents readers with simple instructions for what to say...and what not to say.

Today, the United States of America is one of the largest countries in the world. Comprised of 50 states, this huge nation is filled with diverse topography, as well as a variety of flora and fauna. Not only that, but the USA is also home to a huge population with diverse ethnic backgrounds. A vast number of the white population are the descendants of the European colonists and settlers who ultimately conquered the land, dominating the Native Americans who were the original inhabitants of the land. If you want to learn more about the American Indian Wars, listen to this audiobook!

Imagine ser capaz de aliviar a tensão e promover acordos mesmo nas situações mais difíceis - apenas mudando a maneira de falar. Durante décadas, Marshall Rosenberg fez exatamente isso, resolvendo pacificamente conflitos em famílias, escolas, empresas e governos, em mais de 30 países. Neste audiolivro, Marshall apresenta seu sistema, a Comunicação Não Violenta, para nos ajudar a falar as verdades mais profundas, abordar nossas necessidades e emoções não reconhecidas, e honrar essas mesmas preocupações quando nos relacionamos com os outros.

Throughout his presidency, Ronald Reagan sought "peace through strength" during an era of historic change. In the decades since, pundits and scholars have argued over the president's legacy: some consider Reagan a charismatic and consummate leader, who renewed American strength and defeated communism. To others he was an ambitious and dangerous warmonger, whose presidency was plagued with mismanagement, misconduct, and foreign policy failures.

We all say things we shouldn't. What is important is how we deal with the gaffe. If a slip-of-the-tongue at a family gathering, office meeting, or social setting causes you to inadvertently embarrass or offend someone, the strategy presented here, will help you to smooth things over as quickly as possible. But what about when you really mess up?

Do you ever feel like you want to be part of something? Do you often feel withdrawn, maybe a little lonely because you don't know how to act in social setings?...then you're in for a learning opportunity that will change your life forever. This guide is for you if you see yourself as someone who needs a bit of help becoming more social in today's society. If you feel uncomfortable being in social situations, then this guide can help you get started on the path towards social success.

Using real-world examples, illustrations from their own lives, and a researchbased approach, dynamic daughter-mother duo Lauren Reitsema and Joneen Mackenzie guide you through familiar relationship situations. Their suggestions can be used with your partner, coworkers, children, extended family members, and friends. Drawing from their experience teaching thousands through The Center for Relationship Education, they introduce practical, easy-to-use strategies that will help you communicate more effectively and work through relationship challenges with confidence.